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Sr. Manager, Risk Management - Card Partnerships (Hybrid)

Are you a strategic leader capable of driving key initiatives and managing complex programs? Do you excel at building high-performing teams and collaborating effectively with senior stakeholders across complex organizations? Are you ready to execute the strategic roadmap for risk and control transformation at a Top 10 Financial Institution? Come be a part of an organization that's dedicated to helping Capital One identify, manage and effectively mitigate risk - for our customers, our clients, and our associates.

As a member of the US Card Partnerships Well-Managed Team, that's exactly what you'll do. Working with talented associates, you'll apply a horizontal perspective to drive risk strategy and initiatives that support efficient, well-managed growth for the Partnerships business.

As a Senior Manager, you will lead the execution of our multi-year transformation journey. This role requires a leader who can translate high-level goals into actionable plans, synthesizing complex business, risk, and data inputs into clear, tactical execution. You will be accountable for driving improvements in the overall well-managed posture of the Partnerships Card business by establishing sustainable capabilities that ensure efficient, compliant, and scalable growth.

You will manage a dedicated team of Risk Managers and other associates, providing coaching, direction, and career development. Your primary focus will be on managing control activities and cross-functional risk initiatives for the Card Partnerships Well-Managed objectives across key areas including Client Management, Operations, Technology, Product, and the Second Line of Defense (e.g., Enterprise Risk Management, Compliance).

Key Strategic Focus Areas:

• Strategic Leadership & Execution: Develop business strategies to drive growth and improve the risk posture for Capital One, adapting to shifting consumer and regulatory behavior.

• Project Management & Prioritization: Lead and manage horizontal and vertical control new intent and remediation to meet or exceed corporate performance targets. Drive prioritization and produce leadership reporting to ensure visibility and alignment.

• Cross-LOB Coordination & Program Management: Coordinate across Partnerships, the Card business, and other LOBs, leveraging best practices and capabilities for our partner customers and strategic imperatives. Oversee and manage multiple projects and programs concurrently.

• Stakeholder Engagement: Drive positive engagement with internal and external partners through effective communication, managing expectations, and proactively mitigating risks/issues. Develop business cases to articulate the value of strategies and project ideas.

• People Leadership: Manage and develop a team of high performing associates and supporting team members. Coach and mentor associates throughout the organization with a goal of developing and retaining talent.

Key Competencies:

• Proven Strategic & Analytic Orientation: Demonstrated ability to drive decision-making and problem-solving using rigorous analytics and strong quantitative skills, complementing conceptual thinking.

• Strong Business Judgment, Leadership, and Integrity: Proven track record as a tenacious decision-maker, implementing a vigorous yet balanced and collaborative business strategy.

• Exceptional Executive Communication Skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills, the ability to drive agreement through intellect, interpersonal, and negotiation skills, and tell a compelling story that clearly shares insights.

• Collaborative Teamwork: Ability to build strong internal and external client relationships, incorporating multiple perspectives into problem-solving, arbitrating competing interests, and identifying appropriate solutions.

• Technical Partnership: Proven ability to seamlessly partner with Product and Tech teams to identify solutions, expand automation, and maintain infrastructure stability.

Basic Qualifications:

• Bachelor's Degree or Military Experience

• At least 4 years of experience in Risk Management

• At least 3 years of experience in developing and managing stakeholder relationships

• At least 3 years of experience in People Management

• At least 2 years of experience in qualitative or quantitative analysis

Preferred Qualifications:

• Master's Degree or MBA

• 5+ years of experience in Risk Management specific to control management

• 4+ years of experience supporting, partnering and interacting with internal and external business clients

• 4+ years of experience in People Management

• 3+ years of experience in qualitative or quantitative analysis

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $177,700 - $202,800 for Sr. Risk Manager

Richmond, VA: $161,500 - $184,300 for Sr. Risk Manager

Riverwoods, IL: $161,500 - $184,300 for Sr. Risk Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).