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Airport Car Rental Jobs (NOW HIRING)

Budget Rent a Car

Airport Car Rental Agent

Provo, UT · On-site

$18/hr

... Airport location. As a rental counter sales agent you are responsible for providing excellent ... Greet customers warmly, answer questions, and assist with the car rental process from start to ...

Budget Rent a Car

Airport Car Rental Agent

Provo, UT · On-site

$15 - $18/hr

We are currently hiring a Rental Agent for our local busy Provo Airport location. As a rental ... Promote upgrades to a more premium car. Advising customers on protection product services and ...

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Airport Car Rental information

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How much do airport car rental jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for airport car rental in the United States is $13.13, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $14.42 per hour, depending on experience, location, and employer.

What are airport car rental agents?

Airport car rental agents are professionals who work at car rental counters located within or near airports. They assist travelers in renting vehicles, handle reservations, process rental agreements, and provide information about rental policies, insurance options, and vehicle features. Their duties also include inspecting returned vehicles for damage, managing payments, and resolving customer concerns. Airport car rental agents play a key role in ensuring a smooth and efficient rental experience for travelers arriving or departing from the airport.

What are some typical challenges faced by airport car rental agents, and how can they be managed effectively?

Airport car rental agents often work in a fast-paced environment, especially during peak travel seasons, which can lead to managing long lines and handling multiple customer requests simultaneously. Common challenges include resolving booking issues, managing vehicle availability, and dealing with delayed or stressed travelers. Effective communication skills, adaptability, and a strong customer service mindset are key to managing these situations successfully. Many companies provide training and support from experienced team members to help new agents handle challenging scenarios and learn best practices.

What is the highest paying airport job?

The highest paying airport jobs typically include airport directors, operations managers, and security managers, with salaries often exceeding $70,000 annually. These roles require extensive experience, leadership skills, and often relevant certifications or degrees, reflecting their responsibility for airport safety and efficiency.

Is it hard to get hired at an airport?

Getting hired for an airport car rental position typically involves completing an application, passing a background check, and sometimes undergoing customer service or driving tests. The hiring process can vary depending on the company and location but generally requires good communication skills and a valid driver's license.

How much do you make working at a car rental place?

Employees at airport car rental locations typically earn an hourly wage ranging from $10 to $15, with some positions offering additional benefits or commissions. Salaries can vary based on experience, location, and job responsibilities such as customer service or vehicle maintenance.

What Are Airport Car Rental Jobs?

Airport car rental jobs include positions such as car rental agent, shuttle driver, rental car return crew, and operations manager. Car rental agents may be customer service representatives who take reservations over the phone, or who assist customers at the rental car facility when they arrive to pick up or return their rental vehicle. Shuttle drivers transport passengers to their destination after they have returned their rental car; travelers may need to get to the airport terminal, while local renters may need a ride back to work or home. Rental car return crews clean and vacuum cars to prepare the vehicles for the next customer. Operations managers oversee the rental car facility, ensuring cars are ready for customers, and may also be called in to handle client complaints.

What are the key skills and qualifications needed to thrive as an Airport Car Rental Agent, and why are they important?

To thrive as an Airport Car Rental Agent, you need strong customer service skills, attention to detail, and preferably a high school diploma or equivalent. Familiarity with reservation software, point-of-sale systems, and basic vehicle inspection protocols is typically required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure help agents excel in fast-paced environments. These skills and qualities are essential for ensuring customer satisfaction, efficient operations, and the smooth handling of rental transactions.

What is the difference between Airport Car Rental vs Car Rental Agent?

AspectAirport Car RentalCar Rental Agent
CredentialsDriver's license, possibly age restrictionsDriver's license, customer service skills
Work EnvironmentRental counters at airports, fleet managementRental locations, customer service desks
Employer & IndustryCar rental companies, travel industryCar rental companies, travel agencies
Search & Comparison IntentFinding rental options at airportsAssisting customers with rentals and inquiries

Airport Car Rental involves managing vehicle rentals specifically at airport locations, focusing on fleet management and customer transactions. Car Rental Agents assist customers at rental counters, providing service and processing rentals. While both roles require similar credentials, their work environments and primary functions differ, with Airport Car Rental being more operational and fleet-focused, and Car Rental Agents emphasizing customer service.

How much do airport staff get paid?

Airport car rental staff typically earn an hourly wage ranging from $10 to $15, with some positions offering higher pay based on experience and location. Salaries can increase with additional responsibilities such as customer service or supervisory roles, and employees often work flexible shifts including nights and weekends.
More about Airport Car Rental jobs
What cities are hiring for Airport Car Rental jobs? Cities with the most Airport Car Rental job openings:
What states have the most Airport Car Rental jobs? States with the most job openings for Airport Car Rental jobs include:
What job categories do people searching Airport Car Rental jobs look for? The top searched job categories for Airport Car Rental jobs are:
Airport Car Rental jobs near you
Infographic showing various Airport Car Rental job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 4% Part Time, and 11% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $27,310 per year, or $13.1 per hour.
Airport Car Rental Agent

Airport Car Rental Agent

Budget Rent A Car of Utah

Provo, UT • On-site

$15 - $18/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Description

We are currently hiring a Rental Agent for our local busy Provo Airport location. 

As a rental counter sales agent you are responsible for providing excellent customer service and sales to travelers by assisting them with renting vehicles as well as preparing cars for their next rental.  

This role involves working in a fast-paced environment where attention to detail, problem-solving, and strong communication skills are essential.


What We Offer:

  • Competitive base salary with performance-based incentives 
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with company match
  • Career Growth Opportunities
  • A high-energy, team-oriented environment 
  • Build your skillset.

Key Responsibilities:

  • Customer Service: Greet customers warmly, answer questions, and assist with the car rental process from start to finish.
  • Sales: Promote upgrades to a more premium car. Advising customers on protection product services and additional services to enhance the customer experience.
  • Contracts: Prepare rental contracts, verify customer information, and ensure compliance with company policies and legal requirements.
  • Problem Solving: Address and resolve customer inquiries, complaints, or issues efficiently and professionally.
  • Vehicle Inspection: Conduct vehicle inspections before and after rentals, documenting any existing damage and ensuring vehicles are clean and ready for next customer.
  • Vehicle Knowledge: Provide customers with information on vehicle options, features, and pricing. 
  • Upkeep: Maintain the cleanliness and organization of the rental counter and surrounding area.
  • Reporting: Keep accurate records of transactions, inventory, and customer interactions. 

Family owned and operated for over 45 years we are the largest car rental franchise in the United States. Hands down we have the best and most confident team in the industry. We are a global brand combined with entrepreneurial benefits. We don't believe in many levels of hierarchy. From our corporate office to every location, each employee is essential to our operation. People are our greatest asset.


Requirements

  • High school diploma or equivalent required
  • Previous experience in sales, customer service, retail, hospitality, or within the car rental industry is ideal
  • Must work weekends
  • Ability to work independently with minimal supervision
  • Excellent communication and interpersonal skills
  • Ability to handle stressful situations calmly and efficiently
  • Valid driver's license with good clean driving record (no more than 2 incidents/accidents in last 3 years). If under 21 must have clean driving record.
  • Must be 18 years of age and legally authorized to work in the United States
  • Hiring is contingent on passing a complete background check and drug screen

Apply