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Call Jobs in Michigan (NOW HIRING)

Michigan Legacy Credit Union

Call Center Rep

Wyandotte, MI · On-site

$14.75 - $18.50/hr

Call Center Manager Department : Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support concerning the credit union and its products. Offer our members ...

Michigan Legacy Credit Union

Call Center Rep

Warren, MI · On-site

$15 - $18.75/hr

Call Center Manager Department : Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support concerning the credit union and its products. Offer our members ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

Xtend

Call Center Representative

Grand Rapids, MI

$15.25 - $19.25/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

Memorial Healthcare

Call Center Specialist

Owosso, MI

$15 - $19/hr

JOB SUMMARY The Call Center Specialist is the main link between our external customers and Memorial Healthcare. The Call Center Specialist will serve as a role model to other employees for exhibiting ...

MSGCU

Call Center Representative

Troy, MI · On-site

$15 - $18.75/hr

Call Center Representatives will work an average of 40 hours per week during our call center hours: Monday-Wednesday 8am-5pm, Thursday 8am-6pm, Friday 8am-7pm, and Saturday 8am-1pm. Overview of ...

Hiemstra Optical

Call Center Representative

Paw Paw, MI

$14.50 - $18.25/hr

Description As a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment ...

CU*Answers

Call Center Representative

Grand Rapids, MI

$14.75 - $18.50/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

Memorial Healthcare

Call Center Specialist

Owosso, MI · On-site

$15 - $19/hr

JOB SUMMARY The Call Center Specialist is the main link between our external customers and Memorial Healthcare. The Call Center Specialist will serve as a role model to other employees for exhibiting ...

Xtend Inc

Call Center Representative

Grand Rapids, MI

$14.75 - $18.50/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

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Call information

See Michigan salary details

$9

$15

$21

How much do call jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for call in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are call center agents?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What are some common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What types of jobs are on-call?

On-call jobs involve employees being available to work outside regular hours, often on short notice, to handle emergencies or urgent tasks. Common on-call roles include healthcare providers, IT support, maintenance workers, and customer service representatives, who may need to respond during nights, weekends, or holidays. These positions often require flexibility and sometimes include additional compensation for on-call hours.

How to make 2000 a week working from home?

To make $2000 a week working from home, individuals often pursue high-paying remote roles such as sales, consulting, or freelance work in fields like writing, programming, or digital marketing. Building skills, gaining relevant certifications, and establishing a strong client base or network are essential for reaching this income level.

How to make $10,000 a month without a degree?

Earning $10,000 a month in a call-related role typically requires high-volume sales, management, or specialized skills such as technical support or customer success. Developing strong communication, sales techniques, and industry knowledge can help increase earning potential, often through commissions, bonuses, or overtime. Building experience and a reputation in the field can also lead to higher-paying opportunities without a degree.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as surgeons, anesthesiologists, corporate lawyers, and certain high-level consultants or contractors. These positions often require advanced education, certifications, significant experience, and sometimes involve irregular or demanding schedules.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What are the most commonly searched types of Call jobs in Michigan? The most popular types of Call jobs in Michigan are:
What are popular job titles related to Call jobs in Michigan? For Call jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Call jobs in Michigan look for? The top searched job categories for Call jobs in Michigan are:
What cities in Michigan are hiring for Call jobs? Cities in Michigan with the most Call job openings:
Call jobs near you

Call Center Agent

Outdoor Adventures, Inc.

Bay City, MI

$14/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Call Center Agent

Join our dynamic team on-site at our Bay City, MI (48708) office as a Call Center Customer Success Representative. In this role, you are the voice of our company. You will work closely with a supportive team to turn everyday interactions into positive experiences by handling inquiries with empathy, speed, and professionalism. We provide the training; you bring the passion for helping people! This is a good fit for someone who is reliable, competitive, comfortable talking on the phone, and motivated by goals.

Responsibilities

  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.

  • Conduct high-volume outbound calls to families and prospective clients.

  • Set appointments for families to view our resorts.

  • Log all call data and update guest profiles accurately in our CRM.

  • Hit individual and team service targets to boost team performance.

  • Learn Continuous updates on company policies and products offered.

Compensation amp; Perks

  • Guaranteed hourly wage: Reliable base pay for every hour you work.

  • Uncapped commission: Boost your earnings based on your performance.

  • Fun, high-energy office culture with daily sales contests and prizes.

  • 401 (k) matching

  • PTO for every hour worked

  • Vision Insurance

  • Dental Insurance

  • Health Insurance

What We Look For

  • Location: Ability to commute daily to our Bay City, MI office.

  • Education: High school diploma or equivalent.

  • Experience: Past customer service or call center work is a major plus.

  • Vibrant verbal communication skills and an infectious, positive phone presence and a talent for building a quick rapport.

  • Tech skills: Comfort navigating computers and basic software quickly.

  • Resilience to handle rejection with a professional, upbeat attitude.

Hours
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 1:00 PM
Hourly Wage
$14.00
0-24.9 Hours of Work
$0.00
$14.50
25-30.9 Hours of Work
$0.50
$15.00
31-35.9 Hours of Work
$1.00
$16.00
36-40 Hours of work
$2.00
Commission
Number Of Tours
Weekday
Weekend
0
$0.00
$0.00
1
$0.00
$0.00
2
$0.00
$0.00
3
$0.00
$0.00
4
$15.00
$7.00
5
$15.00
$7.00
6
$17.00
$9.00
7
$19.00
$9.00
8
$21.00
$10.00
9
$23.00
$11.00
10
$25.00
$12.00
11
$27.00
$13.00
12
$29.00
$14.00
13
$31.00
$15.00
14+
$33.00
$16.00

About Outdoor Adventures
Outdoor Adventures is Michigan’s largest network of premier outdoor resorts and campgrounds. We are a multigenerational family business committed to providing fun and unique outdoor experiences for families to create memories that will last a lifetime. We’ve been serving our members and the hard-working people of Michigan for over 25 years and we look forward to continuing this for another 25 years and beyond. It’s an exciting time at the company as Outdoor Adventures is growing and making strides to become one of the top membership camping companies in the nation. And while we continue to grow, the philosophy our Founder instilled in the organization still prevails and that is to treat everyone like family.
Job Type: Full-time

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