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Call Receiver Jobs in Kansas (NOW HIRING)

Advantage Tech

Service Desk Technician

Olathe, KS · On-site

Open and/or close work orders (via IT Service Desk software) on each call received. * Escalate problems and requests as necessary to ensure positive resolution. * Conduct research on relatively ...

Advantage Tech

Service Desk Technician

Olathe, KS · On-site

$20/hr

Open and/or close work orders (via IT Service Desk software) on each call received. * Escalate problems and requests as necessary to ensure positive resolution. * Conduct research on relatively ...

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All JobsCall Receiver JobsCall Receiver Jobs in Kansas

Call Receiver information

What is the difference between Call Receiver vs Customer Service Representative?

AspectCall ReceiverCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; may require additional training or certifications
Work EnvironmentCall centers, customer support centersCall centers, retail, online support, various industries
Employer & Industry UsageCommon in telecommunications, emergency servicesWidespread across retail, tech, healthcare, and service sectors
Search & Comparison IntentUnderstanding basic call handling rolesBroader customer interaction roles, problem-solving

While both roles involve handling customer calls, a Call Receiver primarily answers incoming calls, often in a call center setting, focusing on basic inquiries. A Customer Service Representative may handle a wider range of customer interactions, including troubleshooting, complaints, and support across various industries. The roles overlap in communication skills and work environment but differ in scope and responsibilities.

What is a call receiver job?

A call receiver is a customer service representative who answers incoming phone calls to assist customers, provide information, or resolve issues. The role often requires good communication skills, patience, and familiarity with phone systems or customer management software.

What is the main duty of a call receiver?

A call receiver's main duty is to answer incoming calls, listen to the caller's needs, and provide information or direct them to the appropriate department or person. They often use communication skills, customer service techniques, and sometimes call center software to handle inquiries efficiently.
Call Receiver jobs near you
Infographic showing various Call Receiver job openings in Kansas as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Student Loan Call Center Representative

Wichita, KS • On-site

ECMC Group
Education Programs Administration • 1 - 5K employees
Learn more about ECMC Groupexternal

$20/hr

Other

Retirement, PTO

Re-posted 12 days ago

Job description

ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals.

Job Summary

Under supervision, contacts student loan borrowers throughout loan lifecycle to discuss their ability to repay their student loans and offer options for keeping or bringing the loan current.

Essential Duties and Responsibilities

  • Makes outbound calls to students and references to counsel them on options to manage student loans and to keep/bring loans to a current status through payment, forbearance or deferment.

  • Communicates with borrowers by telephone, mail and/or email to inform them of their responsibilities and the consequences of default.

  • Receives predictive telephone dialer system transfers and handles them within required measures.

  • Maintains clear, concise and accurate documentation of borrower accounts, including all contact made and received.

  • Maintains current and accurate knowledge of laws and regulations affecting the repayment of student loans, including the consequences of default, and the various payment/deferment options available to borrowers.

  • Updates loan status on system of record.

  • Participates in work group activities to solve problems or improve processes.

  • Performs other related duties as assigned.

Required Qualifications

  • High School diploma or GED

  • 1+ year of office/business, clerical or customer service experience

Preferred Qualifications

  • 1 year of call center experience

  • 1 year of financial industry experience, including student loans, collections and/or banking

  • Bilingual in Spanish and English

The hourly pay for this position is $20.00.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ECMC Group also provides benefits for part time employees:

  • Financial benefits:Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential following 1 year with at least 1,000 hours of service, paid time off accrual and commuter subsidy.
  • Education benefits:Tuition reimbursement up to $5,250/year pre-tax for approved programs and student loan payment reimbursement up to $2,400/year.

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