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Car Rental Assistant Jobs in Decatur, GA (NOW HIRING)

Hertz

CRM Analyst

Atlanta, GA

$65K/yr

... and maintenance * Assist in sending email, SMS, and push notifications using tools such as ... Experience in the car rental or travel industry is a plus. What You'll Get: * This salary starts at ...

The Hertz Corporation

CRM Analyst

Atlanta, GA

$65K/yr

... and maintenance * Assist in sending email, SMS, and push notifications using tools such as ... Experience in the car rental or travel industry is a plus. What You'll Get: * This salary starts at ...

Hertz

Branch Manager II

Atlanta, GA · On-site

$65K/yr

Handle or assist in the resolution of customer service issues * Ensure a high level of customer ... Experience in car rental, hospitality, or tourism a plus * Result orientation with demonstrated ...

The Hertz Corporation

Branch Manager II

Atlanta, GA

$65K/yr

Handle or assist in the resolution of customer service issues * Ensure a high level of customer ... Experience in car rental, hospitality, or tourism a plus * Result orientation with demonstrated ...

Hertz

Branch Manager II

Atlanta, GA · On-site

$65K/yr

Handle or assist in the resolution of customer service issues * Ensure a high level of customer ... Experience in car rental, hospitality, or tourism a plus * Result orientation with demonstrated ...

Hertz

Branch Manager II

Atlanta, GA

$65K/yr

Handle or assist in the resolution of customer service issues * Ensure a high level of customer ... Experience in car rental, hospitality, or tourism a plus * Result orientation with demonstrated ...

UVeye

Senior Program Manager

Atlanta, GA · On-site

$111.50K - $112K/yr

... into rental site operations. • Assist in ensuring data integrity and the smooth flow of ... Car Rental Operations and other departments to ensure that the software app is aligned with ...

Extra Space

Assistant Store Manager

Stockbridge, GA

$17/hr

Pay Range: $16-$17 per hour The Assistant Store Manager plays a pivotal role in supporting the ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Mcdonough, GA

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Atlanta, GA

$17/hr

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

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Car Rental Assistant information

See Decatur, GA salary details

$8

$18

$28

How much do car rental assistant jobs pay per hour?

As of May 30, 2026, the average hourly pay for car rental assistant in Decatur, GA is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Car Rental Assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

How does a Car Rental Assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.

What are Car Rental Assistants?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are popular job titles related to Car Rental Assistant jobs in Decatur, GA? For Car Rental Assistant jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Car Rental Assistant jobs in Decatur, GA look for? The top searched job categories for Car Rental Assistant jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Car Rental Assistant jobs? Cities near Decatur, GA with the most Car Rental Assistant job openings:
Car Rental Assistant jobs near you
CRM Analyst

CRM Analyst

Hertz

Atlanta, GA

$65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

116th of 139 rated vehicle equipment hire

Job description

A Day in the Life:

As a CRM Analyst at Hertz, you will help support the implementation and execution of campaigns in Salesforce Marketing Cloud across the Hertz, Dollar, and Thrifty brands. You'll work hands-on with data, automations, and customer journeys while learning best practices for scalable, data-driven marketing.

In this role, you'll partner closely with marketing, analytics, and technology teams to support campaign delivery, testing, and optimization. You'll operate in an Agile environment and contribute to high-quality CRM solutions through strong documentation, QA, and continuous improvement.

This is an ideal role for someone early in their CRM or marketing technology career who is eager to grow technical skills and business impact.

What You'll Do:

  • Support day-to-day use of Salesforce Marketing Cloud across Hertz, Dollar, and Thrifty global brands, including campaign setup, optimization, and maintenance 

  • Assist in sending email, SMS, and push notifications using tools such as Salesforce Marketing Cloud, Knak, Movable Ink, and Adobe Journey Optimizer 

  • Help build and maintain data extensions, automations, and customer journeys under the guidance of senior team members 

  • Collaborate with marketing, analytics, and technology partners to translate business requirements into CRM solutions 

  • Support Salesforce configurations, integrations, and campaign testing activities, including A/B tests and control/holdout groups 

  • Maintain clear and up-to-date CRM documentation, including process flows and campaign details 

  • Follow established QA processes, including pre-send validation, journey testing, and regression checks 

  • Monitor campaign health and deliverability metrics such as bounces and basic spam indicators 

  • Troubleshoot data, automation, and campaign issues and escalate more complex problems when needed

What We're Looking For: 

  • Bachelor's degree in business, Information Technology, Marketing, or related field required.

  • 1+ years of experience working with Salesforce, Marketing Cloud, or similar marketing automation platforms in an analytical, technical, or operational role 

  • Proficient in Salesforce Marketing Cloud, automations, customer journeys, and A/B testing, including holdout groups.
  • Ability to collaborate with internal and external stakeholders across multiple functions and locations.
  • Strong analytical and problem-solving skills with a focus on results.
  • Excellent verbal and written communication skills.
  • Ability to work in an Agile environment and adapt to changing priorities.
  • Ability to influence decisions and drive process improvements.
  • Proficiency in SQL, HTML, and CSS.
  • Experience in the car rental or travel industry is a plus.

What You'll Get:

  • This salary starts at $65K commensurate of experience. 
  • Up to 40% off any standard Hertz Rental 
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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