About Us
Sitestream, a Polaris Software company based in Beverly, is an industry leader in automated traffic safety. The company's mission is to elevate road safety for drivers and pedestrians in small to medium-sized cities across the United States. By working closely with communities and employing the latest and most effective safety strategies, Sitestream is equipped for the most complex traffic challenges.
This is an exciting time to join Sitestream. We're seeking ambitious, forward-thinking individuals who are eager to make a real impact and grow their careers in a rapidly evolving industry. If you're ready to be part of a team that's shaping the future of public safety and compliance technology, we want to hear from you.
Role: Roadside Camera Technician
Location: Hybrid model with the expectation of time being spent on site and regular trips into our head office (Beverly, MA).
Employment type: Full time
Reports to: Project Delivery Leadership
Position Overview
Sitestream is seeking an experienced and highly motivated Roadside Camera Technician to support the deployment, optimization, maintenance, and ongoing operation of automated traffic enforcement systems including speed, red-light, and other roadway safety cameras.
This role combines technical expertise, field operations, contractor oversight, and troubleshooting. The Camera Technician will oversee installations carried out by subcontractors, configure and optimize camera systems, support permitting and approval processes, and ensure systems operate effectively in a wide range of environmental and traffic conditions.
The successful candidate will work closely with Project Managers, subcontractors, municipalities, camera manufacturers, and internal operational teams to ensure projects are delivered successfully and systems remain operational and compliant throughout their lifecycle.
Requirements
Key Responsibilities
Installation Oversight & Field Coordination
Oversee camera installations performed by subcontractors to ensure work is completed safely, correctly, and in accordance with project specifications
Provide on-site technical guidance and resolve field challenges relating to power, mounting, visibility, communications, roadway constraints, and environmental conditions
Coordinate with subcontractors, utility providers, municipalities, and project teams during deployments
Review proposed camera locations and provide technical recommendations to support approvals and operational effectiveness
Conduct site assessments and support pre-installation surveys
Camera Configuration & Optimization
Configure and commission speed enforcement, red-light, and other automated traffic enforcement camera systems
Adjust camera settings and calibration parameters to ensure optimal image capture and enforcement performance
Monitor and optimize system performance based on environmental conditions including sunlight, glare, weather conditions, and traffic flow variations
Support testing, validation, and operational acceptance activities
Maintenance, Support & Troubleshooting
Perform preventative maintenance and coordinate corrective maintenance activities
Manage recalibration activities and ensure systems remain compliant with local and state requirements
Diagnose and resolve hardware, software, communications, and operational issues in live environments
Respond to in-service operational issues and support ongoing system uptime and reliability
Maintain accurate records relating to assets, maintenance schedules, calibration status, and system performance
Supplier & Stakeholder Management
Work closely with camera manufacturers, suppliers, subcontractors, and service providers
Coordinate technical escalations and support issue resolution with vendors
Assist in evaluating new technologies, hardware improvements, and operational best practices
Project Delivery Support
Collaborate with Project Managers and Operations teams during deployment and support phases
Assist with project scheduling, technical planning, and deployment readiness
Provide status updates and technical reporting to internal stakeholders and leadership
Support compliance with municipal, DOT, and state requirements
Preferred Experience
Experience working with traffic enforcement systems, ITS infrastructure, CCTV, or roadside technology deployments
Experience configuring and troubleshooting enforcement camera systems
Understanding of roadside construction and utility coordination
Familiarity with municipal and DOT approval processes
Experience working with subcontractors and field service providers
Knowledge of networking, communications equipment, and remote monitoring systems
Experience with calibration procedures and compliance documentation
Qualifications
3+ years of experience in traffic systems, ITS, field technology, or related technical environments
Strong troubleshooting and problem-solving skills in live operational environments
Ability to read and interpret technical drawings, site plans, and equipment documentation
Excellent organizational and communication skills
Comfortable working independently in field environments and managing competing priorities
Proficiency with standard computer applications and technical configuration tools
Valid driver's license and ability to travel extensively
Working Conditions
Frequent travel to active project and operational sites, primarily across the East Coast
Combination of field work, remote working, and office-based collaboration in Beverly, MA
Work may occasionally involve outdoor environments, roadside conditions, and varying weather conditions
Flexibility to support urgent operational issues when required
Benefits
What We Offer
- Health and Dental Insurance (BlueCross BlueSheild, 80:20 contribution model)
- 401 k
- Vision insurance
- Longterm Disability & AD&D
- 20 Days PTO
- Life Insurance
- EAP
- Community Day
- Moment in Time Day
- Federal Paid Holidays
Equal Opportunities
Our business is an equal opportunities employer. We make recruitment decisions based on qualifications, skill sets, and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs (or lack thereof), marital status, disability, sexual orientation, or any other protected characteristic.
Please note that we can currently only consider candidates with an existing right to work in the US. Candidates must be able to pass a comprehensive background check, including fingerprinting.