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Capital One Customer Service Jobs in Quebec (NOW HIRING)

h2o.ai

Customer Support Engineer

Montreal, QC · On-site

... Fargo, Capital One, Nexus Ventures and New York Life. About This Opportunity H2O.ai is at the ... native services that are scalable and consistently available. Our approach is firmly rooted in ...

New

Transmission Mecanique CR

Minimum of 1 years of Customer service/invoicing experience preferably in the Automotive Industry * Microsoft Office, Sage 50 * English and French written and spoken Why choose Transmission ...

Transmission Mecanique CR

Minimum of 1 years of Customer service/invoicing experience preferably in the Automotive Industry * Microsoft Office, Sage 50 * English and French written and spoken Why choose Transmission ...

Grainger Businesses

The Customer Service Centre Supervisor will lead a team of up to 15 team members and manages the ... Provides regular 1:1 behavioral coaching and situational leadership to drive sustained individual ...

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All JobsCapital One Customer Service JobsCapital One Customer Service Jobs in Quebec

Capital One Customer Service information

See Quebec salary details

$9

$20

$44

How much do capital one customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for capital one customer service in Quebec is $20.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.63 per hour, depending on experience, location, and employer.

What is a Capital One customer service?

A Capital One Customer Service job involves assisting customers with their banking needs, such as account inquiries, transactions, and resolving issues. Representatives provide support through phone, chat, or email, ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of Capital One's products and policies. Training is provided to equip employees with the necessary skills to help customers effectively.

What does a typical day look like for a Capital One customer service?

A typical day as a Capital One Customer Service representative involves assisting customers over the phone, via chat, or email with their banking inquiries, account issues, or troubleshooting problems. You may help resolve billing concerns, provide information about products and services, and escalate complex situations to specialized team members when needed. The work environment is fast-paced and team-oriented, with ongoing training and support to ensure you stay updated on procedures and policies. This role offers opportunities to build customer service skills and can lead to advancement within Capital One's customer support or other departments.

What are the key skills and qualifications needed to thrive in the Capital One customer service position, and why are they important?

To excel as a Capital One Customer Service representative, you typically need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, secure data handling tools, and call center technology is often required. Outstanding candidates demonstrate patience, empathy, and a positive attitude when assisting customers. These skills and qualities are essential for delivering efficient service, resolving issues effectively, and fostering customer satisfaction.

What are popular job titles related to Capital One Customer Service jobs in Quebec?

For Capital One Customer Service jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Capital One Customer Service jobs in Quebec look for?

The top searched job categories for Capital One Customer Service jobs in Quebec are:

Capital One Customer Service jobs near you
Infographic showing various Capital One Customer Service job openings in Quebec as of August 2026, with employment types broken down into 38% Full Time, and 62% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $43,156 per year, or $20.7 per hour.

Bilingual Customer Service Representative

Fairstone

Montreal, QC • Hybrid

Full-time

PTO

Re-posted 22 days ago

Job description

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners' growth. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada's leading alternative lending bank.

Eden Park: Eden Park Inc. ("EdenPark") is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast.

Come join Eden Park a Bilingual Customer Service Representative

About the role:

  • Providing exceptional and professional service on every interaction and building rapport with our customers

  • Receiving and placing customer service calls regarding any product/billing issues, service questions and general client inquiries

  • Resolving problems by clarifying the customer's challenge and offering the best solution for EdenPark and our customers.

  • Assisting customers in making changes to their payment arrangements, banking information and insurance records

  • Friendly and helpful onboarding calls with new customers

  • Responding to customer emails promptly in accordance with our core values

What we're looking for:

  • You possess excellent verbal and written communication skills in English and French

  • You thrive in a fast-paced, ever-changing environment.

  • You have amazing conflict resolution skills and the ability to make decisions independently.

  • You remain calm while solving issues and have the patience to deescalate difficult situations.

  • You are tech savvy and know your way through Microsoft Office Suite and Outlook

  • Clear criminal reference check

Extra- awesome to have:

  • Previous experience in a call centre, automotive related business, or financial services organization

  • Post-secondary education

Working conditions:

  • Hybrid position with mandatory 3 days in office. Full time in office during probation.

  • You have flexible availability to work. Working hours can range anywhere between 8:00 AM to 9 PM EST Monday to Saturday; schedules are completed a month in advance and shifts are rotating.

What you'll love about working here:

  • Award-Winning Culture: We're proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal's Top Employers 2025 by Canada's Top 100 Employers.
  • Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
  • Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
  • Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
  • On-Site Fitness: Gym access at our London and Montreal offices.
  • Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
  • Family Support: Parental leave top-up program to help you during life's big moments.
  • Community Impact: One paid volunteer day to give back to causes that matter to you.
  • For more information on who we are as an employer click here.

If what you read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you become selected for first stages of the interview process.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you're seeking a role with a growing business that values employee development, Fairstone is the right place for you!

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

Time Type:

Full timeJob Type:Permanent

Apply