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Capital One Remote Customer Service Jobs in Rutherford, NJ

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... * 1+ years of experience in a customer service, support, or client-facing role * Strong ...

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... * 1+ years of experience in a customer service, support, or client-facing role * Strong ...

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... * 1+ years of experience in a customer service, support, or client-facing role * Strong ...

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Showing results 1-20

Capital One Remote Customer Service information

See Rutherford, NJ salary details

$10

$19

$27

How much do capital one remote customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for capital one remote customer service in Rutherford, NJ is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

How do I apply for a remote job at Capital One?

To apply for a remote customer service position at Capital One, visit the company's careers website and search for remote customer service roles. Submit an online application, ensuring your resume highlights relevant communication and problem-solving skills, and complete any required assessments or interviews as part of the process.

What is the difference between Capital One Remote Customer Service vs Capital One Remote Banking Associate?

AspectCapital One Remote Customer ServiceCapital One Remote Banking Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; banking or financial experience preferred
Work EnvironmentRemote, customer support calls and chatsRemote, handling banking transactions and customer inquiries
Employer & Industry UsageBoth roles are employed by Capital One in the banking and financial services industry

While both roles are remote positions within Capital One, the Customer Service role focuses on assisting customers with general inquiries and support, whereas the Banking Associate handles banking transactions and more specialized financial services. Understanding these differences can help candidates choose the position that best fits their skills and career goals.

What is the easiest WFH job to get hired at?

Remote customer service roles, such as those at companies like Capital One, are often considered accessible entry points due to their high demand and minimal formal requirements. These positions typically require good communication skills, basic computer proficiency, and a quiet work environment, making them relatively easier to secure compared to specialized or technical roles.

Does Capital Group offer remote jobs?

Capital One offers remote customer service positions, including roles for the Capital One Remote Customer Service job. These positions typically require strong communication skills and may involve working with customer service tools and systems from home. Remote roles often have specific schedule and equipment requirements.

What are the key skills and qualifications needed to thrive as a Capital One Remote Customer Service Representative, and why are they important?

To thrive as a Capital One Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, secure phone systems, and online chat platforms is often required. Exceptional active listening, patience, and adaptability help you stand out when addressing diverse customer needs remotely. These skills and qualities ensure efficient issue resolution, customer satisfaction, and a positive brand image in a virtual environment.

Does Capital One allow for remote work?

Capital One offers remote customer service positions, including roles for the Capital One Remote Customer Service job. These positions typically require strong communication skills, computer proficiency, and the ability to work independently from home. Remote work options may vary based on the role and business needs.

How does Capital One support remote customer service associates in staying connected and collaborative with their team?

At Capital One, remote customer service associates are supported through a variety of digital tools and regular virtual meetings to foster collaboration and team cohesion. Associates typically participate in daily or weekly check-ins with supervisors, team huddles, and peer-to-peer messaging platforms to share updates and best practices. There are also ongoing training sessions and access to resources that help team members stay informed and engaged. This structure enables associates to effectively communicate, solve problems together, and maintain a strong connection to their team, even while working from home.

What are Capital One Remote Customer Service jobs?

Capital One Remote Customer Service jobs are positions where employees assist customers with their banking needs, account information, and problem resolution while working from home. These roles typically involve answering phone calls, responding to emails or chats, and providing support for various Capital One products and services. Remote customer service representatives are trained to handle customer inquiries, troubleshoot issues, and deliver a positive customer experience, all while utilizing secure technology from their home office.
What are popular job titles related to Capital One Remote Customer Service jobs in Rutherford, NJ? For Capital One Remote Customer Service jobs in Rutherford, NJ, the most frequently searched job titles are:
What job categories do people searching Capital One Remote Customer Service jobs in Rutherford, NJ look for? The top searched job categories for Capital One Remote Customer Service jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Capital One Remote Customer Service jobs? Cities near Rutherford, NJ with the most Capital One Remote Customer Service job openings:
Infographic showing various Capital One Remote Customer Service job openings in Rutherford, NJ as of June 2026, with employment types broken down into 77% Full Time, 12% Part Time, 2% Temporary, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,857 per year, or $19.2 per hour.
Sr. Distinguished Software Engineer - AML (Remote - Eligible)

Sr. Distinguished Software Engineer - AML (Remote - Eligible)

Capital One

New York, NY • On-site, Remote

$134K - $176K/yr

Full-time

Posted 25 days ago


Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 134 frontline employees who took The Breakroom Quiz

73rd of 141 rated banks


Job description

Sr. Distinguished Software Engineer - AML (Remote - Eligible)

As a Sr. Distinguished Engineer at Capital One, you will be a part of a community of technical experts working to define the future of banking in the cloud.

