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Call Support Jobs in Georgia (NOW HIRING)

DH Pace

Department Administration Manager

Atlanta, GA · On-site

$19.75 - $22/hr

Provide timely coaching, call support, and balanced feedback to our associates * Take on other responsibilities as assigned Job Qualifications: * A Bachelor's degree is preferred, along with a ...

Avery Partners

Call Center

Marietta, GA · On-site

$18 - $20/hr

Call Center Marietta, Georgia, United States Or refer someone Job Openings Call Center Remote Call ... supporting a growing women's health team. This role begins with 3 months of onsite training at the ...

ASK Consulting

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Billing Specialist I (cur_88_71@curatelyai.net)

Atlanta, GA · On-site

$23 - $24.06/hr

The Billing Specialist I contributes to company objectives by providing frontline, billing-related service and call support to internal and external clients as well as partners and vendors. * The ...

Ova Technologies

Call Center Agent

Alpharetta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent We are seeking a professional and customer-focused Call Center Agent to handle ... Make outbound calls for customer follow-ups, surveys, or sales support activities. * Resolve ...

SSRG Cake, LLC - 07

Call Center

Atlanta, GA · On-site

$15.25 - $19/hr

Providing first-line support to both internal and external customers via phone and email ... Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in ...

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Call Support information

What is the difference between Call Support vs Customer Service Representative?

AspectCall SupportCustomer Service Representative
Primary RoleHandle inbound/outbound calls to assist customers with issues or inquiriesAssist customers via calls, emails, or chat to resolve questions or concerns
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office environments
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, empathy
Common CertificationsNone typically required, but customer service or communication courses helpNone typically required, but customer service certifications can be beneficial

While both Call Support and Customer Service Representatives assist customers, Call Support primarily focuses on handling phone-based inquiries and technical issues, often in a call center setting. Customer Service Representatives may handle multiple communication channels, including calls, emails, and chats, providing broader support. Both roles require strong communication skills and patience, but Call Support is more specialized in technical or product-related phone assistance.

Infographic showing various Call Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 20% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Client Support Call Center representatives

Alpharetta, GA • On-site

Next Level Business Services, Inc.
Recruiting and Staffing Services • 10K+ employees
Learn more about Next Level Business Services, Inc.external

$15.25 - $19.50/hr

Other

Re-posted 9 days ago

Job description

Job Title

This position is responsible for providing exceptional customer service to Treasury Management (TM) clients by correctly completing product setups, training and provide support to the customers via phone and email.

Responsibilities

The Treasury Management representatives provides support to Business Bankers and Treasury by assisting customers in the implementation process for treasury and electronic banking services. Provides complete customer service and support for all services sold within the Treasury Management Department by serving as first point of customer contact. These services include: Banking Accounts, Remote Deposit, Check Positive Pay, ACH Positive Pay, ACH, Internet Banking, Payroll Cards, Merchant Card Services, VISA Credit Cards, Lockbox, and Wires.

  • Answer incoming customer phone calls and take appropriate action for each call
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company
  • Attend mandatory training sessions to stay updated on product or company policy changes
  • Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
  • Input data into the company computer platform to keep each customer record updated
Required

Four years of customer service experience Treasury Management knowledge

Preferred

Banking or financial services industry experience

Education

Required: High school diploma or equivalent "All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com."

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