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Capital One Customer Service Jobsexternal in Alabama (NOW HIRING)

ARCAN Capital

Customer Service Agent

Mobile, AL · On-site

$15.50 - $20.50/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

Arcan Capital

Customer Service Agent

Orange Beach, AL · On-site

$13.25 - $18/hr

Customer Service Agent Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for ...

Million Air

Customer Service Manager

Birmingham, AL · On-site

Responsibilities and Duties 1. Greet customers in a friendly, professional manner 2. Supervise the customer service team prioritizing, assigning and monitor work, provide training as required 3. ...

Virtual Vantage Inc

Customer Service 1.0

Birmingham, AL · On-site

$12 - $15/hr

Work-from-Home Customer Service Reps - Flexible Schedules ! Are you ready toditch the commute and get paid to help people - all from thecomfort of home? We're hiring Remote CustomerService ...

Food City

Customer Service Coordinator-1

Athens, AL · On-site

$12.75 - $16/hr

Provide efficient and courteous service to customers at all times. * Provide training for new cashiers and courtesy clerks in all job related areas. * Give produce test to authorized cash register ...

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Capital One Customer Service information

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How much do capital one customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for capital one customer service in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is a Capital One customer service?

A Capital One Customer Service job involves assisting customers with their banking needs, such as account inquiries, transactions, and resolving issues. Representatives provide support through phone, chat, or email, ensuring a positive customer experience. The role requires strong communication skills, problem-solving abilities, and knowledge of Capital One's products and policies. Training is provided to equip employees with the necessary skills to help customers effectively.

What does a typical day look like for a Capital One customer service?

A typical day as a Capital One Customer Service representative involves assisting customers over the phone, via chat, or email with their banking inquiries, account issues, or troubleshooting problems. You may help resolve billing concerns, provide information about products and services, and escalate complex situations to specialized team members when needed. The work environment is fast-paced and team-oriented, with ongoing training and support to ensure you stay updated on procedures and policies. This role offers opportunities to build customer service skills and can lead to advancement within Capital One's customer support or other departments.

What are the key skills and qualifications needed to thrive in the Capital One customer service position, and why are they important?

To excel as a Capital One Customer Service representative, you typically need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, secure data handling tools, and call center technology is often required. Outstanding candidates demonstrate patience, empathy, and a positive attitude when assisting customers. These skills and qualities are essential for delivering efficient service, resolving issues effectively, and fostering customer satisfaction.

What are the most commonly searched types of Capital One Customer Service jobs in Alabama?

The most popular types of Capital One Customer Service jobs in Alabama are:

What are popular job titles related to Capital One Customer Service jobs in Alabama?

For Capital One Customer Service jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Capital One Customer Service jobs in Alabama look for?

The top searched job categories for Capital One Customer Service jobs in Alabama are:

What cities in Alabama are hiring for Capital One Customer Service jobs?

Cities in Alabama with the most Capital One Customer Service job openings:

Capital One Customer Service jobs near you
Infographic showing various Capital One Customer Service job openings in Alabama as of August 2026, with employment types broken down into 52% Full Time, and 48% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Customer Service Agent

ARCAN Capital

Mobile, AL • On-site

$15.50 - $20.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Key responsibilities

  • Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.

  • Drive occupancy goals by effectively communicating the benefits of Arcan Capital's apartment homes and guiding prospects through the application process.

  • Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.

Job description


Customer Service Agent
Job Description
 
Arcan Capital is dedicated to delivering an exceptional living experience for our residents. As a Customer Service Agent, you will serve as the primary point of contact for both prospective and current residents, fostering a welcoming and professional community atmosphere. This role is ideal for individuals who are passionate about customer service, excel at building relationships, and thrive in a dynamic, people-focused environment. If you are seeking an opportunity to contribute to a growing organization while enhancing the resident experience, we encourage you to apply.
  
About Arcan Capital
Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the Southeastern United States. With a team of over 100 employees—and plans to expand this year—you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture.
At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees.

Job Summary
 
As a Customer Service Agent, you will be the first point of contact for prospective residents and will be responsible for guiding them through the leasing process, from initial inquiry to move-in. You’ll handle inquiries, assist with leasing processes, and work closely with on-site teams to ensure smooth day-to-day operations.  You will showcase our communities, highlight amenities, and provide exceptional service to both new and existing residents. Your ability to build rapport, communicate effectively, and create a positive first impression will be essential to achieving leasing goals and maintaining strong resident satisfaction.
While experience in property management, leasing, or assistant property management is beneficial, we are primarily looking for strong interpersonal skills, a customer-first mindset, and a passion for helping people. 

Key Responsibilities
 
  • Engage with prospective residents by providing property tours, answering inquiries, and promoting community amenities.
  • Drive occupancy goals by effectively communicating the benefits of Arcan Capital’s apartment homes and guiding prospects through the application process.
  • Assist with leasing operations, including processing applications, conducting background checks, and preparing lease agreements.
  • Ensure move-in readiness by coordinating apartment inspections and ensuring all necessary preparations are complete.
  • Provide exceptional customer service by addressing resident concerns, handling lease renewals, and fostering a welcoming environment.
  • Manage leasing-related administrative tasks, including maintaining accurate resident records.
  • Respond promptly to inquiries via phone, email, and in-person interactions, always ensuring a professional and friendly approach.
  • Maintain knowledge of market trends and competitor properties to effectively position Arcan Capital’s communities.
  • Support community events and resident engagement initiatives to enhance the living experience.
Qualifications & Skills
  • Customer service-oriented mindset with a passion for helping people.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
  • Detail-oriented with strong organizational and time management skills.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) a plus.
  • Team player with a positive, professional attitude and a commitment to excellence.
  • Willingness to work a flexible schedule, including weekends and holidays, as needed.
Education & Experience (Preferred but Not Required)
  • Prior experience in customer service, leasing, hospitality, or administrative support. Ability to handle confidential information with professionalism and discretion.
  • High school diploma or equivalent required.
  • Bilingual (not preferred, but a plus).
Why Join Arcan Capital?

Supportive and people-focused culture—We believe in fostering long-term relationships with our employees and residents.
Opportunities for growth—We invest in our team members and offer career development opportunities.
Competitive compensation & benefits, including medical, dental, vision, two weeks paid vacation, 5 days of PTO/Sick leave, matching 401k program and more! 
If you're ready to bring your customer service expertise and people skills to a dynamic real estate environment, we encourage you to apply today!
 

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