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Car Rental Assistant Jobs in Colorado (NOW HIRING)

Hertz

Customer Service Associate

Montrose, CO · On-site

$19/hr

... to rental car customers by providing helpful, courteous, and quality assistance. This includes ... Answer the phones to assist customers in a friendly, helpful and prompt manner. * Assist customers ...

Hertz

Customer Service Associate

Aspen, CO · On-site

$21/hr

... car center. What You'll Get: * Hourly Rate is $21.00 + Commission. This role provides On Target ... Prepare the Rental Agreement Folder with all required information. * Answer the phones to assist ...

Hertz

Customer Service Associate

Gypsum, CO · On-site

$21/hr

Prepare the Rental Agreement Folder with all required information. * Answer the phones to assist ... Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North ...

The Hertz Corporation

Operations Clerk

Denver, CO · On-site

$20.50/hr

... orders/invoices * Assist with special administrative projects when needed * Other duties as ... Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North ...

New

Hertz

Operations Clerk

Denver, CO · On-site

$20.50/hr

... orders/invoices * Assist with special administrative projects when needed * Other duties as ... Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North ...

Extra Space

Assistant Store Manager

Aurora, CO · On-site

$16.36 - $18.54/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Westminster, CO · On-site

$16 - $18/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Denver, CO · On-site

$18 - $18.50/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Loveland, CO · On-site

$17 - $17.70/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Broomfield, CO · On-site

$18.50/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Aurora, CO · On-site

$16.36 - $18.54/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Denver, CO · On-site

$16.36 - $18.54/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Parker, CO · On-site

$16.36 - $18.54/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Parker, CO · On-site

$16.36 - $18.54/hr

The Assistant Managers are accountable for building customer relationships through in-person and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

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All JobsCar Rental JobsCar Rental Assistant JobsCar Rental Assistant Jobs in Colorado

Car Rental Assistant information

What is a car rental assistant?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

How does a car rental assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.

What are the key skills and qualifications needed to thrive as a car rental assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are the most commonly searched types of Car Rental jobs in Colorado?

The most popular types of Car Rental jobs in Colorado are:

What are popular job titles related to Car Rental Assistant jobs in Colorado?

For Car Rental Assistant jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Car Rental Assistant jobs in Colorado look for?

The top searched job categories for Car Rental Assistant jobs in Colorado are:

What cities in Colorado are hiring for Car Rental Assistant jobs?

Cities in Colorado with the most Car Rental Assistant job openings:

Car Rental Assistant jobs near you
Infographic showing various Car Rental Assistant job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Agent Part Time - Durango Airport

Enterprise Holdings

Durango, CO • On-site

$18/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Greet customers, answer questions, and provide assistance based on customer needs and requests.

  • Assist with rental and return vehicle processes, including verifying agreements and preparing documents.

  • Ensure a smooth and efficient rental experience by reviewing charges, maintaining the rental area, and providing local area information.

Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

118th of 178 rated vehicle equipment hire

Job description

Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
This pay for this position starts at $18 / hour. This position also has the ability to earn a monthly performance based bonus on sales and service.
This position is located at the Durango, CO. Airport (1000 Airport Rd, Durango, CO 81303)
We offer:
  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Part Time Schedule: (Three days a week)
  • Friday, Saturday, and Sunday: 10:00 AM - 6:00 PM

Responsibilities
We are hiring now for immediate openings. Responsibilities include:
  • Greets and answers customer questions and provides assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.
  • Identifies and attends to the customer by name, verifies rental agreement and reservation
  • Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes
  • Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty
  • Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction
  • Provides all customers with undivided attention while assisting them
  • Prepares all rental and return documents accurately and completely
  • Offers all customers assistance with directions, maps, local area information and appropriate service information
  • Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges
  • Ensures that the return date and time on the rental agreement is accurate
  • Reviews all charges at the time of vehicle return
  • Prepares the Rental Agreement Folder with all required information
  • Answers the telephone in a friendly, helpful and prompt manner
  • Maintains the appearance of the rental counters and customer areas to present a neat and orderly image
  • Ensures that the counter is stocked with appropriate supplies to provide smooth and effective counter service, and maintains work area in a safe and clean condition
  • Assists customers within the queue to minimize any wait time and provide the most efficient service possible
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans
Qualifications
  • Must be at least 18 years old
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • High School Diploma or G.E.D. required
  • Minimum of 6 months customer service or sales experience in a fast paced environment
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years (Total points on driving record cannot exceed 8 points)
  • No drug or alcohol related conviction on driving record in the past 3 years
  • Must live within a reasonable commute from the Durango, CO. Airport (all surrounding cities included)

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