Position Summary
At Z Cafe, we are looking for energetic, hospitality-driven individuals who are passionate about creating a welcoming and elevated guest experience. Team Members will support daily cafe operations through beverage preparation, food service, cleanliness, and exceptional customer service while contributing to a positive and fast-paced team environment.
Primary Responsibilities
Beverage Preparation
- Greet customers and provide outstanding customer service
- Craft high-quality matcha-based drinks, teas, and specialty beverages
- Ensure consistency in drink preparation following company recipes and standards
- Maintain cleanliness and organization of the beverage station
- Receive and process customer payments via credit card
Store Cleanliness & Maintenance
- Clean and sanitize counters, equipment, and customer areas throughout the shift
- Sweep and mop to maintain a clean space for guests
- Ensure proper upkeep of workstations, utensils, and storage areas
- Follow health and safety guidelines for food handling
Secondary Responsibilities
- Serve and prepare food items
- Ensure food quality and freshness while maintaining cleanliness standards
- Assist with general cleaning, including taking out trash and maintaining store hygiene
- Restock ingredients and supplies as needed
- Support other team members to ensure smooth store operations
- Deliver food and drink orders from the counter to customers promptly and accurately
- Assist with restocking supplies (cups, lids, milk, pastries, condiments, etc.)
- Keep the front-of-house and guest seating areas clean and organized
Qualifications
- Strong communication and hospitality skills
- Ability to work in a fast-paced environment
- Positive attitude and team-oriented mindset
- Weekend availability preferred
- Previous cafe, restaurant, or customer service experience is a plus
- Ability to multitask while maintaining attention to detail
Physical Requirements
- Standing: 90%
- Walking: 15%
- Bending/Reaching: 20%
- Lifting/Carrying: 20%
- Reaching: 3%
Company Description
Z Cafe is a modern wellness-focused cafe centered around intentional living, community, hospitality, and high-quality matcha beverages. We are building a team of motivated individuals who want to grow alongside a local brand focused on culture, creativity, and experience.