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Call Rep Jobs in Minnesota (NOW HIRING)

Michelsgaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Michelsgaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Michels Gaming

Call Center Representative

Minneapolis, MN · On-site

$16.75 - $21/hr

We are seeking a Call Center Representative to join our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

Infinity by Marvin

Call Center Representative

Eagan, MN · On-site

$20 - $23/hr

Call Center Representative Infinity Replacement by Marvin is our dedicated window and door replacement business, bringing Marvin's legacy of quality directly to homeowners. Through a direct-to ...

Infinity by Marvin

Call Center Representative

Eagan, MN · On-site

$20 - $23/hr

... enthusiastic Call Center Representative to support our Infinity Replacement business. In this role, you'll be the first point of contact for potential customers-guiding them toward the right ...

Infinity by Marvin

Call Center Representative

Eagan, MN · On-site

$20 - $23/hr

... Call Center Representative to support our Infinity Replacement business. In this role, you'll be the first point of contact for potential customers--guiding them toward the right solutions and ...

Ultimate LLC

Call Center Rep

Maple Grove, MN · On-site

$22/hr

Customer Service Representative | $20-$22/Hour Are you passionate about helping people and providing great customer service? Whether you've worked in a call center, retail store, restaurant ...

Infinity by Marvin

Call Center Representative

Eagan, MN · On-site

$20 - $23/hr

... enthusiastic Call Center Representative to support our Infinity Replacement business. In this role, you'll be the first point of contact for potential customers-guiding them toward the right ...

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Call Rep information

What are the key skills and qualifications needed to thrive as a call rep?

To thrive as a Call Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is usually required. Patience, active listening, and a positive attitude are essential soft skills for building rapport with customers and handling challenging interactions. These skills help ensure efficient issue resolution, customer satisfaction, and overall success in a customer service environment.

How do call reps typically handle high call volumes and maintain quality customer service?

Call Reps often face periods of high call volume, which can be challenging. To manage this, they rely on strong organizational skills, effective use of scripts and knowledge bases, and prioritization of tasks. Most call centers provide ongoing training and support tools to help reps stay efficient and maintain service quality under pressure. Team leads and supervisors are also available for guidance, and regular team meetings help address any recurring issues and share best practices.

What is the difference between Call Rep vs Customer Service Representative?

AspectCall RepCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or office settingsCall centers, retail, or office environments
Industry UsageTelecommunications, insurance, financeRetail, telecom, banking, healthcare
Primary FocusHandling inbound/outbound calls, sales, supportAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar credentials. Call Reps typically focus on phone-based communication, often in call centers, while Customer Service Representatives may work in various settings, including retail or healthcare. The main difference lies in the specific work environment and the nature of customer interactions.

Is a call center representative a good job?

A call center representative is a customer service role that involves handling inbound or outbound calls to assist clients. It typically requires good communication skills, patience, and familiarity with call center software; the job can offer flexible schedules and opportunities for advancement. Job satisfaction depends on individual preferences and work environment, but it can be a stable entry-level position with potential for skill development.

What do I need to be a call representative?

To be a call representative, you typically need a high school diploma or equivalent, good communication skills, and the ability to handle customer inquiries professionally. Some positions may require familiarity with customer service software or basic computer skills. Prior experience is often not required but can be beneficial.

What does a call representative do?

A call representative, also known as a customer service representative, handles inbound and outbound phone calls to assist customers with inquiries, resolve issues, and provide information about products or services. They often use computer systems and communication skills to address customer needs efficiently and may work in call centers or office environments, sometimes requiring knowledge of specific software or protocols.

What cities in Minnesota are hiring for Call Rep jobs?

Cities in Minnesota with the most Call Rep job openings:

Call Rep jobs near you
Infographic showing various Call Rep job openings in Minnesota as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 10% Part Time, and 9% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Call Center Representative

Brainerd, MN • On-site

United Partners Outreach Inc
See more jobs at United Partners Outreach Incexternal

$15.75 - $19.50/hr

Other

PTO

Re-posted 16 days ago

Job description

Benefits:

No Weekends

Bonus based on performance

Paid time off

Benefits/Perks

Competitive Compensation

Paid Time Off

Daily Contests

Steady Work

No Weekends

Job Summary

We are seeking a friendly and professional Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.

Responsibilities

Place outbound calls

Refer to premade scripts for a variety of customer service topics

Use best practices in customer service techniques to develop rapport and build relationships with customers

Attend trainings to maintain up-to-date skills and knowledge

Qualifications

Excellent phone and verbal communication skills

Understanding of active listening techniques

Ability to work well under pressure

Highly organized with the ability to prioritize projects and manage time effectively

This is NOT a remote position. To apply please call Brandon at 218-297-0342

Apply