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Care Advisor Jobs (NOW HIRING)

Jensen Motors

Customer Care Advisor

New Ulm, MN

$55K - $65K/yr

Overview We are seeking an energetic and detail-oriented Customer Care Advisor to join our service team at our CDJR location. In this vital role, you will serve as the primary point of contact for ...

Jensen Motors

Customer Care Advisor

New Ulm, MN · On-site

$55K - $65K/yr

Overview We are seeking an energetic and detail-oriented Customer Care Advisor to join our service team at our CDJR location. In this vital role, you will serve as the primary point of contact for ...

Sharecare

Care Advisor - Veteran Support (Remote)

As a Care Advisor supporting Veterans Affairs programs, you will serve as a trusted liaison between Veterans, their caregivers, and VA clinical and administrative partners. You will guide Veterans ...

Jensen Motors

Customer Care Advisor

New Ulm, MN · On-site

$55K - $65K/yr

Overview We are seeking an energetic and detail-oriented Customer Care Advisor to join our service team at our CDJR location. In this vital role, you will serve as the primary point of contact for ...

Jensen Motors

Customer Care Advisor

New Ulm, MN · On-site

$20/hr

Overview We are seeking an energetic and detail-oriented Customer Care Advisor to join our service team at our CDJR location. In this vital role, you will serve as the primary point of contact for ...

Home Instead

Client Care Advisor

Norwell, MA · On-site

$21 - $22/hr

We are looking for a compassionate, organized, and dependable CNA Client Care Advisor professional to help ensure our clients receive the exceptional care and service they deserve. This is a Monday ...

Curio Wellness

Patient Care Advisor

Cape Girardeau, MO · On-site

$16.25 - $20.75/hr

Patient Care Advisor (PCA) is responsible for a premium retail experience at the Far & Dotter Wellness Center & Spa. This role focuses on providing best-in-class guest service to patients, including ...

Trinity Health

Residential Care Advisor

Pittsburgh, PA

$15.75 - $18.25/hr

Our Residential Care Advisors provide assistance and training to adults with Intellectual Disabilities/Serious Mental Illness in our residential treatment locations. * We're looking for people who ...

GoodLeap

Customer Care Advisor

Roseville, CA · On-site

$16.75 - $22.75/hr

Customer Care Advisors make the first call to a borrower after their home solutions project is complete, and act as the trusted guides who help the borrowers understand and successfully manage their ...

Trinity Health

Residential Care Advisor

Pittsburgh, PA · On-site

$15.75 - $18.25/hr

Our Residential Care Advisors provide assistance and training to adults with Intellectual Disabilities/Serious Mental Illness in our residential treatment locations. * We're looking for people who ...

Home Instead

Medicaid Client Care Advisor

Jonesboro, AR · On-site

The Medicaid Client Care Advisor (MCCA) is responsible for coordinating services and supporting clients receiving Medicaid-funded home care services in the Arkansas Medicaid Program, VA funded home ...

Home Instead

Client Care Advisor

Wadsworth, OH · On-site

Client Care Advisor Lead with Heart, Grow with Purpose! We're looking for a Client Care Coordinator ($50K - $60K/year +bonus opportunities) Location: Home Instead Summit & Medina Countiies | Schedule:

Trinity Health

Residential Care Advisor

Pittsburgh, PA · On-site

$15.75 - $18.25/hr

Our Residential Care Advisors provide assistance and training to adults with Intellectual Disabilities/Serious Mental Illness in our residential treatment locations. * We're looking for people who ...

Busey

Customer Care Advisor

Edwardsville, IL · On-site

$19 - $21/hr

Position Summary The Customer Care Advisor will serve as a customer advocate to earn trust and loyalty through unparalleled service and support. The role is responsible for managing the relationships ...

Trinityhealth

Residential Care Advisor

Pittsburgh, PA · On-site

$15.75 - $18.25/hr

Our Residential Care Advisors provide assistance and training to adults with Intellectual Disabilities/Serious Mental Illness in our residential treatment locations. * We're looking for people who ...

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Care Advisor information

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$12

$25

$45

How much do care advisor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for care advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a care advisor?

A Care Advisor is a professional who helps individuals and families navigate healthcare, social services, or senior living options. They assess a person's needs, provide guidance on available resources, and help create care plans tailored to the individual's circumstances. Care Advisors often act as liaisons between clients, healthcare providers, and service organizations to ensure the best possible support. Their goal is to improve the well-being and quality of life for the people they assist.

How does a care advisor typically collaborate with healthcare professionals and family members to develop care plans?

As a Care Advisor, you play a central role in coordinating between healthcare professionals, clients, and their families. You’ll gather input from doctors, nurses, and specialists to ensure the care plan aligns with medical recommendations, while also addressing the client’s personal preferences and social needs. Regular communication with family members helps keep everyone informed and involved, and you’ll often facilitate meetings or check-ins to review progress and adjust care as needed. This collaborative approach ensures a comprehensive and person-centered care experience.

What are the key skills and qualifications needed to thrive as a care advisor, and why are they important?

To thrive as a Care Advisor, you need a solid understanding of healthcare services, case management, and care coordination, often supported by a degree in social work, nursing, or a related field. Familiarity with client management software and healthcare information systems is commonly required. Outstanding interpersonal skills, empathy, and problem-solving abilities distinguish top performers in this role. These skills are vital for effectively supporting clients, navigating healthcare resources, and ensuring optimal care outcomes.

What is the difference between Care Advisor vs Care Coordinator?

