Customer Success Manager
OR · Remote
Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the Connected Safety Platform dedicated to keeping medical personnel safe while at work-powered by an ...
Customer Success Manager
OR · Remote
Remote Northeast, US (with travel to customer locations up to 50%) About Canopy Canopy is the Connected Safety Platform dedicated to keeping medical personnel safe while at work-powered by an ...
FP&A Analyst/Manager
OR · On-site +1
$85K - $106K/yr
That means Finance at Canopy isn't just about reporting what happened-it's about helping the business decide what to do next . The Role The Senior FP&A Analyst/Manager will be a critical thought ...
FP&A Analyst/Manager
OR · On-site +1
$85K - $106K/yr
That means Finance at Canopy isn't just about reporting what happened-it's about helping the business decide what to do next . The Role The Senior FP&A Analyst/Manager will be a critical thought ...
Business Development Representative
OR · Remote
$110K/yr
Canopy Business Development Representative As a Business Development Representative at Canopy, you will be responsible for developing leads and building the sales pipeline in partnership with the ...
Business Development Representative
OR · Remote
$110K/yr
Canopy Business Development Representative As a Business Development Representative at Canopy, you will be responsible for developing leads and building the sales pipeline in partnership with the ...
Director of Professional Services About us Canopy is a healthcare technology company focused on improving safety and responsiveness in complex care environments. We work directly with health systems ...
Director of Professional Services About us Canopy is a healthcare technology company focused on improving safety and responsiveness in complex care environments. We work directly with health systems ...
Processing Support Team - Blue Sky Division
$19.25 - $25.75/hr
As a Processing Support team member for Canopy Mortgage, you will be responsible for ordering, reviewing, and analyzing all third party items required for any given mortgage. You will be tasked with ...
Processing Support Team - Blue Sky Division
$19.25 - $25.75/hr
As a Processing Support team member for Canopy Mortgage, you will be responsible for ordering, reviewing, and analyzing all third party items required for any given mortgage. You will be tasked with ...
Lead Line Cook
Portland, OR · On-site
$18.25 - $23.25/hr
Description Join the culinary team at our beautiful hotel, the Canopy by Hilton Portland Pearl District, as our Lead Line Cook. The Lead Line Cook oversees daily kitchen operations, supervises and ...
Lead Line Cook
Portland, OR · On-site
$18.25 - $23.25/hr
Description Join the culinary team at our beautiful hotel, the Canopy by Hilton Portland Pearl District, as our Lead Line Cook. The Lead Line Cook oversees daily kitchen operations, supervises and ...
Lead Line Cook
$18.25 - $23.25/hr
Join the culinary team at our beautiful hotel, the Canopy by Hilton Portland Pearl District, as our Lead Line Cook. The Lead Line Cook oversees daily kitchen operations, supervises and trains line ...
Quick apply
Lead Line Cook
$18.25 - $23.25/hr
Join the culinary team at our beautiful hotel, the Canopy by Hilton Portland Pearl District, as our Lead Line Cook. The Lead Line Cook oversees daily kitchen operations, supervises and trains line ...
Processing Support Team - Blue Sky Division
Lake Oswego, OR · On-site
$19.25 - $25.75/hr
As a Processing Support team member for Canopy Mortgage, you will be responsible for ordering, reviewing, and analyzing all third party items required for any given mortgage. You will be tasked with ...
Processing Support Team - Blue Sky Division
Lake Oswego, OR · On-site
$19.25 - $25.75/hr
As a Processing Support team member for Canopy Mortgage, you will be responsible for ordering, reviewing, and analyzing all third party items required for any given mortgage. You will be tasked with ...
Care Partner
Portland, OR · On-site
$20.25 - $24.50/hr
With a resume or an application, you are one step closer to this exciting opportunity! #CSL300 Full-Time/Part-Time Full-Time and/or Part-Time Division The Canopy Senior Living - Portland, OR Location ...
Care Partner
Portland, OR · On-site
$20.25 - $24.50/hr
With a resume or an application, you are one step closer to this exciting opportunity! #CSL300 Full-Time/Part-Time Full-Time and/or Part-Time Division The Canopy Senior Living - Portland, OR Location ...
Dining Assistant
Portland, OR · On-site
$18/hr
With a resume or an application, you are one step closer to this exciting opportunity! #CSL300 Full-Time/Part-Time Full-Time Division The Canopy Senior Living - Portland, OR Location The Canopy ...
