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Care Advisor Jobs (NOW HIRING)

Honor

Client Care Advisor

San Francisco, CA · On-site

$99K - $121K/yr

The Client Care Advisor plays a critical role in helping families navigate one of the most important decisions they'll make: choosing the right care for a loved one. This role combines consultative ...

DVMelite

Patient Health Care Advisor

Springfield, MO · On-site

$15/hr

About the job Patient Health Care Advisor Are you a natural people-person who loves building real relationships and helping others make confident decisions? Angel Animal Hospital is looking for an ...

Home Instead

Client Care Advisor

Crystal Lake, IL · On-site

The Client Care Advisor plays a vital role in ensuring that every client receives personalized, high-quality care while serving as their advocate and primary point of contact. This position is ideal ...

Jensen Motors

Customer Care Advisor

New Ulm, MN · On-site

$20/hr

Overview We are seeking an energetic and detail-oriented Customer Care Advisor to join our service team at our CDJR location. In this vital role, you will serve as the primary point of contact for ...

Sharecare

Care Advisor - Veteran Support (Remote)

As a Care Advisor supporting Veterans Affairs programs, you will serve as a trusted liaison between Veterans, their caregivers, and VA clinical and administrative partners. You will guide Veterans ...

Curio Wellness

Patient Care Advisor

Elkton, MD · On-site

$16.50 - $20.75/hr

Patient Care Advisor Elkton, MD, US Curio $20.00 - $20.00 At Curio Wellness we empower people to thrive by adapting plant nature to human nature. We are committed to transforming the conversation ...

Jensen Motors

Customer Care Advisor

New Ulm, MN · On-site

$55K - $65K/yr

Overview We are seeking an energetic and detail-oriented Customer Care Advisor to join our service team at our CDJR location. In this vital role, you will serve as the primary point of contact for ...

Jensen Motors

Customer Care Advisor

New Ulm, MN · On-site

$55K - $65K/yr

Overview We are seeking an energetic and detail-oriented Customer Care Advisor to join our service team at our CDJR location. In this vital role, you will serve as the primary point of contact for ...

Jensen Motors

Customer Care Advisor

New Ulm, MN · On-site

$55K - $65K/yr

Overview We are seeking an energetic and detail-oriented Customer Care Advisor to join our service team at our CDJR location. In this vital role, you will serve as the primary point of contact for ...

JENSEN MOTORS, INC.

Customer Care Advisor

New Ulm, MN · On-site

$55K - $65K/yr

Overview We are seeking an energetic and detail-oriented Customer Care Advisor to join our service team at our CDJR location. In this vital role, you will serve as the primary point of contact for ...

Trinityhealth

Residential Care Advisor

Pittsburgh, PA · On-site

$15.75 - $18.25/hr

Our Residential Care Advisors provide assistance and training to adults with Intellectual Disabilities/Serious Mental Illness in our residential treatment locations. * We're looking for people who ...

Trinity Health

Residential Care Advisor

Pittsburgh, PA

$15.75 - $18.25/hr

Our Residential Care Advisors provide assistance and training to adults with Intellectual Disabilities/Serious Mental Illness in our residential treatment locations. * We're looking for people who ...

Trinity Health

Residential Care Advisor

Pittsburgh, PA · On-site

$15.75 - $18.25/hr

Our Residential Care Advisors provide assistance and training to adults with Intellectual Disabilities/Serious Mental Illness in our residential treatment locations. * We're looking for people who ...

Trinity Health

Residential Care Advisor

Pittsburgh, PA · On-site

$15.75 - $18.25/hr

Our Residential Care Advisors provide assistance and training to adults with Intellectual Disabilities/Serious Mental Illness in our residential treatment locations. * We're looking for people who ...

Trinityhealth

Residential Care Advisor

Pittsburgh, PA · On-site

$15.75 - $18.25/hr

Our Residential Care Advisors provide assistance and training to adults with Intellectual Disabilities/Serious Mental Illness in our residential treatment locations. * We're looking for people who ...

