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Car Rental Assistant Jobs in New York (NOW HIRING)

UVeye

Director of Accounts

Teaneck, NJ · On-site +1

$120K - $170K/yr

The car rental account manager constantly work to brainstorm new ways to maintain a strong ... * Assist customers with maximizing the value that they receive from the products and the ...

Enterprise Holdings

Return Agent - JFK Airport

NY · On-site

$19.19/hr

The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process.

Caresoft Inc.

Admin Assistant

New York, NY · On-site

$45/hr

Admin Assistant Location: NYC 10001 Duration: 12 Months FTE The candidate will provide ... car rental reservations, car service arrangements and driving directions as needed. Meet/greet ...

Drivo LLC

Vehicle Inspection Agent

Newark, NJ · On-site

$18 - $20/hr

... rental cars Ensure high-quality video check-out processes Record pre-existing conditions by capturing additional photos Assist customers with inquiries about car features and conditions Inform ...

Drivo LLC

Vehicle Inspection Agent

Newark, NJ · On-site

$18 - $20/hr

... rental cars Ensure high-quality video check-out processes Record pre-existing conditions by capturing additional photos Assist customers with inquiries about car features and conditions Inform ...

Hertz

Customer Service and Sales Associate

Brooklyn, NY · On-site

$16.50/hr

... * Assist customers with various post rental inquiries that involve the rental and billing process ... Stand for long periods of time. #zip About Us The Hertz Corporation operates the Hertz, Dollar Car ...

Hertz

Customer Service and Sales Associate

Brooklyn, NY · On-site

$16.50/hr

... * Assist customers with various post rental inquiries that involve the rental and billing process ... Stand for long periods of time. #zip About Us The Hertz Corporation operates the Hertz, Dollar Car ...

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Car Rental Assistant information

What is a car rental assistant?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

How does a car rental assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.

What are the key skills and qualifications needed to thrive as a car rental assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are the most commonly searched types of Car Rental jobs in New York?

The most popular types of Car Rental jobs in New York are:

What are popular job titles related to Car Rental Assistant jobs in New York?

For Car Rental Assistant jobs in New York, the most frequently searched job titles are:

What job categories do people searching Car Rental Assistant jobs in New York look for?

The top searched job categories for Car Rental Assistant jobs in New York are:

What cities in New York are hiring for Car Rental Assistant jobs?

Cities in New York with the most Car Rental Assistant job openings:

Car Rental Assistant jobs near you
Infographic showing various Car Rental Assistant job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Part-Time Customer Assistance Representative- Woodside, NY

Enterprise Holdings

Astoria, NY • On-site

$19/hr

Part-time

Re-posted 16 days ago

Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

118th of 178 rated vehicle equipment hire

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.  Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. 

This role will be located at our Woodside office.

The starting rate of pay is $19.00 / hour. Employees can earn yearly merit increases based on performance.

Responsibilities
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services 
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance 
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years of age.
  • Must have two years of college and/or customer service experience combined.
  • The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted U.S. driver's license.
  • Must be able to read, write and understand English 
  • Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Aside from religious observation, must be available to work the following schedule:

    Sunday OFF

    Monday 7:30am-6pm

    Tuesday 7:30am-6pm

    Wednesday OFF

    Thursday OFF

    Friday OFF

    Saturday 9AM-1PM
Employment Type: PART_TIME

What Enterprise Holdings employees say

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Benefits

Hours and flexibility

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