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Capital Metro Jobs (NOW HIRING)

Security Officer

Austin, TX · On-site

$15.75 - $18.75/hr

Participation in this program is a condition of employment with Capital Metro. A safety-sensitive employee is randomly tested for prohibited drug use or alcohol misuse while the employee is ...

Security Officer

Austin, TX · On-site

$15.75 - $18.75/hr

Participation in this program is a condition of employment with Capital Metro. A safety-sensitive employee is randomly tested for prohibited drug use or alcohol misuse while the employee is ...

Security Officer

Austin, TX · On-site

$15.75 - $18.75/hr

WHAT YOU SHOULD KNOW Capital Metro is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to ...

We are currently seeking 20+ people to serve as Survey Reps. Survey Reps will ride the Capital Metro busses and ask riders to participate in consumer surveys. We are looking for people who have good ...

We are currently seeking 20+ people to serve as Survey Reps. Survey Reps will ride the Capital Metro busses and ask riders to participate in consumer surveys. We are looking for people who have good ...

Capital Division Director

Seattle, WA · On-site

$224K - $284K/yr

Metro is in the midst of a transformational period. We are expanding service, delivering major capital investments, opening new operating facilities, modernizing technology and preparing our system ...

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Capital Metro information

What are some typical challenges faced by employees working at Capital Metro and how can they be addressed?

Employees at Capital Metro often encounter challenges related to balancing operational efficiency with high-quality customer service, especially during peak travel times or service disruptions. Adapting to new technologies and constantly changing transit schedules can also present difficulties. Teamwork, ongoing training, and strong communication skills are key to overcoming these challenges. Employees are encouraged to collaborate closely with colleagues across departments and stay informed about updates to ensure smooth operations and positive passenger experiences.

What are the key skills and qualifications needed to thrive as a Capital Metro Transit Operator, and why are they important?

To thrive as a Capital Metro Transit Operator, you need a valid commercial driver’s license (CDL), a clean driving record, and knowledge of safe vehicle operation. Familiarity with route management software, fare collection systems, and radio communication devices is typically required. Excellent customer service, patience, and the ability to remain calm under pressure are standout soft skills. These qualifications ensure safe, timely, and positive transit experiences for passengers and efficient operation within the urban transportation system.

What is Capital Metro and what does the organization do?

Capital Metro, often referred to as CapMetro, is the public transportation provider serving the Austin, Texas metropolitan area. It operates bus, rail, paratransit, and vanpool services to help residents and visitors travel throughout the region. CapMetro's mission is to connect people, jobs, and communities by providing safe, reliable, and sustainable transportation options. The agency also works on expanding transit infrastructure and improving service accessibility. Through its services, Capital Metro plays a vital role in reducing traffic congestion and promoting environmentally friendly commuting.

What is the difference between Capital Metro vs Bus Driver?

AspectCapital MetroBus Driver
CredentialsCommercial Driver's License (CDL), sometimes additional certificationsCDL required, may need passenger endorsement
Work EnvironmentPublic transit agency, urban and suburban routesOn the road, operating buses for transit services
Employer & IndustryPublic transportation sector, government or private transit agenciesTransit agencies, private companies, or school districts
Common Search & ComparisonPublic transit operations, transportation careersDriving jobs, transit employment

Both Capital Metro employees and Bus Drivers work within the public transportation industry, requiring CDL licenses. While Capital Metro refers to the transit agency itself, Bus Drivers are the frontline operators of buses. The main difference lies in the role: Capital Metro is the employer, whereas Bus Driver is a specific job position within the organization. Understanding this distinction helps job seekers find relevant opportunities in transit services.

What cities are hiring for Capital Metro jobs? Cities with the most Capital Metro job openings:
What job categories do people searching Capital Metro jobs look for? The top searched job categories for Capital Metro jobs are:
Infographic showing various Capital Metro job openings in the United States as of June 2026, with employment types broken down into 5% Internship, 63% Full Time, 21% Part Time, and 11% Contract. Highlights an 95% In-person, and 5% Remote job distribution.
Security Officer

Security Officer

CapMetro

Austin, TX • On-site

$15.75 - $18.75/hr

Other

Posted 16 days ago


CapMetro rating

5.7

Company rating: 5.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

72nd of 76 rated public transport


Job description

Security Officer

The Security Officer reports directly to the Manager, Security. This position is responsible for providing all law enforcement-related services and is required to be a licensed Law Enforcement Officer with Austin Police Department.

Responsibilities

Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.

