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Car Rental Assistant Jobs in Colorado (NOW HIRING)

Enterprise Holdings

Driver - Henderson

Henderson, CO · On-site

$15.16/hr

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet ... May be asked to assist customers with directions, car options, luggage loading and unloading and ...

Enterprise Holdings

Driver - Thornton

Boulder, CO · On-site

$15.16/hr

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet ... May be asked to assist customers with directions, car options, luggage loading and unloading and ...

Enterprise Holdings

Driver - Henderson

Henderson, CO · On-site

$15.16/hr

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet ... May be asked to assist customers with directions, car options, luggage loading and unloading and ...

Enterprise Holdings

Driver - Henderson

Henderson, CO · On-site

$15.16/hr

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet ... May be asked to assist customers with directions, car options, luggage loading and unloading and ...

Enterprise Holdings

Driver - Thornton

Boulder, CO · On-site

$15.16/hr

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet ... May be asked to assist customers with directions, car options, luggage loading and unloading and ...

Enterprise Holdings

Driver - Thornton

Boulder, CO · On-site

$15.16/hr

Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet ... May be asked to assist customers with directions, car options, luggage loading and unloading and ...

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All JobsCar Rental JobsCar Rental Assistant JobsCar Rental Assistant Jobs in Colorado

Car Rental Assistant information

What is a car rental assistant?

Car Rental Assistants are professionals who help customers rent vehicles from a car rental agency. Their duties typically include processing rental agreements, inspecting vehicles for damage, answering customer questions, and handling payments. They also provide information about rental policies, insurance options, and vehicle features to ensure a smooth rental experience. Car Rental Assistants play a key role in delivering customer service and maintaining the efficiency of rental operations.

How does a car rental assistant typically interact with customers and handle challenging situations?

As a Car Rental Assistant, you'll regularly interact with customers both in person and over the phone, assisting them with reservations, vehicle pick-ups, and returns. Handling challenging situations, such as last-minute changes, vehicle availability issues, or customer complaints, is a common part of the job. Effective communication, patience, and problem-solving skills are crucial, as you'll need to resolve conflicts professionally while ensuring customer satisfaction. You'll often collaborate with other team members to coordinate vehicle logistics and maintain smooth operations.

What are the key skills and qualifications needed to thrive as a car rental assistant, and why are they important?

To thrive as a Car Rental Assistant, you typically need customer service skills, basic administrative abilities, and a high school diploma or equivalent. Familiarity with rental management software, point-of-sale systems, and a valid driver's license are commonly required. Strong communication, problem-solving, and organizational skills help you deliver a positive customer experience and handle multiple tasks efficiently. These abilities are important to ensure customer satisfaction, smooth rental operations, and compliance with company policies.

What is the difference between Car Rental Assistant vs Car Rental Agent?

AspectCar Rental AssistantCar Rental Agent
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, customer service skills
Work EnvironmentRental offices, customer service countersRental offices, customer service counters
Employer & Industry UsageRental companies, travel agenciesRental companies, travel agencies
Common Search & ComparisonCustomer support, rental process assistanceRental transactions, vehicle check-in/out

While both roles involve assisting customers with vehicle rentals, a Car Rental Assistant primarily supports the rental process and customer inquiries, whereas a Car Rental Agent handles rental transactions and vehicle check-in/out. The roles often overlap in skills and work environment, but the Car Rental Agent typically has more direct involvement in the rental transaction process.

What are the most commonly searched types of Car Rental jobs in Colorado?

The most popular types of Car Rental jobs in Colorado are:

What are popular job titles related to Car Rental Assistant jobs in Colorado?

For Car Rental Assistant jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Car Rental Assistant jobs in Colorado look for?

The top searched job categories for Car Rental Assistant jobs in Colorado are:

What cities in Colorado are hiring for Car Rental Assistant jobs?

Cities in Colorado with the most Car Rental Assistant job openings:

Car Rental Assistant jobs near you
Infographic showing various Car Rental Assistant job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Full Time Return Agent - Colorado Springs Airport

Enterprise Holdings

Colorado Springs, CO • On-site

$19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

118th of 178 rated vehicle equipment hire

Job description

Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Assist all customers with the rental return process. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
This position is located at the Colorado Springs Airport - 7770 MILTON E. PROBY PARKWAY COLORADO SPRINGS, CO 80916
This is a full time position with a starting rate of pay $19.50/ hour based on a 40 hour work week
Schedule A:
Sunday 11:00am - 8:00pm
Monday OFF
Tuesday OFF
Wednesday 11:00am - 8:00pm
Thursday 11:00am - 8:00pm
Friday 11:00am - 8:00pm
Saturday 11:00am - 8:00pm
We offer:
  • Paid time off
  • Employee rental car discounts
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance

Responsibilities
We are hiring now for immediate openings. Responsibilities include:
  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot
  • Remind customer to check for personal belongings
  • Identify any items found in the vehicle with a unit number, date, time and turn into lost and found
  • Advise and review rental charges; and provide an accurate receipt to the customer
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal
  • Thank customers using the prescribed dialogue
  • Inquire about service, satisfaction and document dissatisfaction
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report
  • Use of proper statement to determine if vehicle is being returned with full tank of gas
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location
  • Keep lot organized for ease of access and traffic flow
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans
Qualifications
  • Must be at least 18 years old
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • High school diploma or GED equivalent required
  • Must have at least 1 year prior customer service retail or administrative support experience

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