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Cargo Customer Service Manager Jobs (NOW HIRING)

Hobby Lobby

Customer Service Manager

Holmdel, NJ · On-site

$15.90 - $16.90/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Gastonia, NC · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Bi-Mart Corporation

Customer Service Manager

Seaside, OR · On-site

$19.60 - $21.20/hr

Your local Bi-Mart is looking for an outstanding individual to join the team as a Customer Service Manager. About Bi-Mart Corporation: We've been a part of the Northwest for over 70 years. Bi-Mart ...

DXP

Customer Service Manager

Omaha, NE

Respond to customer inquiries regarding products and services * Prepare price quotes * Source products * Support outside sales and field service teams * Manage branch accounting functions ...

Osborn GmbH

Customer Service Manager

Richmond, IN · On-site

Partner with Sales, Operations, Supply Chain, Logistics, Product Management, Engineering, and Finance to resolve issues, improve customer outcomes, and align service activities with business ...

New

Socket Fiber

Customer Service Manager

Columbia, MO · On-site

A Day in the Life The Customer Service Manager is responsible for leading and developing the customer service team to deliver exceptional customer experience to residential and business fiber ...

Copeland

Customer Service Manager

Saint Louis, MO · On-site +1

The Customer Service Manager will partner closely with Sales, Operations, Supply Chain, Technical Support, Manufacturing, and other cross-functional teams to ensure a positive customer experience and ...

DXP

Customer Service Manager

Omaha, NE

Respond to customer inquiries regarding products and services * Prepare price quotes * Source products * Support outside sales and field service teams * Manage branch accounting functions ...

Heath Ceramics

$100K - $105K/yr

The Customer Service Manager leads the Customer Service Team and oversees service across email, phone, and live chat. Reporting to the VP of Sales, this role sets team priorities, manages ...

BIC

Customer Service Manager

Shelton, CT · On-site

The Customer Service/Care Manager is a critical leader within BIC's US Customer Service organization, responsible for delivering an exceptional customer experience while ensuring operational ...

Duravant

Customer Service Manager

Wood Dale, IL · On-site

POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service representative (CSR) team. This role is responsible for overseeing day-to ...

Analyte Health

Customer Service Manager

$50K - $60K/yr

We are seeking an experienced and dynamic Customer Service Manager to lead our customer support and service operations. The ideal candidate will be a strategic thinker with a proven track record in ...

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Cargo Customer Service Manager information

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$24.5K

$58K

$101K

How much do cargo customer service manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for cargo customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a cargo customer service manager?

A Cargo Customer Service Manager is responsible for overseeing the customer service operations related to cargo shipments in logistics or airline companies. Their main duties include managing customer inquiries, resolving complaints, ensuring timely cargo delivery, and coordinating with various departments to improve service quality. They often supervise a team of customer service representatives and work to maintain positive relationships with clients. This role requires strong communication, problem-solving skills, and a good understanding of cargo operations. The goal is to ensure customer satisfaction and smooth cargo handling processes.

What are the main challenges a cargo customer service manager faces when coordinating between clients and internal logistics teams?

A Cargo Customer Service Manager often encounters challenges in balancing client expectations with operational realities, such as shipment delays, customs issues, or capacity constraints. Effective communication is vital to keep clients informed and manage concerns proactively. Additionally, the role requires strong problem-solving skills to quickly address unexpected disruptions and ensure seamless coordination with warehouse, transportation, and documentation teams. Developing strong relationships across departments helps facilitate smoother operations and better service delivery.

What are the key skills and qualifications needed to thrive as a cargo customer service manager, and why are they important?

To thrive as a Cargo Customer Service Manager, you need expertise in logistics operations, customer service management, and often a degree in business, logistics, or a related field. Familiarity with cargo tracking software, warehouse management systems, and IATA or other relevant certifications is highly beneficial. Strong interpersonal communication, problem-solving abilities, and leadership skills help you excel in coordinating teams and resolving client issues. These skills ensure efficient cargo handling, high customer satisfaction, and smooth operational workflows in a demanding logistics environment.

What cities are hiring for Cargo Customer Service Manager jobs?

Cities with the most Cargo Customer Service Manager job openings:

What states have the most Cargo Customer Service Manager jobs?

States with the most job openings for Cargo Customer Service Manager jobs include:

What are popular job titles related to Cargo Customer Service Manager jobs?

For Cargo Customer Service Manager jobs, the most frequently searched job titles are:

Customer Service Manager

Holmdel, NJ • On-site

Hobby Lobby
Retail • 10K+ employees
Learn more about Hobby Lobbyexternal

$15.90 - $16.90/hr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Hobby Lobby rating

6.3

Company rating: 6.3 out of 10

Based on 898 frontline employees who took The Breakroom Quiz

Job description

Job Description - Overview
New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:
  • Perform duties as front-end manager
  • Assist customers with returns
  • Manage registers
  • Assist customers as needed
  • Provide excellent customer service

Starting part-time range - $15.90 - $16.90 per hour
Job Description - Requirements
  • Excellent Customer Service Skills
  • Basic Computer Skills
  • Desire To Learn
  • Trustworthy And Dependable
  • Super Friendly
  • Previous Work References
If you meet these requirements and are interested in being a vital part of our management team, then we are interested in talking to you.
Full-Time Benefits include:
  • Competitive Wages
  • Medical, Dental, Vision and Prescription Benefits
  • 401(k) Program with Company Match
  • Paid Vacation
  • Sick / Personal Pay (SPP)
  • Employee Discount
  • Life Insurance and Long Term Disability Insurance (LTD)
  • Flexible Spending Plan
  • Holiday Pay

Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call (800) 200-1494.

What Hobby Lobby employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hobby Lobby

Sourced by ZipRecruiter

Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Oklahoma City, OK, US

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