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Car Key Express Jobs in Virginia (NOW HIRING)

Pep Boys

Automotive Customer Service Advisor

Richmond, VA · On-site

$13.20 - $19.80/hr

... car run at peak efficiency; adheres to Company Customer Care standards to meet customer ... Conduct and participate in routine express automotive services, including tire mounting, balancing ...

Pep Boys

Automotive Customer Service Advisor

Hampton, VA · On-site

$12.77 - $18/hr

... car run at peak efficiency; adheres to Company Customer Care standards to meet customer ... Conduct and participate in routine express automotive services, including tire mounting, balancing ...

Pep Boys

Automotive Customer Service Advisor

Norfolk, VA · On-site

$12.77 - $18/hr

... car run at peak efficiency; adheres to Company Customer Care standards to meet customer ... Conduct and participate in routine express automotive services, including tire mounting, balancing ...

ServiceMaster Restore

Sales Representative

Yorktown, VA · On-site

$35K - $45K/yr

Company car * Dental insurance * Health insurance * Paid time off Position Overview Manages ... Create, manage, and maintain key relationships with insurance agents, adjusters' other key ...

Chubb

Sr. Claim Center Representative

Chesapeake, VA · On-site

Key Responsibilities: * Handle Inbound Calls: Provide exceptional engagement, support, and advocacy ... Offer services related to towing, rental car arrangements, temporary housing, coverage verification ...

Chubb

Sr. Claim Center Representative

Chesapeake, VA · On-site

Key Responsibilities: * Handle Inbound Calls: Provide exceptional engagement, support, and advocacy ... Offer services related to towing, rental car arrangements, temporary housing, coverage verification ...

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Car Key Express information

See Virginia salary details

$7

$20

$49

How much do car key express jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for car key express in Virginia is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $21.04 per hour, depending on experience, location, and employer.

What is a Car Key Express job?

A Car Key Express job typically involves providing mobile or in-store key replacement and programming services for vehicles. Employees may work as key technicians, assisting customers with lost, broken, or spare keys while using specialized equipment to cut and program new keys. The job often requires travel to different locations, customer interaction, and technical skills. Some roles may also include sales, inventory management, or customer service responsibilities.

What are the key skills and qualifications needed to thrive in the Car Key Express position, and why are they important?

To thrive as a Car Key Express technician, strong mechanical aptitude, problem-solving skills, and experience with automotive locksmithing are essential, often supported by relevant certifications or training in key duplication and programming. Familiarity with key cutting machines, transponder programming devices, and diagnostic scanning tools is typically required. Excellent customer service, attention to detail, and effective communication skills help professionals stand out in this role. These skills are crucial for providing efficient, accurate key solutions and building trust with clients who rely on prompt and secure service.

What does a typical workday look like for a Car Key Express technician?

A typical day for a Car Key Express technician involves responding to customer service calls, diagnosing key or lock-related issues, and performing on-site key cutting and programming using specialized equipment. Technicians frequently travel between job sites, which can include homes, businesses, or roadside locations, and may need to prioritize urgent requests or emergency lockouts. Collaboration with other team members and dispatch coordinators is common to ensure efficient scheduling and customer support. This role requires adaptability and excellent time management skills, as the daily workload and environments can vary widely.

What are the most commonly searched types of Car Key Express jobs in Virginia? The most popular types of Car Key Express jobs in Virginia are:
What are popular job titles related to Car Key Express jobs in Virginia? For Car Key Express jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Car Key Express jobs in Virginia look for? The top searched job categories for Car Key Express jobs in Virginia are:
What cities in Virginia are hiring for Car Key Express jobs? Cities in Virginia with the most Car Key Express job openings:
Car Key Express jobs near you
Infographic showing various Car Key Express job openings in Virginia as of June 2026, with employment types broken down into 1% Internship, 1% As Needed, 41% Full Time, 52% Part Time, and 5% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,603 per year, or $20 per hour.
Automotive Customer Service Advisor

Automotive Customer Service Advisor

Pep Boys

Newport News, VA • On-site

$12.77 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Pep Boys rating

5.6

Company rating: 5.6 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

271st of 335 rated vehicle maintenance

Job description

Position Summary
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register.
Duties & Responsibilities
  • First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations.
  • Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge.
  • Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering.
  • Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
  • Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection.
  • Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives.
  • Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
  • Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately.
  • In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
  • Maintain an organized and neat shop.
  • Adhere to all company policies, procedures, safety and environmental rules.
  • Other duties as assigned.

Knowledge, Skills, and Abilities
  • High school diploma or equivalent required.
  • Valid Driver's License.
  • One year of related experience in the automotive service environment.
  • One year of sales experience preferred.
  • Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts.
  • Strong verbal communication skills.
  • Strong customer service skills.
  • Ability to work Days, Nights, Weekends, Holidays.

Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Physical Demands
  • Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
  • Climb up and down ladders to retrieve and stock merchandise.
  • Communicate effectively in person, by telephone, or by using telecommunications equipment.
  • Enters and locates information on computer.
  • Presents information to small and large groups.
  • Visually verifies information, often in small print.
  • Safely operates a motor vehicle.

Benefits
  • Medical, dental, and vision benefits
  • Life insurance
  • Short Term Disability
  • Supplemental benefits
  • 401(k) with company match
  • PTO and holiday pay
  • On-demand pay partner (DailyPay)
  • Reduced benefits available for part-time team members

Pay Range
  • $12.77 to $18.00 per hour based on experience
  • Sales commission
  • Flat Rate on labor hours produced

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

What Pep Boys employees say

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About Pep Boys

Sourced by ZipRecruiter

Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com.

Industry

Automotive repair and maintenance

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US

Year founded

1921

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