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Call Representative Jobs in Athens, GA (NOW HIRING)

ULINE

Inside Sales Representative - Quotes

Athens, GA · On-site

Inside Sales Representative - Quotes Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA ... Bachelor's degree preferred. * 2+ years of relevant Quotes, Inside Sales or call center experience.

MC-Rx

Patient Services Representative I

Gainesville, GA · On-site

$16/hr

SHIFT: 10am - 7pm, Monday - Friday HOURLY RATE: $16.00 The Patient Services Representative (PSR) is ... A minimum of 1 year of Call Center experience (both inbound and outbound call centers), preferred.

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All JobsCall Representative JobsCall Representative Jobs in Athens, GA

Call Representative information

See Athens, GA salary details

$10

$17

$24

How much do call representative jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for call representative in Athens, GA is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.56 per hour, depending on experience, location, and employer.

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.

What cities near Athens, GA are hiring for Call Representative jobs?

Cities near Athens, GA with the most Call Representative job openings:

Call Representative jobs near you
Infographic showing various Call Representative job openings in Athens, GA as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $35,975 per year, or $17.3 per hour.

Patient Services Representative I

Gainesville, GA

MC-Rx
See more jobs at MC-Rxexternal

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

SHIFT: 10am - 7pm, Monday - Friday

HOURLY RATE: $16.00

The Patient Services Representative (PSR) is responsible for inbound and outbound calls/emails/text for a variety of activities related to patient’s enrollment and refills for Mail Order programs. The PSR will verify information and enter it into the system to process request to the pharmacy for filling of the prescription. 

ESSENTIAL DUTIES AND RESPONSIBLITIES include but are not limited to the following:

  • Promptly and courteously answer incoming telephone calls.
  • Manages outbound outreach for enrollment and or refills.
  • Assess, prioritize and resolve client issues using good listening and comprehension skills.
  • Escalate issues to management as appropriate.
  • Document and retain all pertinent information.


QUALIFICATIONS AND REQUIREMENTS

  • A minimum of 1 year of Call Center experience (both inbound and outbound call centers), preferred.
  • Commercial/Medicare/Medicaid Insurance Verification background preferred.
  • Patient Intake experience is a plus.
  • Excellent telephone etiquette and verbal/written communication skills preferred.
  • Proficient in Microsoft Office applications preferred.
  • Highly organized and motivated with excellent time management skills preferred.
  • Ability to work independently and on a team.
  • Attention to detail.
  • Bilingual English/Spanish is a plus.

EDUCATION

  • High School Graduate required.
  • Pharmacy Technician Certification is a plus.


PHYSICAL DEMANDS

  • Requires sitting, standing, and occasional light lifting.

The Perks of Joining Our Team:

We believe in taking care of our team.  You'll enjoy a comprehensive benefits package designed to support your well-being and financial future:

  • Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance.
  • Time to Recharge: Paid vacation and holiday pay.
  • Focus on Your Wellness: We offer a robust Employee Wellness Program.
  • Invest in Your Future: 401(k) with a company match.
  • Support System: Employee Assistance Program provides confidential support and counseling.
  • Get Rewarded for Referring Great People:  Employee referral program.

Ready to start your rewarding journey with us? Apply today!

ProCare Rx will never ask for a financial commitment from an applicant as part of our recruitment process. All interviews are conducted in-person OR through video conference invitations from official company emails. For inquiries, please contact our official recruitment team at HumanResources@procarerx.com. 

ProCare Rx is an Equal Opportunity Employer

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