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Card Services Associate Jobs in Schofield, WI (NOW HIRING)

Ross Stores, Inc

Retail Associate

Stevens Point, WI · On-site

$14.75 - $17/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Wausau, WI · On-site

$16.25 - $18.75/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Retail Associate

Wausau, WI · On-site

$16.25 - $18.75/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Stevens Point, WI · On-site

$14.75 - $17/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Wausau, WI

$16.25 - $18.75/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise Follows all ...

Ross Stores

Retail Associate

Wausau, WI

$16.25 - $18.75/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Stevens Point, WI

$14.75 - $17/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Retail Associate

Stevens Point, WI · On-site

$14.75 - $17/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise Follows all ...

Ross Stores

Early Morning Stock Associate

Wausau, WI

$16 - $20.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise Follows all ...

Ross Stores

Early Morning Stock Associate

Wausau, WI

$16 - $20.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores

Early Morning Stock Associate

Wausau, WI · On-site

$16 - $20.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

Ross Stores, Inc

Early Morning Stock Associate

Wausau, WI · On-site

$16 - $20.25/hr

Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and ... Safeguards confidential information, cash and credit card information, and merchandise. * Follows ...

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All JobsCard Services Associate JobsCard Services Associate Jobs in Schofield, WI

Card Services Associate information

See Schofield, WI salary details

$21.4K

$80.6K

$161.5K

How much do card services associate jobs pay per year?

As of Jul 29, 2026, the average yearly pay for card services associate in Schofield, WI is $80,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $105,200.00 per year, depending on experience, location, and employer.

What is the difference between Card Services Associate vs Customer Service Representative?

AspectCard Services AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer banking or finance certificationsHigh school diploma; customer service training often preferred
Work EnvironmentBank branches, call centers, financial institutionsCall centers, retail stores, corporate offices
Employer & Industry UsageFinancial institutions, credit card companiesVarious industries including retail, telecom, banking
Common Search & Comparison IntentFocus on card-related issues, account managementGeneral customer inquiries, product info

The Card Services Associate primarily handles credit card account issues, fraud prevention, and card-related inquiries within financial institutions. Customer Service Representatives have a broader role, assisting with general customer inquiries across various industries. While both roles require strong communication skills and some customer service experience, Card Services Associates focus specifically on credit card products, making their skills more specialized in banking and finance contexts.

What are the key skills and qualifications needed to thrive as a Card Services Associate, and why are they important?

To thrive as a Card Services Associate, you need strong attention to detail, knowledge of banking policies and procedures, and typically a background in finance or customer service. Familiarity with banking software, payment processing systems, and compliance regulations like PCI DSS is essential. Excellent communication, problem-solving abilities, and a customer-focused attitude help you stand out in this role. These skills ensure accurate transaction handling, regulatory compliance, and high-quality customer support in a fast-paced financial environment.

How does a Card Services Associate typically interact with other departments to resolve customer issues?

Card Services Associates frequently collaborate with teams such as fraud prevention, IT, and customer service to resolve complex cardholder issues. For example, when addressing disputed transactions or technical card errors, associates may coordinate with the fraud team to investigate suspicious activity or with IT to troubleshoot system glitches. Effective communication and teamwork are essential, as many customer concerns require quick input from multiple departments to ensure timely and accurate solutions.

What does a Card Services Associate do?

A Card Services Associate is responsible for handling customer inquiries and issues related to debit and credit cards, such as processing new card requests, resolving transaction disputes, and ensuring account security. They often work in banks or financial institutions, providing support via phone, email, or in person. Their duties also include monitoring for fraudulent activity, assisting with card activation and deactivation, and educating customers on card features and security protocols. Strong communication and problem-solving skills are essential for this role.
What job categories do people searching Card Services Associate jobs in Schofield, WI look for? The top searched job categories for Card Services Associate jobs in Schofield, WI are:
Card Services Associate jobs near you
Infographic showing various Card Services Associate job openings in Schofield, WI as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $80,579 per year, or $38.7 per hour.
Retail Associate

Retail Associate

Ross Stores, Inc

Stevens Point, WI • On-site

$14.75 - $17/hr

Part-time

Posted 5 days ago

Job description

GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require.  The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.  Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times.  Responds to Customer Service calls immediately.  Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures.  Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills. 
  • Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

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