You will work alongside our talented team of developers, machine learning experts, product managers and people leaders. Our Distinguished Engineers are leading experts in their domains, helping devise practical and reusable solutions to complex problems. You will drive innovation at multiple levels, helping optimize business outcomes while driving towards strong technology solutions.

At Capital One, we believe diversity of thought strengthens our ability to influence, collaborate and provide the most innovative solutions across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where the ideas of others can be heard and championed. You will lead the way in creating next-generation talent for Capital One Tech, mentoring internal talent and actively recruiting to keep building our community.

Distinguished Engineers are expected to lead through technical contribution. You will operate as a trusted advisor for our key technologies, platforms and capability domains, creating clear and concise communications, code samples, blog posts and other material to share knowledge both inside and outside the organization. You will specialize in a particular subject area, but your input and impact will be sought and expected throughout the organization.

As our CEO often says, "Risk management is the business," placing our Risk Technology team at the absolute epicenter of Capital One's ability to operate and innovate. We build software that prevent risks & proactively detect issues before they impact our business, our customers, or our communities. This role will be focusing on our Anti Money Laundering mandate, where we are locked in a high-stakes technological arms race against sophisticated financial crime activities. In this role, you won't just execute a roadmap; you will be a strategist defining which modern technologies will solve problems our stakeholders haven't even imagined yet. You will have the unique mandate to look across every single line of business, tackling massive data challenges with a commitment to pure craftsmanship and a "build it right" mentality that will set the new best-in-class standard for engineering excellence.

If you are ready to provide thought leadership and build engineering excellence across Capital One's engineering teams, come join us in our mission to change banking for good.

Key responsibilities:

  • Decompose complex problems into practical and operational solutions

  • Ensure the quality of technical design and implementation

  • Serve as an authoritative expert on non-functional system characteristics, such as observability, resiliency, and operational excellence

  • Continue learning and injecting advanced technical knowledge into our community

  • Handle several projects simultaneously, balancing your time to maximize impact

  • Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community

  • Learn the business of our stakeholders and conceive of creative technical solutions that solve for their goals

  • Develop full stack applications with a product engineering mindset, spanning frontend and backend ecosystems that balance simplicity with flexibility

  • Utilize AWS cloud Infrastructure across the entire stack (IaaS primitives to PaaS offerings)

  • Utilize best practices for modern engineering operations including observability, SLOs, Continuous Deployment, and Incident Management that embrace a "you build it, you run it" mentality

  • Employ frameworks like Spark, Flink, Kafka, and Dagster for large-scale data architectures and data processing

  • Demonstrate ability to write high-quality technical documentation to align partner teams and influence stakeholders

Capital One is open to hiring a Remote Employee for this opportunity.

Basic Qualifications:
  • Bachelor's Degree

  • At least 9 years of experience in Software Engineering and solution architecture

  • At least 9 years of experience in Cloud computing (AWS, Microsoft Azure, Google Cloud)

  • At least 9 years of experience in Data architecture

Preferred Qualifications:
  • Bachelor's or Master's Degree in Computer Science or a related field

  • 10+ years of experience in Software Engineering and solution architecture

  • 3+ years of experience in building tools within Anti-Money Laundering, Know Your Customer, Financial Crime, or Fraud detection domains

  • 3+ years of professional experience implementing AI/ML strategies for anomaly detection, entity resolution in a regulatory environment that requires a high bar for explainability

  • 3+ years professional experience implementing Product Observability

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $286,200 - $326,700 for Sr Distinguished Engineer


Cambridge, MA: $314,800 - $359,300 for Sr Distinguished Engineer


McLean, VA: $314,800 - $359,300 for Sr Distinguished Engineer


New York, NY: $343,400 - $392,000 for Sr Distinguished Engineer


Richmond, VA: $286,200 - $326,700 for Sr Distinguished Engineer







Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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