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Call Jobs in Porter, TX (NOW HIRING)

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 9:00 am to 5:30 ...

New

Call Center Agent

Houston, TX · On-site

$47K - $52K/yr

Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...

Call Center Agent

Houston, TX

$14.25 - $18.75/hr

Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...

Call Center Agent

Houston, TX · On-site

$47K - $52K/yr

Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...

Previous Call Center environment experience required * 1 year of customer care experience preferred * Excellent verbal and written communication and interpersonal skills along with active listening.

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Call information

See Porter, TX salary details

$9

$16

$22

How much do call jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call in Porter, TX is $16.26, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $17.45 per hour, depending on experience, location, and employer.

What is a call center agent?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What skills and qualifications are needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What cities near Porter, TX are hiring for Call jobs?

Cities near Porter, TX with the most Call job openings:

Infographic showing various Call job openings in Porter, TX as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,822 per year, or $16.3 per hour.

$16 - $17/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 23 days ago


Job description

 Now Hiring: Call Center Associate - Join the Same Day Water Heaters Family!

Are you looking for more than just a job? At Same Day Water Heaters, you're not just another voice on the phone - you're part of a tight-knit team that works hard, laughs often, and supports one another like family.

We're a small, fast-growing national call center based in Houston, TX, helping customers schedule quick and reliable water heater service every single day. With busy season in full swing, we're looking for friendly, motivated people who love great conversations and genuine teamwork.

If you enjoy connecting with people, solving problems, and being part of a fun, supportive environment - this is the place for you!

This role is 100% onsite, come join the energy of our call center!

 What You'll Do

  • Handle inbound and outbound calls with a smile (yes, customers can hear it!)
  • Help customers schedule their appointments quickly and easily
  • Share information about our services and answer product questions
  • Keep notes organized and accurate in our system
  • Use your problem-solving skills to make every call a great experience

Requirements

 What Makes You a Great Fit

    • You bring great energy and a positive attitude to every call
    • You're comfortable using scripts for guidance
    • You communicate clearly and professionally - and love helping others
    • You're reliable, punctual, and ready to grow with a team that values you
    • Peak call times may require mandatory overtime
    • Flexibility to work different days/shifts - we're open 7 days a week

Benefits

 Perks & Benefits

    • $16-$17/hr starting pay
    • Health, Vision, Dental, and Life Insurance options
    • Incentive bonuses for performance & teamwork
    • Casual dress code - jeans & sneakers totally welcome
    • Flexible scheduling
    • A supportive, family-style work environment where your ideas matter