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Car Rental Jobs in Hawaii (NOW HIRING)

Hertz

On-Site Return Agent (Rental Car)

Lihue, HI · On-site

$16.75/hr

The On-Site Return Agent (Rental Car) is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.

Hertz

On-Site Return Agent (Rental Car)

Kailua Kona, HI · On-site

$16.75/hr

The On-Site Return Agent (Rental Car) is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.

Hertz

On-Site Return Agent (Rental Car)

Lihue, HI · On-site

$17.25/hr

The Dollar/Thrifty On-Site Return Agent (Rental Car) is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to ...

Hertz

On-Site Return Agent (Rental Car)

Kailua Kona, HI · On-site

$17.25/hr

The On-Site Return Agent (Rental Car) is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.

Sixt

Rental Sales Agent (Kahului Airport)

Kahului, HI

$19.20/hr

You pleasantly greet and guide all customers through the car rental process, building rapport and identifying needs from the first moment * You prepare rental agreements and confidently upsell ...

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Car Rental information

See Hawaii salary details

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How much do car rental jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for car rental in Hawaii is $13.64, according to ZipRecruiter salary data. Most workers in this role earn between $11.97 and $15.00 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees working in a car rental agency, and how can they be managed?

Employees in car rental agencies often face challenges such as handling high volumes of customers during peak travel seasons, managing vehicle availability, and addressing customer concerns or complaints efficiently. Adaptability and strong communication skills are crucial, as is maintaining a positive attitude under pressure. Most agencies provide thorough training and rely on teamwork, so reaching out to colleagues and supervisors for support can help manage demanding situations and ensure smooth operations.

What are the key skills and qualifications needed to thrive as a car rental agent, and why are they important?

To thrive as a Car Rental Agent, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic automotive knowledge is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help agents build rapport with customers and handle challenging situations. These skills ensure efficient operations, customer satisfaction, and repeat business in a competitive service industry.

What is the best car rental company to work with?

For a car rental job, the best company to work with depends on factors like company reputation, employee benefits, and opportunities for advancement. Major companies such as Enterprise, Hertz, and Avis are well-known in the industry and often offer training programs and flexible schedules for employees. Researching company reviews and job requirements can help determine the best fit for individual career goals.

What are jobs at a rental car facility?

Rental car facilities require multiple people to keep things running smoothly. There are car rental agents whose responsibilities include finding the best car to rent to customers, encouraging product upgrades and additional insurance, processing paperwork, and collecting money. As a detailer, you handle duties related to preparing the interior and exterior of the vehicles and making sure they are clean for the next customer. You can also drive a shuttle bus to and from the airport to assist with car pickup and return. Rental car facilities have management positions as well.

What is a car rental agent?

Car rental agents are professionals who assist customers with renting vehicles for short or long periods. They handle reservations, process rental agreements, explain terms and policies, and ensure that customers receive the right vehicle for their needs. Additionally, car rental agents inspect vehicles before and after rental, handle payments, and address any issues or concerns customers may have. Their goal is to provide excellent customer service and facilitate a smooth rental experience.

What is the difference between Car Rental vs Car Sales Associate?

AspectCar RentalCar Sales Associate
Required CredentialsDriver's license, customer service skillsDriver's license, sales experience, knowledge of vehicles
Work EnvironmentRental offices, customer service countersShowrooms, dealership floors
Employer & Industry UsageRental companies, travel agenciesCar dealerships, automotive sales
Common Search & Comparison IntentUnderstanding rental services, job rolesCar sales jobs, automotive careers

While both roles involve working with vehicles, Car Rental focuses on customer service and managing rental transactions, whereas Car Sales Associate emphasizes sales, vehicle knowledge, and closing deals. The roles share some credentials like a driver's license but differ in work environment and primary responsibilities.

More about Car Rental jobs
What are the most commonly searched types of Car Rental jobs in Hawaii? The most popular types of Car Rental jobs in Hawaii are:
What are popular job titles related to Car Rental jobs in Hawaii? For Car Rental jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Car Rental jobs in Hawaii look for? The top searched job categories for Car Rental jobs in Hawaii are:
What cities in Hawaii are hiring for Car Rental jobs? Cities in Hawaii with the most Car Rental job openings:
Car Rental jobs near you
Infographic showing various Car Rental job openings in Hawaii as of August 2026, with employment types broken down into 48% Full Time, 47% Part Time, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $28,374 per year, or $13.6 per hour.

Onsite Return Agent (Rental Car)

The Hertz Corporation

Lihue, HI • On-site

$16.75/hr

Full-time

Medical, Dental, Vision

Re-posted 6 days ago

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

141st of 171 rated vehicle equipment hire

Job description

Local Candidates Only 

Onsite Location Address: 3250 Hoolimalima Pl, Lihue, HI 96766

The Onsite Return Agent (Rental Car) is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.

What You'll Get:

  • Hourly Rate is $16.75 + Commission. 
  • Sign-on Bonus: $1,000 ($500 paid at 60 and 90 days of employment)
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
    • Weekly Pay 
    • Holiday Pay 
    • Career growth opportunities 
    • Paid Training to expand your skills and knowledge 
    • Comprehensive Medical, Dental, & Vision benefit options after 30 days 
    • Up to 40% off the base rate of any standard Hertz Rental
       

The key responsibilities and accountabilities are:

  • Provides world class customer service by managing vehicle returns process, in compliance with Hertz's policies and procedures
  • Personally, welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
  • Provide the customer with an invoice and a full explanation of their charges
  • Resolve customer issues and concerns professionally using effective customer service techniques.  When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
  • Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
  • Check fuel level and mileage and clearly explain final charges to the customer
  • Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings.  Offer assistance as needed.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
  • To carry out any other duties requested by the managers/Team Leaders.
  • Keep work area organized and free of clutter

Basic Qualifications:

  • Passion for customer service and attention to detail - Goes the extra mile
  • A minimum of one year of sales or customer experience in a high volume or service-oriented environment
  • Proven strong sales and closing skills and the ability to friendly, engaging manner
  • Basic computer proficiency
     

Must be able to:

  • Good communication skills both written and oral.  Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills
  • Demonstrate professionalism and interpersonal skills
  • Proven experience of working well within a team.
  • 100% customer focus, with proven experience within a customer facing environment
  • Work flexible shifts including weekends and holidays; and work overtime as required
  • Work outdoors during all weather conditions
  • Stand for long periods of time
  • Lift up to 45 pounds

#Zip

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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