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Card Services Operations Manager Jobs in Wisconsin

CVS Health

Operations Manager

Milwaukee, WI · On-site

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Amazon.com Services LLC

Operations Manager

Beloit, WI · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Amazon.com Services LLC

Operations Manager

Beloit, WI · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... service skills, communication skills and interpersonal skills - Track record of meeting or ...

Ricoh USA, Inc.

Senior Operations Manager

Madison, WI · On-site

Senior Operations Manager POSITION PROFILE The Senior Services Operations Manager, Managed Services functions in a leadership role as operational point of contact to assigned Global/Vertical ...

Ricoh USA, Inc.

Senior Operations Manager

Madison, WI · On-site

Senior Operations Manager POSITION PROFILE The Senior Services Operations Manager, Managed Services functions in a leadership role as operational point of contact to assigned Global/Vertical ...

Jobtailor

WI · On-site

Manage facility layout and storage strategies to maximize space and optimize material movement and ... Communicate operational updates and service performance expectations to stakeholders * Work with HR ...

New

Waste Management

Operations Manager

Ashland, WI · On-site

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Berlin, WI · On-site

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Waste Management

Operations Manager

Ashland, WI · On-site

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

Hirebridge

WI · On-site

Operations Manager Location: Germantown, WI Company: General ThermoDynamics, an API Heat Transfer ... Collaborate with Engineering, Quality, Supply Chain, and Customer Service to resolve production ...

Waste Management

Operations Manager

Ashland, WI · On-site

Visits customers and customer sites to evaluate and resolve safety issues, seeking service ... Successful completion of the WM Operations Manager Trainee program IV. Physical Requirements Listed ...

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All JobsCard Services Operations JobsCard Services Operations Manager JobsCard Services Operations Manager Jobs in Wisconsin

Card Services Operations Manager information

What does a Card Services Operations Manager do?

A Card Services Operations Manager oversees the daily operations related to credit, debit, and other card-based financial products within a financial institution. They manage teams responsible for card issuance, transaction processing, fraud detection, and customer inquiries. This role ensures compliance with regulations, maintains high service standards, and implements process improvements to enhance efficiency and security. Additionally, they often collaborate with vendors and technology partners to support card platform upgrades and resolve operational issues.

What are the key skills and qualifications needed to thrive as a Card Services Operations Manager?

To thrive as a Card Services Operations Manager, you need expertise in payment processing, risk management, compliance, and a background in finance or business administration. Familiarity with card management systems, fraud detection tools, and PCI DSS compliance is typically required, along with relevant certifications such as Certified Payments Professional (CPP). Strong leadership, analytical thinking, and effective communication skills help you manage teams and respond to complex operational challenges. These skills and qualities are crucial to ensure secure, efficient card operations and maintain regulatory compliance in a rapidly evolving financial environment.

What are some common challenges faced by Card Services Operations Managers, and how can these be effectively addressed?

Card Services Operations Managers often encounter challenges such as staying compliant with rapidly changing financial regulations, managing high transaction volumes, and ensuring data security. To address these, it's important to maintain strong communication with compliance teams, leverage automation tools for workflow efficiency, and invest in ongoing staff training. Building strong relationships across IT, risk, and customer service departments also helps quickly resolve issues and maintain seamless card operations.

What is the difference between Card Services Operations Manager vs Card Services Specialist?

AspectCard Services Operations ManagerCard Services Specialist
CredentialsTypically requires managerial experience, industry certifications (e.g., CCSP), and a bachelor's degreeUsually requires relevant certifications and a bachelor's degree, but less managerial experience
Work EnvironmentOversees teams, manages operations, and develops policies within a financial institutionPerforms customer service, processing transactions, and supporting daily card operations
Employer & Industry UsageUsed in banking, credit card companies, and financial institutionsCommonly found in banks, credit unions, and card processing companies

The Card Services Operations Manager focuses on overseeing the entire card services department, managing teams, and ensuring operational efficiency. In contrast, the Card Services Specialist handles day-to-day customer interactions and transaction processing. Both roles require industry knowledge and certifications, but the manager position involves leadership and strategic planning, while the specialist role emphasizes customer support and operational support.

Operations Manager

New Berlin, WI • On-site

MRA Recruiting Services
See more jobs at MRA Recruiting Servicesexternal

Full-time

Posted 21 days ago

Job description

ACS Group
Operations Manager
New Berlin, WI
APPLY HERE
 

The Operations Manager is responsible for the production operations of their business unit to ensure optimum efficiency is being achieved. Develop and monitor production schedule and shipping schedule, and coordinate production activities between the business unit and other functions. Maintain a clean and overall safe facility, ensuring procedures are being followed as expected and training carried out for the protection of each employee and the company. Assure compliance is consistent with OSHA, ISO, and other regulatory agencies. Enforce company GMPs and procedures to ensure all plant employees are following guidelines and are regularly being trained as per company requirements. Maintain high quality standards for all goods with a continuous focus on providing outstanding customer service. Provide a motivational team environment.
Responsibilities:

  • Direct and manage the business units manufacturing activities to achieve business objectives and policy deployment
  • Manage the Operations staff
  • Develop and monitor production schedule and shipping schedule, and coordinate production activities between the business unit and other functions
  • Manage cost control in areas of responsibility to meet or exceed established budgets
  • Direct the manufacturing of all products consistent with established specifications for quality, functionality, and lead time to attain on-time delivery at or above goals
  • Establish/maintain metrics, expectations and accountabilities of direct reports
  • Measure internal performance metrics in productivity, labor efficiencies, and budget performance
  • Identify continuous improvements opportunities
  • Maintain a clean and overall safe facility, ensuring procedures are being followed as expected and training carried out for the protection of each employee and the company
  • Assure compliance is consistent with OSHA, ISO, and other regulatory agencies
  • Enforce company General Manufacturing Practices and procedures to ensure all plant employees are following guidelines and are regularly being trained as per company requirements
  • Maintain high quality standards for all goods with a continuous focus on providing outstanding customer service
  • Ensure all policies and work practices are adhered to such as to ensure a safe manufacturing and operating environment
  • Provide a motivational team environment
  • Recommend appropriate capital projects
  • Accurately maintain work schedule and eTime administration
  • Other duties as assigned
Qualifications:
  • Bachelor’s degree in Engineering or Business and/or 5+ years of experience (or equivalent experience)
  • Strong leadership and team building skills
  • Excellent written and oral communication skills
  • Ability to effectively communicate with all levels and functional areas
  • Demonstrated knowledge in the manufacturing and delivery of Capital Goods
  • Ability to analyze data and conduct problem solving
  • Fostering a team-based approach focused on continuous improvement in every step of the value chain
  • Provide on time delivery performance; 95% for equipment, and 98.5% for parts
  • Support Quality objectives
  • Promote a safe and clean work environment
  • Support Operations PD

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