Boots

This is where our Healthcare Advisors come in with their in-depth knowledge across health and wellness to enhance every customer and patient's experience About the role As a Healthcare Advisor, your ...

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Care Advisor information

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$12

$25

$45

How much do care advisor jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for care advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Care Advisor vs Care Coordinator?

AspectCare AdvisorCare Coordinator
CredentialsRelevant certifications, often healthcare or social work relatedSimilar certifications, with focus on care planning
Work EnvironmentHealthcare settings, community servicesHealthcare facilities, home care agencies
Employer & Industry UsageHealth providers, insurance companiesHospitals, clinics, home health agencies
Search & Comparison IntentUnderstanding roles, job opportunitiesRole responsibilities, career differences

Care Advisors and Care Coordinators both work in healthcare settings, often with overlapping responsibilities in patient support and care planning. However, Care Advisors typically focus on guiding patients through healthcare options and insurance processes, while Care Coordinators manage the logistics of care delivery and coordinate services. Both roles require relevant certifications and are vital in patient-centered care environments.

How to become a care advisor?

To become a care advisor, candidates typically need a high school diploma or equivalent, along with experience in healthcare, social work, or customer service. Relevant skills include communication, empathy, and knowledge of healthcare systems; some roles may require certification or training in caregiving or case management. Entry often involves applying through healthcare organizations or agencies that provide training programs for new advisors.

What is a care advisor?

A Care Advisor is a professional who helps individuals and families navigate healthcare, social services, or senior living options. They assess a person's needs, provide guidance on available resources, and help create care plans tailored to the individual's circumstances. Care Advisors often act as liaisons between clients, healthcare providers, and service organizations to ensure the best possible support. Their goal is to improve the well-being and quality of life for the people they assist.

What are the key skills and qualifications needed to thrive as a care advisor, and why are they important?

To thrive as a Care Advisor, you need a solid understanding of healthcare services, case management, and care coordination, often supported by a degree in social work, nursing, or a related field. Familiarity with client management software and healthcare information systems is commonly required. Outstanding interpersonal skills, empathy, and problem-solving abilities distinguish top performers in this role. These skills are vital for effectively supporting clients, navigating healthcare resources, and ensuring optimal care outcomes.

How does a care advisor typically collaborate with healthcare professionals and family members to develop care plans?

As a Care Advisor, you play a central role in coordinating between healthcare professionals, clients, and their families. You’ll gather input from doctors, nurses, and specialists to ensure the care plan aligns with medical recommendations, while also addressing the client’s personal preferences and social needs. Regular communication with family members helps keep everyone informed and involved, and you’ll often facilitate meetings or check-ins to review progress and adjust care as needed. This collaborative approach ensures a comprehensive and person-centered care experience.
What cities are hiring for Care Advisor jobs? Cities with the most Care Advisor job openings:
What are the most commonly searched types of Care Advisor jobs? The most popular types of Care Advisor jobs are:
Who are the top companies hiring for Care Advisor jobs? The top employers for Care Advisor jobs are:
What states have the most Care Advisor jobs? States with the most job openings for Care Advisor jobs include:
Care Advisor jobs near you
Infographic showing various Care Advisor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 70% Full Time, 21% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Client Care Advisor

