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Campus Store Manager Jobs in Michigan (NOW HIRING)

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Campus Store Manager information

What is the difference between Campus Store Manager vs Bookstore Clerk?

AspectCampus Store ManagerBookstore Clerk
Required CredentialsHigh school diploma; experience in retail managementHigh school diploma or equivalent; retail or customer service experience
Work EnvironmentSupervises store operations on campus, manages staffAssists customers, stocks shelves, processes sales
Employer & Industry UsageColleges and universities, retail managementBookstores, retail industry, campus bookstores

The Campus Store Manager oversees store operations, staff, and inventory, requiring management experience. In contrast, the Bookstore Clerk focuses on customer service and sales assistance. While both roles work within campus bookstores, the manager has broader responsibilities and leadership duties, whereas the clerk handles daily customer interactions.

What cities in Michigan are hiring for Campus Store Manager jobs?

Cities in Michigan with the most Campus Store Manager job openings:

Infographic showing various Campus Store Manager job openings in Michigan as of June 2026, with employment types broken down into 84% Full Time, 12% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Campus Store Manager

Auburn Hills, MI • On-site

Follett Corporation
See more jobs at Follett Corporationexternal

Full-time

Re-posted 15 days ago

Follett rating

5.0

Company rating: 5.0 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

608th of 740 rated retailers

Job description

Position Overview
As a Campus Store Manager, you will provide leadership for all facets of store operations. You will be responsible for inspiring teams to consistently drive results through sales growth while delivering the highest level of brand and operational excellence by ensuring your team delivers an engaging customer service experience.
Through your expertise and influence, you will cultivate an environment of mentorship and continuous development of your team members while staying engaged in financial metrics, store performance, and short/long-term planning and support a Regional Manager with overall store and campus relationships and operations.
Consistently demonstrate Follett Values - One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, Stand for Inclusion. Demonstrate proficiency in Follett Strategic Core Competencies - Thought, Results, People, and Self.
Responsibilities
Driving Results/Sales: Execute operating plans and daily operations for both traditional and rush (peak) periods consistent with company objectives. Including:
  • Execute sales promotions, special events, book signings, and preparation of merchandise displays, store layout, and advertising copy.
  • Responsible for leading in-store course materials activities in collaboration with course materials leadership.
  • Partner with Regional Manager to review store financials and adjust accordingly to drive sales. Responsible for meeting annual shrink budget.
  • Review and approve store markups, markdowns, and write-offs within company guidelines.
  • Ensures the security of company assets and the safety of associates and customers, and adherence to company policies.

Campus Relationships: Communicate and partner with the campus including:
  • Facilitation of campus and/or community events.
  • Day-to-day communication of store operational activities.
  • Strategic Partnership Reviews.
  • Ensure campus outreach and engagement.
  • Bookstore Advisory Committees.

Talent Management: Responsible for full cycle talent management, including:
  • Develop cross-functional teams of engaged team members with the ability to execute initiatives and drive operational standards to produce business results.
  • Ensure effective performance management and maintain a culture of accountability.
  • Recruit, train, coach, and develop all team members.

Customer Service: Partner to create and maintain an engaging customer service culture, focused on solutions-based selling and an exceptional customer experience. To include:
  • Develop and maintain relationships with customers, faculty, staff, administrators, vendors, and One Team Center staff to share information to improve and drive market share.
  • Answer routine inquiries and handle escalated complaints.
  • Ensure the store is neat, clean, and orderly.
  • May oversee a café or convenience store and must ensure compliance with all health and food safety regulations.

Other duties as assigned to support general store operations.
Follett Higher Education is a drug-free workplace environment.
  • Bachelor's Degree or Equivalent.
  • 3-5 years of retail management or strong customer service experience.
  • General Computer Skills.
  • Academic retail experience is a plus.
  • Strong organizational, time management, and problem-solving skills.
  • Vital customer service, communication, and presentation skills.
  • Strong analytical skills and financial acumen.
  • Advanced relationship building, a demonstrated ability to influence a team, and customer outreach.
  • Travel: minimal - less than 10%.

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