Airport car rental jobs include positions such as car rental agent, shuttle driver, rental car return crew, and operations manager. Car rental agents may be customer service representatives who take reservations over the phone, or who assist customers at the rental car facility when they arrive to pick up or return their rental vehicle. Shuttle drivers transport passengers to their destination after they have returned their rental car; travelers may need to get to the airport terminal, while local renters may need a ride back to work or home. Rental car return crews clean and vacuum cars to prepare the vehicles for the next customer. Operations managers oversee the rental car facility, ensuring cars are ready for customers, and may also be called in to handle client complaints.