Honor

San Francisco, CA • On-site

$99K - $121K/yr

Full-time

Re-posted 14 hours ago

Job description

Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.
Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.
Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.
About the Role:
The Client Care Advisor plays a critical role in helping families navigate one of the most important decisions they'll make: choosing the right care for a loved one. This role combines consultative sales, care coordination, and ongoing relationship management to guide families from initial inquiry through service start and beyond.
You will lead high-quality consultations to understand each client's needs, urgency, and readiness, and translate that into clear, appropriate care plans. You are accountable for moving families from inquiry to start, while ensuring a smooth onboarding experience and strong ongoing engagement.
Beyond the initial decision, you will stay closely connected to clients and families, conducting reassessments, ensuring service quality, and adapting care as needs evolve. You will partner with scheduling and operations teams to ensure reliable execution, while maintaining high standards for documentation and compliance.
Success in this role is measured by consult-to-start conversion, client satisfaction, and long-term retention. High performers combine empathy and strong judgment with a results orientation - building trust quickly, creating appropriate urgency, and helping families take action with confidence.
This role includes significant time in the field, including in-person consultations, service starts, and quality visits. It also requires navigating sensitive family dynamics, urgent needs, and occasional after-hours situations
This role requires ~75% travel in the field in San Francisco, with reliable transportation and flexibility for occasional evenings/weekends. This role offers annual on-target earnings of $99,000-$121,000, with 20% tied to uncapped monthly commission.
About the Team:Honor's Owned & Operated (O&O) team runs company-owned Home Instead markets, serving clients directly while also helping shape how care is delivered across the broader network. O&O is where new ideas are tested, processes are refined, and best practices are developed before being shared more widely. Working in O&O means being close to both clients and execution, with the opportunity to influence how operations, consultations, and service quality evolve at scale. It's a fast-moving environment that blends hands-on impact with the chance to help define the future of home care with Honor.
As a Client Care Advisor at Honor, you will:
  • Own consult-to-start conversion by conducting high-quality consultations and proactively guiding families to timely decisions
  • Lead successful service starts by aligning expectations, coordinating care setup, and mitigating onboarding risks
  • Drive retention and growth through ongoing client engagement, reassessments, and care plan adjustments
  • Serve as a trusted advisor to families, helping them navigate complex care decisions with clarity and confidence
  • Partner cross-functionally with scheduling, operations, and Care Pros to ensure consistent, high-quality service delivery
  • Use data and systems to manage your portfolio, track performance, and maintain accurate documentation
  • Contribute to referral relationship growth and local market reputation as needed

We're looking for you to bring:
  • 1+ year of experience in a consultative, client-facing role (e.g., healthcare, senior care, social work, care coordination, or similar)
  • Demonstrated ability to guide clients through decisions and drive measurable outcomes (e.g., conversion, retention, service adoption)
  • Strong relationship management skills, with experience supporting clients and families over time and adapting to evolving needs
  • Experience owning measurable client outcomes. Examples include consult-to-start conversion, client retention, service adoption, or other performance metrics.
  • Experience leading structured conversations (discovery, needs assessment, recommendations, next steps)
  • Ability to partner cross-functionally to deliver services effectively and resolve execution challenges
  • Comfort working within structured systems and tools (e.g., CRM, documentation standards, defined consult frameworks, Microsoft Office, Salesforce or similar)
  • Operational discipline, including managing follow-up, tracking performance, and maintaining accurate records
  • Ability to spend ~75% of time in the field, with reliable transportation and flexibility for occasional evenings/weekends.
  • Experience working with older adults and families or a background in Healthcare Administration, Social Work, Gerontology, or a related field is preferred

Leadership Principles:
Honor's Leadership Principles are the foundation of translating our mission into action. These principles define how we show up and make decisions, and how we hire, develop and grow talent.
While Honor has 13 leadership principles, the following are particularly relevant to this role:
  • Relentlessly Focus on Clients: Client Care Advisors start with the client and work backward. They prioritize decisions that improve the client experience, ensure clarity during consultations, and protect service quality over time. Every recommendation, follow-up, and reassessment is grounded in what will best serve the client and their family.
  • Always Push: Client Care Advisors set a high bar for consult quality, conversion, and retention. They do not settle for incomplete discovery, passive follow-up, or preventable churn. They continuously raise their own standard of performance and look for ways to improve outcomes.
  • Build Trust: CCAs earn credibility quickly with families navigating sensitive and emotional decisions. They communicate clearly, follow through on commitments, and handle complex situations with integrity and respect. Trust is the foundation of conversion, retention, and long-term partnership.
  • GSD (Get Stuff Done): CCAs make measurable progress. They move families from inquiry to start, resolve issues quickly, and ensure execution aligns with what was promised. They are action-oriented and accountable for results, not just effort.

#LI-AN1
At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role.
Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

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