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Card Manager Jobs in Texas (NOW HIRING)

eBay, Inc.

Sr. Manager, Card Networks

Austin, TX · On-site

$135K - $219K/yr

We are looking for a Senior Manager, Card Networks to lead all aspects of the business relationship with our payment network collaborators. These collaborators include Mastercard, Visa, domestic card ...

HEB

Senior Cobrand Card Issuing Manager

San Antonio, TX · On-site

$122K/yr

Responsibilities - Senior Cobrand Card Issuing Manager Role Summary As the Senior Cobrand Card Issuing Manager, you will own the strategy, growth, and day-to-day performance of H-E-B's cobranded ...

SoFi

Director, Card Fraud

Frisco, TX

The Role This role sits within the Fraud Management Center of Excellence (COE) and is responsible for defining and executing fraud strategies and policies to minimize debit and credit card losses ...

Designer Greetings

Greeting Card Merchandiser

Wichita Falls, TX · On-site

$16.50 - $19.50/hr

Designer Greetings is looking for a *part-time* Retail Merchandiser to manage the greeting card department in a local store. *The duties include:* * Straightening product on all card racks * Putting ...

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Card Manager information

What are some common challenges faced by Card Managers in maintaining compliance with industry regulations?

Card Managers often encounter challenges in keeping up with rapidly evolving industry regulations, such as those related to data security (PCI DSS), anti-money laundering (AML), and know-your-customer (KYC) requirements. Ensuring that all card products and processes remain compliant requires regular staff training, close collaboration with legal and compliance teams, and proactive monitoring of regulatory updates. Staying compliant is critical to avoid costly penalties and protect customer trust, making attention to detail and strong organizational skills essential for this role.

What are Card Managers?

Card Managers are professionals responsible for overseeing the administration, issuance, and management of payment cards such as credit, debit, or prepaid cards within a financial institution or organization. They coordinate with various departments to ensure compliance with regulations, manage card-related projects, and address customer issues related to cards. Card Managers also analyze card usage data, develop marketing strategies, and work closely with vendors and payment networks to optimize card programs. Their role is essential in ensuring the smooth operation and security of card services offered to customers.

What is the difference between Card Manager vs Credit Analyst?

AspectCard ManagerCredit Analyst
Required CredentialsBachelor's degree, certifications like CCSP or CTP often preferredBachelor's degree in finance, economics, or related field; certifications like CFA or Credit Risk certifications
Work EnvironmentFinancial institutions, credit card companies, banksBanks, lending institutions, credit bureaus
Employer & Industry UsageFocuses on managing credit card portfolios, product development, and customer relationshipsAnalyzes credit data to assess risk, approve loans, and inform lending decisions

While both roles operate within the financial industry, a Card Manager primarily oversees credit card products and customer portfolios, whereas a Credit Analyst evaluates creditworthiness to support lending decisions. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Card Manager, and why are they important?

To thrive as a Card Manager, you need a solid understanding of payment card operations, transaction processing, compliance standards, and often a background in finance or banking. Familiarity with card management systems, fraud detection tools, and knowledge of PCI DSS compliance is typically required. Strong analytical thinking, attention to detail, and effective communication skills help in managing card portfolios and resolving complex issues. These skills ensure efficient card program management, risk mitigation, and high customer satisfaction in a highly regulated financial environment.
Card Manager jobs near you
Infographic showing various Card Manager job openings in Texas as of June 2026, with employment types broken down into 76% Full Time, 18% Part Time, 3% Contract, and 3% Nights. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.
Card Services Manager

Card Services Manager

FIRST SERVICE CREDIT UNION

Houston, TX • On-site

Full-time

Posted 13 days ago

Job description

Role:
Provide direct leadership and supervision to the Card Disputes and Card Servicing teams. Oversee all card-related fraud detection, investigation, dispute resolution, and loss-mitigation activities for debit, credit, and ATM cards, as well as all non-fraud card servicing operations including card inventory management, stock control, travel notifications, card suppressions, and other card-related member support. Ensure 100% regulatory compliance with Regulation E, Visa and Pulse operating rules, and internal policies while minimizing financial losses, maintaining card program integrity, and delivering exceptional member experience.
Essential Functions & Responsibilities:
Supervise, coach, and develop the Card Disputes Representative(s) and Card Servicing Representative(s). Responsibilities include hiring, training, scheduling, performance reviews, and quality assurance reviews of fraud investigations, disputes, card servicing activities, and documentation.
Oversee daily card operations: monitor and ensure timely investigation and resolution of card fraud cases and disputes within required SLAs and regulatory timelines (Regulation E and network rules). Serve as the final escalation point for complex or high-dollar card fraud and servicing matters. Actively participate in monitoring, identifying, and stopping card-related fraudulent activity as needed.
Manage card program support functions including card inventory and stock management, travel notifications, card suppressions/activations, and resolution of other card-related issues to ensure operational efficiency and member satisfaction.
Monitor team and departmental performance metrics, including card fraud loss rates, recovery rates, dispute win/loss ratios, provisional credit accuracy, card servicing turnaround times, and compliance adherence; implement corrective actions where required.
Identify emerging card fraud trends and typologies; recommend and implement detection rule enhancements, policy updates, and system configurations in Verafin, card management platforms, and related tools; coordinate testing, rollout, and evaluation of new prevention strategies in collaboration with vendors and internal partners.
Perform other duties as assigned and remain current on evolving fraud typologies and regulatory changes.
Performance Measurements:
  1. The Card Servicing team achieves 100% compliance with all regulatory timelines and requirements (Regulation E, Visa, Pulse, and network rules) with zero monetary penalties or examination findings.
  2. Card fraud loss rate and net loss ratio meet or fall below annual budgeted targets.
  3. Team dispute win/loss ratios, recovery rates, and card servicing metrics consistently meet or exceed department and industry benchmarks.
  4. Proactive trend analysis, rule enhancements, vendor collaborations, and process improvements result in measurable year-over-year reductions in card fraud attempts or losses.
  5. Accept individual accountability and responsibility for success of FSCU which includes meeting assigned goals/ projects.

Knowledge and Skills:
Experience: Three years to five years of similar or related experience.
Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
Interpersonal Skills: Strong leadership and coaching skills; frequent contact with staff, senior management, members (in distress), law enforcement, and regulators. Must excel at motivating teams during high-pressure events while maintaining professionalism and empathy.
Other Skills: Expert knowledge of Regulation E (electronic transfer error resolution), Visa and Pulse operating regulations, and applicable card network rules. Advanced proficiency with fraud platforms (Verafin or equivalent), card management systems, digital banking platforms, core processing systems, and related tools. Proven ability to analyze card fraud data, manage card program operations, prepare executive-level reports, and implement effective detection and prevention strategies. Strong vendor management, project management, decision-making, and prioritization skills in a fast-paced environment. Excellent written and verbal communication skills for executive reporting, training, and member correspondence.
Physical Requirements: Standard office environment; occasional extended hours during major fraud events or compromises.
Work Environment: Professional office setting with the need for calm, decisive leadership during crisis situations.

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