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Capital Telecom Services Jobs (NOW HIRING)

Lumenci

Senior Consultant - Telecom

Austin, TX · Remote

$115K - $155K/yr

... services, healthcare, and education companies. Since 1987, VSS has managed eight private capital ... Telecom Industry Experience: * Demonstrate deep expertise in telecom network architectures ...

Avacend Inc

Telecom NOC Technician

Frisco, TX · On-site

Support capital program deployments through real-time alarm monitoring, initial triage, and break ... Work closely with deployment teams (e.g., NCI/ATAC) to escalate and resolve service-impacting ...

Capital Health

IT Field Analyst I

Rockford, IL

... hospital-based services, to patients throughout the region. Capital Health recognizes that ... Familiarity with telecom support including VoIP phone setup, troubleshooting call quality, and ...

Excess Telecom

Controller

Los Angeles, CA · On-site +1

$150K - $175K/yr

Controller Excess Telecom, A Budget-Friendly Telecommunications Service Provider.    About ... working capital efficiency. * Oversee inventory accounting, purchase order tracking, and vendor ...

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Capital Telecom Services information

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$48

$72

How much do capital telecom services jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for capital telecom services in the United States is $48.41, according to ZipRecruiter salary data. Most workers in this role earn between $38.22 and $58.89 per hour, depending on experience, location, and employer.

What are some of the common challenges faced by professionals working in Capital Telecom Services, and how can they be addressed?

Professionals in Capital Telecom Services often encounter challenges such as managing large-scale infrastructure projects, adhering to strict industry regulations, and coordinating with multiple stakeholders including vendors, engineers, and regulatory bodies. Effective communication and strong project management skills are essential to address these challenges. Staying up to date with industry standards and technological advancements can also help professionals navigate complex problems and deliver successful outcomes for clients.

What are the key skills and qualifications needed to thrive in Capital Telecom Services, and why are they important?

To thrive in Capital Telecom Services, you need a solid understanding of telecommunications systems, network infrastructure, and industry regulations, often supported by a degree in telecommunications, IT, or engineering. Familiarity with technical tools like network analyzers, fiber optic testing equipment, and certifications such as CCNA or CompTIA Network+ is highly valuable. Strong problem-solving, communication, and project management skills help you collaborate with teams and clients effectively. These skills are crucial for ensuring reliable service delivery, efficient troubleshooting, and maintaining high customer satisfaction in a dynamic industry.

What are Capital Telecom Services?

Capital Telecom Services refers to companies or divisions that provide telecommunications infrastructure and related solutions, often focused on urban or capital regions. These services typically include the installation, maintenance, and upgrading of telecom networks such as fiber optics, wireless towers, and broadband systems. Their main clients are usually telecom operators, government agencies, and large enterprises requiring robust connectivity. Capital Telecom Services play a crucial role in enabling communication, internet access, and digital transformation in major metropolitan areas.
Infographic showing various Capital Telecom Services job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $100,702 per year, or $48.4 per hour.

Voice Network and Contact Center Manager

Aquaamerica

Pittsburgh, PA

Full-time

Posted 14 days ago

Job description

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.


Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.


We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.


Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

We are seeking a Manager, Telecom to lead and advance our enterprise telecommunications environment. This role is responsible for the planning, design, implementation, and ongoing support of our voice, data, transport, AV, and contact center technologies. The Manager, Telecom will lead a team of engineers and analysts, manage vendor relationships, and ensure reliable, secure, and costeffective telecom services that support business operations and customer needs.

Key Responsibilities
  • Lead and manage a team of Telecom Engineers, Analysts, contractors, and vendors.
  • Oversee daily operations, incident management, and delivery of new telecom services.
  • Design, engineer, and implement solutions for contact centers, voice networks, transport networks, and AV systems.
  • Own lifecycle management of voice systems, call center platforms, transport circuits, fiber services, and mobile devices.
  • Manage specifications, installation, asset tracking, billing, and maintenance of telecom services.
  • Develop and maintain disaster recovery and business continuity plans for voice and data networks.
  • Ensure high availability, quality, and performance standards across all telecom services.
  • Manage operations & maintenance (O&M) and capital budgets for telecom.
  • Track industry trends and apply best practices to improve service delivery.
  • Hire, coach, and develop staff while fostering a highperformance, engaged team culture.
  • Partner with internal stakeholders and external vendors to support evolving business needs.
Required Qualifications
  • Bachelor's degree in Electrical Engineering or a related field
  • 10+ years of experience in voice, data, and transport networks.
  • 5+ years of people leadership or management experience preferred.
  • Expert knowledge of:
    • Voice and data networks
    • Contact center technologies (ACD, PBX, reporting, workforce management)
    • Transport systems (fiber, SONET, microwave, leased circuits)
  • Strong communication, leadership, and problemsolving skills.
  • Proven experience with budgeting, cost analysis, and vendor/contract management.
  • Ability to manage multiple priorities in a fastpaced environment.
  • Valid driver's license and ability to travel to company work sites as needed.
Why Join Us?

This is an opportunity to lead a critical technology function that directly supports both internal teams and customerfacing operations. You'll have the chance to influence strategy, modernize telecom platforms, and develop a highimpact technical team.

Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

  • Family members cannot result in a supervisor/subordinate reporting relationship
  • Family members cannot work in the same department.

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