Dining Assistant
Portland, OR · On-site
$18/hr
With a resume or an application, you are one step closer to this exciting opportunity! #CSL300 Full-Time/Part-Time Full-Time Division The Canopy Senior Living - Portland, OR Location The Canopy ...
Cook
Portland, OR · On-site
$20 - $22/hr
With a resume or an application, you are one step closer to this exciting opportunity! Full-Time/Part-Time Full-Time Division The Canopy Senior Living - Portland, OR Location The Canopy Senior Living ...
Cook
Portland, OR · On-site
$20 - $22/hr
With a resume or an application, you are one step closer to this exciting opportunity! Full-Time/Part-Time Full-Time Division The Canopy Senior Living - Portland, OR Location The Canopy Senior Living ...
EAP Canopy with unlimited telehealth mental health visits. * Continuing Education and Higher Education Reimbursement. * Generous employee referral bonus program. * Flexible Spending Accounts & CERA:
EAP Canopy with unlimited telehealth mental health visits. * Continuing Education and Higher Education Reimbursement. * Generous employee referral bonus program. * Flexible Spending Accounts & CERA:
EAP Canopy with unlimited telehealth mental health visits. * Continuing Education and Higher Education Reimbursement. * Generous employee referral bonus program. * Flexible Spending Accounts & CERA:
Quick apply
EAP Canopy with unlimited telehealth mental health visits. * Continuing Education and Higher Education Reimbursement. * Generous employee referral bonus program. * Flexible Spending Accounts & CERA:
Climber II
$22.25 - $30.50/hr
Safely and efficiently move throughout the canopy and remove branches and entire trees without causing damage or injury * Intermediate skills in the safe operation of powered equipment such as ...
Climber II
$22.25 - $30.50/hr
Safely and efficiently move throughout the canopy and remove branches and entire trees without causing damage or injury * Intermediate skills in the safe operation of powered equipment such as ...
Climber III
Tualatin, OR · On-site
$22.25 - $30.50/hr
Safely and efficiently move throughout the canopy and remove branches and entire trees without causing damage or injury * Advanced skills in the safe operation of powered equipment such as chippers ...
Climber III
Tualatin, OR · On-site
$22.25 - $30.50/hr
Safely and efficiently move throughout the canopy and remove branches and entire trees without causing damage or injury * Advanced skills in the safe operation of powered equipment such as chippers ...
Community Relations Director
Portland, OR · On-site
With a resume or an application, you are one step closer to this exciting opportunity! #CSL900 Full-Time/Part-Time Full-Time Division The Canopy Senior Living - Portland, OR Location The Canopy ...
Community Relations Director
Portland, OR · On-site
With a resume or an application, you are one step closer to this exciting opportunity! #CSL900 Full-Time/Part-Time Full-Time Division The Canopy Senior Living - Portland, OR Location The Canopy ...
Climber III
$22.25 - $30.50/hr
Safely and efficiently move throughout the canopy and remove branches and entire trees without causing damage or injury * Advanced skills in the safe operation of powered equipment such as chippers ...
Climber III
$22.25 - $30.50/hr
Safely and efficiently move throughout the canopy and remove branches and entire trees without causing damage or injury * Advanced skills in the safe operation of powered equipment such as chippers ...
Climber II
Tualatin, OR · On-site
$22.25 - $30.50/hr
Safely and efficiently move throughout the canopy and remove branches and entire trees without causing damage or injury * Intermediate skills in the safe operation of powered equipment such as ...
Climber II
Tualatin, OR · On-site
$22.25 - $30.50/hr
Safely and efficiently move throughout the canopy and remove branches and entire trees without causing damage or injury * Intermediate skills in the safe operation of powered equipment such as ...
Cook - Avamere Hillsboro
Hillsboro, OR · On-site
$15.25 - $20.50/hr
EAP Canopy with unlimited telehealth mental health visits. * Continuing Education and Higher Education Reimbursement. * Generous employee referral bonus program. * Flexible Spending Accounts & CERA:
Quick apply
Cook - Avamere Hillsboro
Hillsboro, OR · On-site
$15.25 - $20.50/hr
EAP Canopy with unlimited telehealth mental health visits. * Continuing Education and Higher Education Reimbursement. * Generous employee referral bonus program. * Flexible Spending Accounts & CERA:
Cook - Avamere Hillsboro
$15.25 - $20.50/hr
EAP Canopy with unlimited telehealth mental health visits. * Continuing Education and Higher Education Reimbursement. * Generous employee referral bonus program. * Flexible Spending Accounts & CERA:
Cook - Avamere Hillsboro
$15.25 - $20.50/hr
EAP Canopy with unlimited telehealth mental health visits. * Continuing Education and Higher Education Reimbursement. * Generous employee referral bonus program. * Flexible Spending Accounts & CERA:
Canopy information
What is the difference between Canopy vs Arborist?
