ZipRecruiter

Log In

1

Call Jobs in Illinois (NOW HIRING)

Ardmore Roderick

Call Center Rep

Chicago, IL · On-site

$16 - $20.50/hr

Qualifications Recommended skills Call Center Call Center Operations Call Center Rep Customer Service Customer Service Rep High Volume Cente Additional Information All your information will be kept ...

Ardmore Roderick

Call Center Rep

Chicago, IL · On-site

$16 - $20.50/hr

Qualifications Recommended skills Call Center Call Center Operations Call Center Rep Customer Service Customer Service Rep High Volume Cente Additional Information All your information will be kept ...

Pavlov Media, Inc.

Call Center Lead, FTTP

Champaign, IL · On-site

$45 - $85/hr

Call Center Lead Pavlov Media is seeking a driven Call Center Lead to oversee and support daily operations of our customer support center. This role is critical in ensuring high-quality service ...

Pavlov Media, Inc.

Call Center Lead, MDU

Champaign, IL · On-site

$45 - $85/hr

Call Center Lead Pavlov Media is seeking a driven Call Center Lead to oversee and support daily operations of our customer support center. This role is critical in ensuring high-quality service ...

IDIQ

Call Center Member Advisor

Mount Prospect, IL · On-site

$16 - $19.75/hr

IDIQ is seeking full time Member Advisors to join our Call Center. This is an ONSITE position working in the Mount Prospect, IL, office (no remote opportunities available). The schedule will be 9 ...

IDIQ

Call Center Member Advisor

Mount Prospect, IL · On-site

$16 - $19.75/hr

IDIQ is seeking full time Member Advisors to join our Call Center. This is an ONSITE position working in the Mount Prospect, IL, office (no remote opportunities available). The schedule will be 9 ...

IDIQ

Call Center Member Advisor

Mount Prospect, IL · On-site

$16 - $19.75/hr

IDIQ is seeking full time Member Advisors to join our Call Center. This is an ONSITE position working in the Mount Prospect, IL, office (no remote opportunities available). The schedule will be 9 ...

NuMark Credit Union

Call Center Representative

Lemont, IL · On-site

$22.50 - $23.50/hr

As a Call Center Representative, you will act as one of our designated troubleshooters to assist members (customers) with questions and concerns through calls and webchats. You will not only provide ...

Leapfrog Online

Call Center, B2B

Chicago, IL · On-site

Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear ...

Leapfrog Online

Call Center, B2B

Chicago, IL · On-site

Leapfrog Online, a leader in online marketing strategies through performance-based initiatives, is seeking a full time Call Center Business Lead. The first requirement of this role is to gain a clear ...

Sarahbush

$16.54/hr

Call Center Associate - Per Diem Call Center Associates are responsible for handling patient room service orders. They answers patient calls and enter meal orders into the DFM computer system. This ...

previous page

Showing results 41-60

All JobsCall JobsCall Jobs in Illinois

Call information

See Illinois salary details

$10

$17

$24

How much do call jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for call in Illinois is $17.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.65 per hour, depending on experience, location, and employer.

What is a call center agent?

Call center agents are professionals who handle incoming and outgoing customer communications for a company, typically via phone, email, or chat. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information about products or services. Call center agents play a crucial role in ensuring customer satisfaction and maintaining the company's reputation. They often work in fast-paced environments and are trained to handle various customer scenarios efficiently.

What skills and qualifications are needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Patience, problem-solving aptitude, and a calm demeanor under pressure help representatives excel in customer interactions. These skills and qualities are crucial for resolving customer issues efficiently and maintaining high satisfaction levels.

What are common challenges faced by call center representatives and how can they be managed effectively?

Call center representatives often encounter challenges such as handling difficult customers, managing high call volumes, and meeting performance metrics. To manage these, representatives benefit from strong communication skills, stress management techniques, and effective use of call management software. Supervisors typically provide regular training and support, and most teams encourage collaboration to share best practices. Staying organized and maintaining a positive attitude can also help representatives deliver excellent service and meet daily targets.

What is the difference between Call vs Customer Service Representative?

AspectCallCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in communication skillsHigh school diploma or equivalent; training in customer service techniques
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, sales, supportRetail, tech support, banking
Common Search/ComparisonYesYes

Call roles primarily involve handling inbound or outbound phone communications, often focusing on sales or support. Customer Service Representatives also handle calls but may engage in broader customer interactions across multiple channels. While both roles require strong communication skills and similar credentials, Call positions are more specialized in telephonic interactions, whereas Customer Service Representatives may work across various platforms and customer touchpoints.

What are the most commonly searched types of Call jobs in Illinois?

The most popular types of Call jobs in Illinois are:

What cities in Illinois are hiring for Call jobs?

Cities in Illinois with the most Call job openings:

Call jobs near you
Infographic showing various Call job openings in Illinois as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 82% Full Time, 11% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,103 per year, or $17.4 per hour.

Bi-Lingual Call Center Associate

Family Eye Physicians

Oak Lawn, IL

Full-time

Re-posted 26 days ago

Job description

Job Title: Call Center Associate

Department: Call Center

Reports to: Call Center Manager

Responsibilities:

  • Provide excellent patient care by answering the phone in a calm and courteous manner

  • Patiently answer questions from patients, providing information on services and addressing any concerns

  • Respond to patient inquiries in an efficient manner while maintaining confidentiality of all patient data

  • Develop a comprehensive knowledge and understanding of the practice, practice protocols and services and products offered

  • Thoroughly address patient questions; consult/collaborate with co-workers and team members to answer questions when needed

  • Maintain accurate documentation for each patient interaction

  • Develop brand loyalty by making patients feel valued and appreciated

  • Update documentation when practice products, services or protocols change

Skills/Abilities

  • Excellent communication skills; communicates effectively with patients, co-workers and other team members

  • Bilingual. Fluent communication in English and Spanish, Polish or Arabic

  • Strong customer service skills

  • Maintains composure under pressure and thrives in fast-paced environment

  • A service-oriented mentality and a genuine interest in addressing patient concerns and resolving problems

  • Ability to work and solve problems with minimal supervision

Apply