AspectCare AdvisorCare Coordinator
CredentialsRelevant certifications, often healthcare or social work relatedSimilar certifications, with focus on care planning
Work EnvironmentHealthcare settings, community servicesHealthcare facilities, home care agencies
Employer & Industry UsageHealth providers, insurance companiesHospitals, clinics, home health agencies
Search & Comparison IntentUnderstanding roles, job opportunitiesRole responsibilities, career differences

Care Advisors and Care Coordinators both work in healthcare settings, often with overlapping responsibilities in patient support and care planning. However, Care Advisors typically focus on guiding patients through healthcare options and insurance processes, while Care Coordinators manage the logistics of care delivery and coordinate services. Both roles require relevant certifications and are vital in patient-centered care environments.

How to become a care advisor?

To become a care advisor, candidates typically need a high school diploma or equivalent, along with experience in healthcare or social services. Relevant skills include communication, empathy, and knowledge of care regulations; some roles may require certification or training in caregiving or case management. Entry often involves applying through healthcare organizations or social service agencies, with on-the-job training provided for specific protocols.

What cities are hiring for Care Advisor jobs?

Cities with the most Care Advisor job openings:

What are the most commonly searched types of Care Advisor jobs?

The most popular types of Care Advisor jobs are:

Who are the top companies hiring for Care Advisor jobs?

The top employers for Care Advisor jobs are:

What states have the most Care Advisor jobs?

States with the most job openings for Care Advisor jobs include:

Care Advisor jobs near you
Infographic showing various Care Advisor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Client Care Advisor

Home Instead - Cedarburg

Cedarburg, WI

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

About Us

Join We Care Senior Care, a proud Home Instead franchise, where our mission is to help seniors remain safe and cared for in their homes.

At the heart of our culture is our core value: **Love (v.)**, defined as: Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment. We seek individuals who lead with love in all they do. 

About the Role:

At Home Instead, we are dedicated to helping older adults live safely, comfortably, and with dignity in their own homes. The Client Care Advisor plays a vital role in ensuring that every client receives personalized, high-quality care while serving as their advocate and primary point of contact. This position is ideal for a compassionate, service-oriented professional with strong interpersonal skills, sales ability, and a commitment to excellence in client care.

Are You a Leader who strives to bring out the best in people? Do you have a Passion to Help Others?

As the Client Care Advisor, you will build and maintain meaningful relationships with clients and their families, coordinate all aspects of client care including introductions between clients and Care Pros, and conduct quality assurance visits. You will use a consultative sales approach to develop and continuously evaluate tailored service plans, ensuring they meet or exceed client needs. This role requires a balance of relationship-building, sales ability, problem-solving, and operational coordination to maintain Home Instead's exceptional standard of care.

Benefits:

  • Competitive Wages
  • Benefits including Health, Dental, Vision, & Life Insurance
  • 401k with company match
  • Paid Vacation and Holidays (including your birthday!)
Key Responsibilities:
  • Client Engagement & Relationship Building:
    • Serve as a trusted advocate for clients, ensuring they receive the highest standard of care and support.
    • Serve as the primary point of contact for clients and their families, building lasting, trust-based relationships.
    • Conduct in-depth Care Consultations and service inquiries with potential clients and families, assessing needs, creating customized care plans, and executing the consultative sales process.
    • Maintain consistent follow-up with potential clients and families who have not yet initiated services, ensuring ongoing support and engagement.
    • Maintain consistent follow-up with designated RPN accounts ensuring ongoing support and engagement.
  • Care Coordination & Quality Assurance:
    • Oversee client service plans, ensuring that care is adapted as needs evolve.
    • Collaborate with the care team, schedulers, and Care Pros to ensure seamless service delivery
    • Conduct regular quality assurance visits and update documentation accordingly.
    • Lead client and Care Pro introductions, ensuring a smooth and positive experience for both parties
  • Collaboration & Problem-Solving:
    • Work closely with Care Pros, healthcare professionals, and family members to create the best outcomes for clients.
    • Address client concerns with empathy, professionalism, and proactive problem-solving.
    • Identify opportunities to enhance care services and advocate for additional support when needed.
  • Compliance & Documentation:
    • Maintain accurate and up-to-date client records, including care assessments, service plans, quality assurance documentation, and Salesforce records.
    • Adhere to all company policies, procedures, and compliance requirements.
    • All other duties as assigned
Qualifications:
  • Training or experience in Healthcare Administration, Social Work, Gerontology, or a related field is preferred but not required. We value a variety of backgrounds and are open to candidates with relevant life or work experience.
  • Prior experience in client services, healthcare, senior care, social work, or care coordination is strongly preferred.
  • Sales Experience is a plus.
  • Experience working directly with older adults, families, and caregivers is a plus.
  • Technical Skills:
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with client management software preferred.
  • Other Requirements:
    • Availability to work evenings or weekends as needed.
    • Valid driver’s license and reliable transportation (if client visits are required).
    • Ability to maintain confidentiality and adhere to ethical business practices.
Knowledge, Skills, and Abilities:
  • Empathy and compassion – a genuine passion for serving older adults and their families.
  • Exceptional communication skills- the ability to build trust and rapport with clients and families through clear, compassionate verbal and written communication.
  • Strong problem-solving and organizational abilities – adept at managing multiple clients, priorities, and situations at once.
  • Attention to detail – ensures accuracy in client records, care plans, and compliance documentation.
  • Team-oriented mindset – able to collaborate effectively with Care Pros, office staff, team members.
  • Must have the ability to establish good working relationships with Key Players, Care Professionals, Referral Sources, and Clients.
  • Must have the ability to work independently, maintain confidentiality of information and meet deadlines
  • Must have the ability to present a professional appearance and demeanor.
We Care Senior Care/Home Instead is proud to be an Equal Opportunity Employer. 

Apply