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Car Rental Assistant Manager Jobs in Washington (NOW HIRING)

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Car Rental Assistant Manager information

What are the responsibilities of a car rental assistant manager?

A Car Rental Assistant Manager is responsible for overseeing the daily operations of a car rental branch, ensuring customer satisfaction, managing staff schedules, handling customer complaints, and maintaining the rental fleet. They support the branch manager in achieving sales targets and may also assist with inventory management, training new employees, and handling administrative tasks. The role requires strong leadership, organizational, and customer service skills to ensure smooth business operations and a positive rental experience for clients.

What are the key skills and qualifications needed to thrive as a car rental assistant manager?

To thrive as a Car Rental Assistant Manager, you need strong customer service skills, sales experience, and a background in business or hospitality, often supported by an associate degree or relevant work experience. Familiarity with rental management software, reservation systems, and basic accounting tools is typically required. Excellent communication, leadership, and problem-solving abilities help you manage teams and resolve customer issues efficiently. These skills ensure smooth operations, high customer satisfaction, and the achievement of business targets in a competitive environment.

What are some common challenges faced by a car rental assistant manager, and how can they be addressed?

Car Rental Assistant Managers often face challenges such as managing a fast-paced environment, handling customer complaints, and balancing fleet availability with demand. To address these, strong organizational skills and effective communication are crucial. Staying proactive with vehicle maintenance scheduling, fostering a positive team culture, and using customer feedback to improve service can help ensure smooth operations. Collaborating closely with team members and maintaining flexibility during peak periods will also contribute to success in this role.

What is the difference between Car Rental Assistant Manager vs Car Rental Supervisor?

AspectCar Rental Assistant ManagerCar Rental Supervisor
CredentialsCustomer service experience, some managerial trainingCustomer service experience, often supervisory training
Work EnvironmentOversees daily operations, manages staff, handles customer issuesSupervises staff, ensures service quality, supports daily operations
Industry UsageCommonly used in rental agencies, dealershipsOften used interchangeably, but more focused on team oversight

The Car Rental Assistant Manager and Car Rental Supervisor roles share similar credentials and work environments, focusing on customer service and team oversight. The Assistant Manager typically has broader responsibilities, including operational management, while the Supervisor concentrates on supervising staff and maintaining service standards. Both roles are essential in rental agencies for smooth daily operations.

What cities in Washington are hiring for Car Rental Assistant Manager jobs?

Cities in Washington with the most Car Rental Assistant Manager job openings:

Automotive Detailer - Car Washer - Shirlington

Arlington, VA

Enterprise Holdings
Travel Arrangement Services • 10K+ employees
Learn more about Enterprise Holdingsexternal

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

Job description

Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer.  This position pays $18 / hour (employees can earn yearly merit increases based on performance) and is located at 2778 S Arlington Mill Drive  Arlington, VA 22206.

We offer a robust Total RewardsPackage including, but not limited to: 

  • Paid Time Off, starting with 5 days upon hire and receiving a total of 12 days your first year, plus 6 holidays.
  • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
  • Employee discounts on car rentals, car purchases, and much more!
  • 401(k) retirement plan with company match and profit sharing
  • Consistent schedule - full time, 40 hours per week 
  • Training and development

The schedule available is:

  • Sunday 8:00 am - 12:00 pm
  • Monday 10:00 am - 6:00 pm
  • Tuesday 10:00 am - 6:00 pm
  • Wednesday 10:00 am - 6:00 pm
  • Friday 10:00 am - 6:00 pm
  • Saturday 8:00 am - 2:00 pm

We are dedicated to upholding the highest cleanliness standards in the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of everyone.

You will be responsible for washing, cleaning, sanitizing, inspecting, and preparing a variety of vehicles, including cars, trucks, and vans, ensuring they meet our high cleanliness and safety standards for customer rentals.

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.  

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. 


We are hiring now for immediate openings.  Responsibilities include:

  • Clean, sanitize, vacuum, and prepare vehicle interior according to industry-standard protocols
  • Wash, clean and dry the vehicle's exterior - this might include cars of different sizes, as well as vans and trucks.
  • Check fuel level and warning lights: inspect windshield for damage; factory reset/restore vehicle setting to clear prior customer data; check for customer items and place anything of value in Lost & Found; verify that registration is present, current and matches the license plate.
  • Check fluid levels and add as needed; check tire condition, pressure and tread depth; inspect vehicle exterior for damage
  • Fuel and stage vehicle
  • Inspect vehicle for any safety concerns; report any warning lights and/or vehicle/windshield/tire damage; pull vehicle out of the prep processing as necessary
  • Maintains a clean and orderly work area and report any unsafe or hazardous conditions
  • Operate tools such as carpet shampoo machines or air purifiers to eliminate stains, pet hair, and odors
  • Assists customers when needed. May transport customers to and from the branches
  • Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations
  • Site appearance responsibilities to include: desktops, countertops, phones, floors, trash, bathrooms, vacuuming, sweeping the lot and any other miscellaneous tasks related to the daily cleanliness of the branch location
Additional Responsibilities
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans


  • Must be at least 18 years old
  • Must have a valid driver's license 
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI or DWI on driving record in the last 3 years) employment reference, education and social security.
  • Under 25 minute commute (in rush hour traffic) from the location posted preferred

  • Must have at least six (6) consecutive months of prior work/organizational experience

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

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