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Capacity Management Jobs in California (NOW HIRING)

Capacity Coordinator

Fresno, CA · On-site

$25 - $35/hr

... capacity Manage day-to-day commitments and negotiating with carriers. Provides "best in class" customer service by actively listening to carriers, educating carriers, when necessary, effectively ...

This includes incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team ...

This includes incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team ...

Principal SRE - AI Inference

Sunnyvale, CA · On-site

$67 - $89/hr

From there, your mandate shifts to architecting the "tomorrow" layer: a unified capacity management and production control plane that enables reliable capacity planning, workload placement, rollout ...

From there, your mandate shifts to architecting the "tomorrow" layer: a unified capacity management and production control plane that enables reliable capacity planning, workload placement, rollout ...

Showing results 41-60

Capacity Management information

See California salary details

$39.5K

$67.8K

$129.3K

How much do capacity management jobs pay per year?

As of Sep 7, 2026, the average yearly pay for capacity management in California is $67,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $85,900.00 per year, depending on experience, location, and employer.

What is capacity management?

A Capacity Management job involves ensuring that an organization's IT infrastructure and resources can meet current and future demands. Professionals in this role analyze system performance, forecast capacity requirements, and optimize resource allocation to maintain efficiency and cost-effectiveness. They collaborate with various teams to prevent resource shortages or over-provisioning. Their work helps ensure seamless operations and supports business growth.

What are the typical daily responsibilities of someone working in capacity management?

In a Capacity Management role, your typical day involves monitoring resource usage, analyzing trends, and forecasting future capacity needs for systems, teams, or infrastructure. You'll collaborate closely with IT, operations, and business units to ensure demand aligns with available resources and proactively address potential shortfalls. Regular report generation, stakeholder meetings, and recommending cost-effective solutions are key aspects of the job. The environment is often fast-paced and dynamic, requiring effective multitasking and clear communication to maintain optimal performance across the organization.

What are the key skills and qualifications needed to thrive in capacity management, and why are they important?

To excel in Capacity Management, you need strong analytical abilities, proficiency in data analysis, and a background in operations or IT with a relevant degree. Familiarity with capacity planning tools, demand forecasting software, and ITIL or related certifications is often required. Excellent problem-solving, communication, and collaboration skills set candidates apart in coordinating with cross-functional teams. These skills ensure the organization can proactively meet resource demands, minimize bottlenecks, and optimize operational efficiency.

What skills are needed for capacity management?

Capacity management requires strong analytical skills to assess resource needs, proficiency in data analysis and forecasting tools, and good communication to coordinate with different departments. Knowledge of IT infrastructure, business processes, and project management principles is also important for effective capacity planning and optimization.

What are popular job titles related to Capacity Management jobs in California?

For Capacity Management jobs in California, the most frequently searched job titles are:

What job categories do people searching Capacity Management jobs in California look for?

The top searched job categories for Capacity Management jobs in California are:

Infographic showing various Capacity Management job openings in California as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $67,818 per year, or $32.6 per hour.

Workforce Management Capacity Planner - Remote CA

Gainwell Technologies

West Sacramento, CA • Remote

$56K - $80K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 16 days ago


Key responsibilities

  • Support accurate workforce forecasting and capacity planning by analyzing historical data and workload forecasts.

  • Translate forecasted demand into staffing and capacity requirements, considering attrition, hiring timelines, training throughput, productivity, and skill mix.

  • Analyze capacity versus demand to identify staffing gaps, surpluses, and operational risks.


Gainwell Technologies rating

7.9

Company rating: 7.9 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

130th of 247 rated software companies


Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

As a Workforce Management Capacity Planner, you will support accurate workforce forecasting and capacity planning by analyzing historical data, identifying demand drivers, and translating workload forecasts into staffing requirements.

You will partner with Operations, Finance, Training, Reporting, and global delivery teams to help identify workforce needs, capacity gaps, and operational risks that support effective workforce planning and business decisions.

 
Your role in our mission
  • Support short- and long-term workforce forecasts using historical volume, productivity, shrinkage, staffing data, and relevant business drivers.
  • Translate forecasted demand into staffing and capacity requirements incorporating attrition, hiring timelines, training throughput, productivity, and skill mix.
  • Analyze capacity versus demand to identify potential staffing gaps, surpluses, and operational risks.
  • Support scenario and what-if analysis to evaluate changes in volume, productivity, workflows, service models, technology, and other business assumptions.
  • Provide data-driven insights supporting hiring, training, cross-training, overtime, workload balancing, and other staffing decisions.
  • Review forecast accuracy and variance drivers and help identify opportunities to improve forecasting and capacity planning assumptions.
  • Partner with Operations, Finance, Training, Reporting, and global delivery teams to support workforce planning activities.
  • Translate workforce data and trends into clear insights for operational and business partners.
  • Use Verint, Excel, Power BI, and workforce planning tools to support accurate and efficient workforce planning.
What we're looking for
  • Bachelor's degree or equivalent combination of education and experience.
  • 1+ years of experience in workforce management, capacity planning, forecasting, operational planning, analytics, or related customer experience operations.
  • Experience supporting forecasting, capacity planning, workforce modeling, or related workforce planning activities.
  • Experience working with workforce data and identifying trends, variances, staffing needs, or capacity risks.
  • Experience in multi-site, omnichannel, back-office, healthcare, insurance, BPO, or similar service environments preferred.
  • Working knowledge of Verint forecasting and planning capabilities and Microsoft Excel.
  • Experience with Power BI or other reporting and analytics tools preferred; NICE experience is beneficial.
  • Strong analytical, critical-thinking, problem-solving, and organizational skills.
  • Strong written and verbal communication skills with the ability to explain workforce information to operational and non-technical audiences.
  • Experience working across U.S. and global delivery teams or cross-functional operational environments preferred.
What you should expect in this role
  • Remote position supporting business needs across U.S. time zones and global delivery partnerships.
  • Regular collaboration with Operations, WFM, Finance, Training, Quality, Reporting, Technology, and other cross-functional teams.
  • Work with workforce data, forecasts, staffing models, and business assumptions to support operational planning and decision-making.
  • Opportunity to develop deeper expertise in forecasting, capacity planning, workforce modeling, and workforce analytics.
  • Opportunity to contribute to improved workforce planning, service performance, and customer experience outcomes.

This position is being posted for pipeline purposes, and we welcome applications on an ongoing basis.

#LI-REMOTE

#LI-MA1

The pay range for this position is $56,600 - $80,900 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.


What Gainwell Technologies employees say

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US