• Patrol assigned area by vehicle or other means. Respond to emergency situations. Administer emergency medical care. Direct and reroute traffic around fire or other disruptions. Investigate unusual or suspicious conditions, traffic accidents or complaints. Issue traffic citations. • Provide protection for transit property. • Write reports on investigations, offenses, arrests and activities. Prepare probable cause affidavits, books and guards prisoners. Questions suspect. • Contact and assist the public. • Testifies in court. • Disperse unruly crowds. • Perform surveillance of businesses or citizens. • Sets up tactical positions and emergency response for special missions. • Operate data terminal. Communicate by radio and monitor transmissions. • Report problem areas and facilitate solutions. • Enforce federal, state and local laws. • Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.

SAFETY SENSITIVE POSITION This position is identified as a safety-sensitive position. An employee in this position is required to participate in the Employer's testing program for prohibited substances. Participation in this program is a condition of employment with Capital Metro. A safety-sensitive employee is randomly tested for prohibited drug use or alcohol misuse while the employee is performing safety-sensitive functions; just before the employee is to perform safety sensitive functions; or just after the employee has ceased performing such functions.

Qualifications

• One (1) year active service in the Austin (TX) Police Department as a Police Officer. • Currently employed by Austin Police Department under current agreement with Capital Metropolitan Transportation Authority (CMTA) to provide such services. • Texas Commission on Law Enforcement Officers Standards and Education (TCLEOSE) Requirements, Sec. 211.80 Minimum Standards for Licensing. • Valid and current Class C Driver's license.

Knowledge, Skills and Abilities • Good oral, written, and interpersonal communication skills. • Knowledge of criminal law, investigation, statutes, ordinances, and crime prevention methods. • Knowledge of departmental policies, procedures, rules and regulations and FCC rules and regulations regarding radio communication. • Knowledge of good safety practices in the care and use of firearms. • Skill in oral and written communications. • Skill in handling multiple tasks and prioritizing. • Skill in using computers and related software applications. • Skill in data analysis and problem solving. • Skill in operating motorized vehicles. • Skill in operation of two-way radio equipment. • Ability to apply knowledge of criminal law, investigation, and crime prevention techniques. • Ability to quickly recognize and analyze irregular events. • Ability to administer first aide and CPR. • Ability to operate vehicle under emergency conditions. • Ability to write legibly and to read. • Ability to maintain physical endurance and agility standards. • Ability to train others. • Ability to establish and maintain effective communication and working relationships with city employees and the public.

WHAT'S IN IT FOR YOU •Work with a diverse, collaborative and energetic workforce whose focus is to bring innovation into the industry and how we serve our customers and team members. •Utilize our free and reduced fare transit service to get to the office and then plan to hit the gym (for free) and work with our onsite trainers, before heading back home. •If you have children between the ages of 6 months and 6 years old, enroll them in the onsite award-winning Child Care and Learning Center. …and much more!

WHAT YOU SHOULD KNOW Capital Metro is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. We encourage people with disabilities and from other diverse backgrounds to apply for Capital Metro vacancies. Capital Metro makes hiring decisions based solely on qualifications, merit, and organizational needs at the time.

About Us

Cap Metro is Austin's regional public transportation provider. We've been around since 1985 and work every day to give residents, commuters, and visitors the best possible transit options available to match their busy everyday lives.

We're always on the move, connecting people with jobs, schools, restaurants, shops, festivals, and other great places to hang out. In fact, we have more than 31 million boardings each year.

About the Team

At CapMetro, we work to empower, enhance, and serve the region and its communities through the responsible delivery of safe, reliable, high-quality transportation. We are driven by a culture of Safety, Equity, Transparency, Sustainability, and Innovation. These values guide us in our daily activities, and decision-making and position us to be a great community partner and to better serve our riders who trust us to get them where they're going!

WHAT'S IN IT FOR YOU

  • Work with a diverse, collaborative, and energetic workforce whose focus is to bring innovation into the industry and how we serve our customers and team members.
  • Utilize our free and reduced-fare transit service to get to the office and then plan to hit the gym (for free) and work with our onsite trainers, before heading back home.
  • If you have children between the ages of 6 months and 6 years old, enroll them in the onsite award-winning Childcare and Learning Center.

…and much more!  

COMMITMENT TO EQUAL EMPLOYMENT OPPORTUNITY

CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.

Job Info
  • Job Identification 108
  • Job Category Security
  • Posting Date 03/28/2023, 01:19 PM
  • Job Schedule Part time
  • Locations 2910 E 5th Street, Austin, TX, 78702, US
  • © MapTiler © OpenStreetMap contributors Legend Jobs at a location Group of locations © MapTiler © OpenStreetMap contributors | © Oracle Corporation Terms Legal Notices Use control and scroll to zoom the map Use two fingers to move the map

    2910 E 5th Street, Austin, TX, 78702, US

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