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Call Rep Jobs in Augusta, GA (NOW HIRING)

ThompsonGas

Customer Service Representative

Aiken, SC · On-site

$13.50 - $18.50/hr

The Customer Service Representative will handle inbound and outbound sales and customer support ... Handle each call with a high level of professionalism, warmth and eagerness * Possess a working ...

Liveops

Remote Customer Service Representative

Aiken, SC · Remote

$20/hr

Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with diverse individuals. * Ability to sit for long periods.

The Drain Surgeon

Customer Service Representative

Augusta, GA · On-site

$15 - $20.50/hr

... Representative to be the friendly first point of contact for our valued customers. If you thrive in ... High school diploma or equivalent required 1+ years of customer service, call center, or ...

The drain surgeon

Customer Service Representative

Augusta, GA · On-site

$15 - $20.50/hr

... Representative to be the friendly first point of contact for our valued customers. If you thrive in ... High school diploma or equivalent required * 1+ years of customer service, call center, or ...

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All JobsCall Rep JobsCall Rep Jobs in Augusta, GA

Call Rep information

See Augusta, GA salary details

$10

$16

$23

How much do call rep jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for call rep in Augusta, GA is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call rep?

To thrive as a Call Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is usually required. Patience, active listening, and a positive attitude are essential soft skills for building rapport with customers and handling challenging interactions. These skills help ensure efficient issue resolution, customer satisfaction, and overall success in a customer service environment.

How do call reps typically handle high call volumes and maintain quality customer service?

Call Reps often face periods of high call volume, which can be challenging. To manage this, they rely on strong organizational skills, effective use of scripts and knowledge bases, and prioritization of tasks. Most call centers provide ongoing training and support tools to help reps stay efficient and maintain service quality under pressure. Team leads and supervisors are also available for guidance, and regular team meetings help address any recurring issues and share best practices.

What is the difference between Call Rep vs Customer Service Representative?

AspectCall RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, insurance, financeRetail, telecom, banking, healthcare
Primary FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar credentials. Call Reps typically focus on phone-based communication, often in call centers, while Customer Service Representatives may work in various settings, including retail or healthcare. The main difference lies in the specific work environment and the nature of customer interactions.

Is a call center representative a good job?

A call center representative is a customer service role that involves handling inbound or outbound calls to assist clients. It typically requires good communication skills, patience, and familiarity with call center software; the job can offer flexible schedules and opportunities for advancement. Job satisfaction depends on individual preferences and work environment, but it can be a stable entry-level position with potential for skill development.

What do I need to be a call representative?

To be a call representative, you typically need a high school diploma or equivalent, good communication skills, and the ability to handle customer inquiries professionally. Some positions may require familiarity with customer service software or basic computer skills. Prior experience is often not required but can be beneficial.

What does a call representative do?

A call representative, also known as a customer service representative, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use computer systems and communication skills to address customer needs efficiently and may work in call centers or office environments, sometimes requiring knowledge of specific software or protocols.
Call Rep jobs near you
Infographic showing various Call Rep job openings in Augusta, GA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,022 per year, or $16.8 per hour.

Direct Sales Representative

Grovetown, GA • On-site

Altitude Development Group
Insurance Services • 51 - 200 employees
Learn more about Altitude Development Groupexternal

$76K - $121K/yr

Full-time

Re-posted 9 days ago

Job description

Join Our Team as a Direct Sales Representative!

If you love meeting new people and exploring different areas, this role is perfect for you. If you also have a passion for helping others and building meaningful connections, you'll thrive as our next Direct Sales Representative.

What You'll Be Doing:

In this role, you'll be the face of our company, working directly with business owners, managers, and employees in small to medium-sized companies within your designated territory. Your day-to-day life will be dynamic, taking you from one business to the next, where you'll deliver engaging presentations and offer our top-notch supplemental insurance products.

Why This Role Rocks:

  • Business-to-Business Interaction: You'll be out in the field, meeting with decision-makers and helping them understand the value of our products.

  • Build Relationships: This isn't just a sales job—it's about forming lasting connections with the businesses in your community.

  • Independence: Manage your own schedule and enjoy the freedom of working independently while still being part of a supportive team.

  • Make an Impact: The products you'll be offering are designed to provide financial security and peace of mind to your clients.

What We're Looking For:

We're searching for someone who's enthusiastic, self-motivated, and eager to learn. A background in sales is a plus, but if you're great with people and have a desire to succeed, we want to hear from you!

Our Ideal Candidate:

  • Tough-minded, confident, and self-starting

  • Disciplined and purposeful; with a desire to work independently

  • Skilled at overcoming objections and not afraid of rejection

  • Willing to work a full-time work week (40 hours)

  • Possessing a track record of high performance or excellence

  • Passionate about helping others 

  • Loves the hunt and likes working in a dynamic, changing work environment

Overview of Duties and Responsibilities:

This is an outside sales position working in your own assigned sales territory. We will train you to call on small and medium-sized businesses that operate in a variety of industries, meeting face-to-face with business owners and decision-makers to offer some of the industry's best supplemental insurance products and services to them and their employees. You will work with business owners, benefits managers, and their employees individually at times; other times, you will give product presentations with employee groups as large as 50-100+ people. You will be expected to:

  • Respond to general emails and phone calls from clients

  • Set follow-up appointments with prospective and current clients to review their needs

  • Be present on scheduled calls or meetings with your sales team or manager

  • Call on new businesses, referrals, and existing clients who need to be re-serviced

  • Build and maintain your own book of business

  • Meet with sales team manager as needed to discuss and set your upcoming monthly and quarterly target sales goals and quotas

  • Develop relationships with local business owners in your territory

  • Set your own scheduled working hours and submit them to your sales manager each week

  • Follow up on provided sales leads and cold-call on businesses in person, balancing "cold" lead generation and sales with your warm leads and appointments with existing clients

  • Submit your sales metrics and activity daily

We Offer:

  • Virtual classroom training as well as hands-on sales training in your own territory

  • Weekly draw pay with bonuses and commission eligibility upon start

  • Quarterly and annual incentive trips, cash bonuses, and stock share bonuses

  • Advancement and promotions based on personal performance

  • Excellent ongoing professional development, advanced sales training, and leadership training

  • Increased schedule flexibility once you have an established book of business

  • Work around other like-minded, driven, caring people in a culture that feels like a family

  • Additional Position Qualifications:

  • Already licensed in Health & Life general lines (or willing and able to obtain Health & Life producer license - licensing reimbursement offered)

  • Bachelor's degree or a minimum of 4 years of professional (post-high school) work experience. Candidates within 6 months or less of degree completion will be considered, as will candidates with less than 4 years of professional work experience with relevant or specialized outside sales experience.

If you're ready to take on a fulfilling role where your efforts directly contribute to the success and well-being of others, apply today and let's start this journey together!

We do not use AI in our recruiting/interview process. Your resume will be reviewed and your interview will be conducted by one of our team members. Due to the nature of this position talking to others about insurance during difficult health topics we strongly believe this position cannot lean on AI but rather requires connecting with people.