1

Car Receptionist Jobs in Washington (NOW HIRING)

Receptionist

Fort Washington, MD · On-site

$15.75 - $20.75/hr

We are looking for a dedicated office receptionist to act as the liaison between our company and ... Car enthusiast is a plus. Positive attitude is a must with staff and customers alike. Must pass ...

Performing minor vehicle maintenance such as car washing, tire pressure checks, and fluid top-ups ... This is intended to convey information essential to understanding the scope of the Receptionist ...

Car Receptionist information

What are the key skills and qualifications needed to thrive as a Car Receptionist, and why are they important?

To thrive as a Car Receptionist, you need strong customer service skills, organizational abilities, and typically a high school diploma or equivalent. Familiarity with dealership management systems, scheduling software, and basic office equipment is often required. Exceptional communication, professionalism, and multitasking abilities help you stand out in this role. These skills ensure a smooth workflow, positive client experiences, and efficient coordination within the dealership environment.

How does a Car Receptionist typically interact with service technicians and sales staff during a busy workday?

A Car Receptionist serves as a crucial communication bridge between customers, service technicians, and sales staff. During busy periods, they coordinate vehicle drop-offs and pick-ups, relay customer concerns or requests to technicians, and keep the service schedule running smoothly. They also work closely with sales teams to direct prospective buyers and ensure the front desk remains organized. This collaboration requires strong multitasking skills and the ability to prioritize customer needs while supporting internal teams.

What are car receptionists?

Car receptionists are the first point of contact for customers at automotive dealerships or repair shops. They greet visitors, answer phone calls, schedule appointments, and provide information about services offered. Their role is essential in ensuring a smooth customer experience and effective communication between clients and service staff. Car receptionists may also handle administrative tasks such as maintaining records, processing payments, and assisting with paperwork.

What is the difference between Car Receptionist vs Service Advisor?

AspectCar ReceptionistService Advisor
CredentialsNone specific, customer service skills preferredOften requires automotive knowledge or certification
Work EnvironmentFront desk, customer check-in areaService department, interacting with technicians and customers
Employer & Industry UsageAuto dealerships, repair shopsAuto dealerships, service centers
Search & Comparison IntentCustomer check-in, reception dutiesService process, vehicle repair discussions

The main difference is that a Car Receptionist primarily handles customer check-ins and front desk duties, while a Service Advisor actively discusses vehicle repairs and estimates with customers. Both roles are essential in automotive service settings but focus on different aspects of customer service and technical interaction.

What cities in Washington are hiring for Car Receptionist jobs? Cities in Washington with the most Car Receptionist job openings:

Receptionist

german auto performance

Fort Washington, MD

$15 - $16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


Job description

1 YEAR OF EXPERIENCE IS A MUST!
We are looking for a dedicated office receptionist to act as the liaison between our company and our customers. The responsibilities include ensuring the customer's needs are filled, coordinating transactions between the company and the customer, calling dealerships and car part companies, entering customers in the system for appointments, taking payments, keeping in contact with customers, performing other tasks as assigned. Must be able to multitask, this is a VERY high paced environment, at times you will be in and out of the office; in the shop in the lot, filing paperwork. Must be familiar with word documents, network sharing and more. Must complete training. Attention to detail and great communication is a MUST! This is an auto repair shop and candidate must have basic knowledge about cars. Car enthusiast is a plus. Positive attitude is a must with staff and customers alike.
Must pass drug-test and background check.
  • Health insurance
  • Dental insurance
  • IRA
  • Vision insurance
  • Life insurance
  • Retirement plan
  • Employee discount
  • Paid Vacation
  • Paid holidays
Waiting period applies.
  • Monday to Friday
Benefits
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Retirement plan
  • Employee discount
  • Bonus pay
  • Tips