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Call Support Jobs in Nevada (NOW HIRING)

Golden Nugget

Call Center Agent

Laughlin, NV · On-site

$13.75 - $18/hr

Overview Hotel Reservation / Call Center Agents Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and ...

Book Trump

Call Center Manager

Las Vegas, NV · On-site

Call Center Manager Regular Salary Full-Time Las Vegas, NV, US Position Purpose Provide supervision ... Serves as property expert on inventory, rates, availability, and supports revenue management and ...

Meruelo Group

Call Center Supervisor

Reno, NV · On-site

Participate in special project activities and support teams by providing ad hoc information and reports. Assist the Revenue Management and Call Center team with tasks and projects as needed. Assist ...

UHS

Call Center Specialist

Sparks, NV · On-site

$17.25 - $21.50/hr

The position also requires supporting the Call Center/practice by providing effective customer service to patients and medical offices. Scheduling Specialists possess organization and communication ...

Jobs for Humanity

Call Center Representative

Las Vegas, NV · On-site

$15.50 - $19.25/hr

We are looking for a Remote Call Center Representative to join our team. In this role, you will be ... Provide support to Pharmacists and other team members by identifying operational issues and ...

Costco Auto Program

Call Center Supervisor

Reno, NV · On-site

$21 - $24/hr

The Call Center (Member Advocate) Supervisor-I is responsible for leading and coaching Member ... With direction from MAC Management, train LOD and provide additional support * Create rotation ...

Jobs for Humanity

Call Center Representative

Las Vegas, NV · Remote

$15.25 - $19/hr

We are looking for a Remote Call Center Representative to join our team. In this role, you will be ... Provide support to Pharmacists and other team members by identifying operational issues and ...

TEKsystems

Open Enrollment Specialist

Henderson, NV · Remote

$20/hr

Call center experience supporting healthcare or insurance customers What You'll Gain * Exposure to the healthcare enrollment and insurance industry * Opportunity to support Medicare, Marketplace, and ...

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Call Support information

What is the difference between Call Support vs Customer Service Representative?

AspectCall SupportCustomer Service Representative
Primary RoleHandle inbound/outbound calls to assist customers with issues or inquiriesAssist customers via calls, emails, or chat to resolve questions or concerns
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office environments
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, empathy
Common CertificationsNone typically required, but customer service or communication courses helpNone typically required, but customer service certifications can be beneficial

While both Call Support and Customer Service Representatives assist customers, Call Support primarily focuses on handling phone-based inquiries and technical issues, often in a call center setting. Customer Service Representatives may handle multiple communication channels, including calls, emails, and chats, providing broader support. Both roles require strong communication skills and patience, but Call Support is more specialized in technical or product-related phone assistance.

What cities in Nevada are hiring for Call Support jobs?

Cities in Nevada with the most Call Support job openings:

Infographic showing various Call Support job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Call Center Agent

Laughlin, NV • On-site

Golden Nugget
Amusement, Gambling, and Recreation • 1 - 5K employees
Learn more about Golden Nuggetexternal

$13.75 - $18/hr

Full-time

Retirement, PTO

Posted 16 days ago

Golden Nugget rating

4.9

Company rating: 4.9 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

Job description

Overview
Hotel Reservation / Call Center Agents
Hotel Reservation / Call Center Agents support our Golden Nugget Hotels and Casinos. This position is centered out of the Golden Nugget Casino and Hotel in Laughlin, Nevada.
Responsibilities
  • Answer all incoming calls in a friendly, energetic and efficient manner.
  • Answer all incoming calls for all Golden Nugget properties.
  • Provide guests with information concerning the hotel amenities and services.
  • Obtain the necessary information from guest and utilize Casino Marketing Place (CMP) and Lodging Management System (LMS) to input reservations.
  • Suggest relevant upsells and convert calls into reservations.
  • Effective in following and achieving department sales goals.
  • Knowledgeable on options offered by the hotels and upsell those options. Willing to learn as options change.

Qualifications
  • The ideal candidate will have at least one (1) year of experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience.
  • Exceptional Customer Service skills are essential for this position.
  • Excellent communication skills, pleasant phone manner, excellent time-management skills, and the ability to multi-task several systems at once in a fast-paced environment.
  • Detail-oriented, energetic and self-motivated, able to type efficiently and accurately at a rate of 30 WPM.
  • A speed-test will be required to confirm at-home capability. 30mbps minimum download speed is required.
  • Experience with LMS/AS-400 is required.
  • Intermediate computer skills required, i.e. Web Browsing, Email, Typing
  • MS Outlook, Excel and Word

What we offer you:
  • Multiple benefit plans to suit your needs
  • Paid Time Off
  • 401K
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts on dining, retail, amusements, and hotels
  • Community volunteer opportunities

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
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