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Call Representative Jobs in Athens, GA (NOW HIRING)

Pharmaceutical Sales Representative - Primary Care (Entry or Experienced) We are currently ... Responsible for using our internal systems to work through call planning and record call activity

Pharmaceutical Territory Rep

Athens, GA ยท On-site

$85K - $118K/yr

Pharmaceutical Sales Representative - Primary Care (Entry or Experienced) We are currently ... Responsible for using our internal systems to work through call planning and record call activity

Custom Orders Representative

Jefferson, GA ยท On-site

$34K - $39K/yr

Custom Orders Representative Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast ... collaborative call center using world-class technology. * Act as liaison between customers and ...

Custom Orders Representative

Braselton, GA ยท On-site

$34K - $39K/yr

Custom Orders Representative Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast ... collaborative call center using world-class technology. * Act as liaison between customers and ...

Custom Orders Representative

Braselton, GA ยท On-site

$34K - $39K/yr

Custom Orders Representative Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast ... collaborative call center using world-class technology. * Act as liaison between customers and ...

Custom Orders Representative

Athens, GA ยท On-site

$36K - $41K/yr

Custom Orders Representative Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast ... collaborative call center using world-class technology. * Act as liaison between customers and ...

Custom Orders Representative Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast ... collaborative call center using world-class technology. * Act as liaison between customers and ...

Custom Orders Representative

Braselton, GA ยท On-site

$34K - $39K/yr

Custom Orders Representative Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast ... collaborative call center using world-class technology. * Act as liaison between customers and ...

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Call Representative information

See Athens, GA salary details

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How much do call representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for call representative in Athens, GA is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.56 per hour, depending on experience, location, and employer.

What is the difference between Call Representative vs Customer Service Representative?

AspectCall RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote, or office settingsCall centers, retail, or office settings
Employer & Industry UsageTelecom, finance, healthcare, retailRetail, telecom, healthcare, hospitality
Common Search & ComparisonOften compared for communication roles involving callsBroader customer support roles including in-person interactions

The main difference between a Call Representative and a Customer Service Representative lies in their typical work environment and scope. Call Representatives primarily handle inbound or outbound calls in call centers or remote settings, focusing on specific inquiries or transactions. Customer Service Representatives may also work in call centers but often engage in broader customer support, including in-person interactions. Both roles require similar credentials and are vital in customer support across various industries.

What is the role of a call representative?

A call representative, also known as a customer service agent, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use customer relationship management (CRM) software and require good communication skills to ensure customer satisfaction.

What qualifications do you need to work as a call representative?

To work as a call representative, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential. Some positions may require prior customer service experience or familiarity with specific call center software.

What cities near Athens, GA are hiring for Call Representative jobs?

Cities near Athens, GA with the most Call Representative job openings:

Infographic showing various Call Representative job openings in Athens, GA as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $35,975 per year, or $17.3 per hour.

Sales Development Representative-Call Center Marketing

Athens, GA โ€ข On-site

TeleNet Marketing Solutions LLC
Marketingย โ€ขย 51 - 200 employees

$16/hr

Full-time

Re-posted 18 days ago


Job description

Summary of Position: Our sales development representatives (SDRs) are focused on generating new business opportunities for TeleNet’s clients by identifying, contacting, and qualifying potential customers. This position is responsible for engaging with prospective buyers, scheduling appointments for our client’s sellers, as well as nurturing long-term leads and prospects using a deeper understanding of the prospective buyer’s needs, company and products.

Job Responsibilities:                        

  • Conduct outbound calls, emails, and outreach campaigns to understand current situation and potential upcoming business needs with business decision makers, recommenders, and influencers.
  • Target lists may be comprised of “cold” contacts or “warm” hand-raisers or a combination
  • Target lists may be customers, net-new accounts, or a combination
  • Research and understand target companies, their technology environments, and potential pain points before each outreach.
  • Expand and refine target market by asking for referrals, navigating organizations and online research
  • Conduct thorough research on prospective buyers to identify relevant use-cases for our client6’s products. 
  • Assess the buyer’s history, needs, and motivation to determine qualification and recommend appropriate next steps.
  • If sales-ready: schedule an appointment with appropriate sales executive
  • Maintain detailed records of interactions, outcomes, and follow-ups within TeleNet’s call-center software and/or our client’s CRM
  • Facilitate and attend scheduled appointments and introductions between the lead and the client.
  • Keep an open and consistent line of communication to continue to build the relationship and work on warm leads.
  • Nurture potential buyers who are not yet ready for an appointment
  • Use a multi-media approach, including sharing relevant assets and demos, invitations to events and well-timed phone calls  
  • Utilize LinkedIn for social media engagement and promotion of social content
  • Meet or exceed weekly/monthly/quarterly appointment quota (number of appointments)
  • Participate in feedback meetings with managers to refine your skills.

 Requirements: 

  • Two or more years of experience in sales/marketing, with a track record of exceeding lead targets
  • 80% Proficiency on Microsoft Word, Excel and Outlook
  • Superior grammar/punctuation and attention to detail in written communication
  • Strong call technique skills, including active-listening and objection-handling and the ability to handle calls that deviate from the script
  • Comfortable speaking with professionals at all levels, including technical staff and executives.
  • Ability to quickly implement feedback to improve overall quality and production. Willingness to accept constructive criticism
  • Proven track record of excellent attendance 

Preferred skills and qualifications:

  • Call center experience within a banking facility
  • Bachelor’s degree (or equivalent) or at least three years of relevant work experience
  • Experience as a sales development representative, with a track record of achieving sales quotas
  • Proficiency with CRM software

Professional Characteristics:

  • Ability to speak with professional articulation using correct diction/tense and proper word pronunciation. 
  • Displays a professional demeanor in dress and personal presentation.
  • Accepts responsibility over following company policies and procedures.
  • Able to work independently; strong work ethic; good research skills
  • Ability to multitask and have good time management skills
  • Good problem-solving skills and ability to use logic
  • Personable and adaptable: can relate to both C-level and entry level contacts      

Classification: Hourly


8am-5pm