| Aspect | Canopy | Arborist |
|---|---|---|
| Credentials | Certifications like ISA Certified Arborist, safety training | ISA Certified Arborist, climbing and safety certifications |
| Work Environment | Tree care, pruning, and maintenance in urban and rural settings | Tree assessment, planting, pruning, and removal in similar environments |
| Industry Usage | Used in landscaping, urban forestry, and utility sectors | Commonly employed in tree care companies, municipal forestry, and consulting |
Canopy and Arborist roles share many credentials and work environments, focusing on tree health and safety. While Canopy often refers to the broader canopy management or tree coverage, Arborists are specialized professionals trained to assess and maintain individual trees. Both roles are vital in urban forestry and landscaping, with overlapping skills and certifications.
What are popular job titles related to Canopy jobs in Oregon? For Canopy jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Canopy jobs in Oregon look for? The top searched job categories for Canopy jobs in Oregon are:
What cities in Oregon are hiring for Canopy jobs? Cities in Oregon with the most Canopy job openings:
Other
Posted 8 hours ago
Job description
Customer Success Manager (CSM)
Location: Remote Northeast, US (with travel to customer locations up to 50%)
About Canopy
Canopy is the Connected Safety Platform dedicated to keeping medical personnel safe while at work-powered by an infrastructure designed to perform in complex, high-stakes healthcare environments. We deliver innovative technology that supports safety operations, strengthens response confidence, and scales across facilities and teams. As we continue to grow, we're looking for a Customer Success Manager (CSM) who is customer-centric, highly organized, and excited to build strong customer relationships that drive adoption, retention, and expansion.
This role is part of Canopy's growing Customer Experience team. Our CSMs work in close partnership with members of the Deployment team, Account Executives, Technical Account Services (monitoring and Support), Product Operations, and Leadership to ensure a world-class customer journey.
Role Overview
Customer Success Managers (CSM) at Canopy are responsible for managing a portfolio of healthcare customers and ensuring they achieve meaningful outcomes throughout the customer lifecycle-from onboarding and deployment through go-live, adoption, renewal readiness, and expansion identification.
You will serve as a trusted partner to customer stakeholders while working closely with internal teams to reduce risk, strengthen adoption, and surface opportunities to grow value across additional facilities, departments, and products.
What You'll Do
- Own a portfolio of healthcare customers with lower-to-moderate program complexity, ensuring success through creation of value across onboarding, adoption, and renewal readiness.
- Build and maintain success plans, engagement cadences, and stakeholder alignment to support strong outcomes and long-term retention.
- Partner closely with Professional Services during deployment phases and key milestones to ensure high engagement, smooth execution, and operational readiness.
- Drive adoption by helping customers align training, workflows, and internal processes to maximize platform usage and impact.
- Proactively identify customer risks, coordinate cross-functional resolution plans, and ensure timely follow-through to maintain customer confidence.
- Create and cultivate customer champions-turning satisfied customers into strong advocates who see Canopy as a trusted, strategic partner.
- Identify growth opportunities within your customer base, including expansion to additional facilities, sites, departments, or product capabilities, and partner with Sales to qualify and advance those opportunities.
- Serve as the voice of the customer internally by sharing feedback, recurring themes, and opportunities to improve the product and customer experience as Canopy scales.
Requirements
- 4-6+ years of experience in Customer Success, Account Management, or a related customer-facing role
- Experience managing multiple stakeholders and driving customer outcomes
- Strong communication, organization, and proactive problem-solving skills
- Comfortable working cross-functionally in a fast-moving growth startup environment
- Experience using CRM tools (Salesforce, HubSpot, or similar)
Preferred Qualifications
- Experience supporting healthcare technology, safety/security, or RTLS
- Familiarity with adoption/change management best practices
- Experience supporting expansion identification and customer growth partnerships with Sales
Why Canopy
At Canopy, we're committed to delivering exceptional customer outcomes while building a scalable and impactful Customer Success function. We offer a collaborative, mission-driven environment where ownership, growth, and purpose are valued.