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Call Out Operator Jobs in Ohio (NOW HIRING)

PurposeEnergy LLC

Wastewater Operator - Ohio

Minster, OH · On-site

$28 - $33/hr

We are hiring a full-time Wastewater Operator to join our team at on-site digester facilities in ... Position is subject to 24-hour call-out Diversity, Equity, and Inclusion at PurposeEnergy ...

AK Steel

Mobile Equipment Operator

Toledo, OH

The operator will also utilize and maintain the cleanliness of other site equipment such as the ... Availability as needed to work on both a scheduled and call-out basis, and the ability to work at ...

PurposeEnergy LLC

Wastewater Operator - Ohio

Minster, OH · On-site

$28 - $33/hr

We are hiring a full-time Wastewater Operator to join our team at on-site digester facilities in ... Position is subject to 24-hour call-out Diversity, Equity, and Inclusion at PurposeEnergy ...

Vallourec Star LP

Overhead Cab Crane Operator

Youngstown, OH · On-site

$16 - $18.75/hr

This role is essential for maintaining production flow and covering vacation or call-out needs. Your Day-to-Day Impact You'll play a vital role in our Overhead Crane Operations team by: · Operating ...

Pursuit Aerospace

Utility Operator

Euclid, OH · On-site

Be attentive to cycle times and operation of furnace with ability to call out discrepancies to operator. * Provide attentive trim service to instrument press operator by positioning and withdrawing ...

MacLellan

Control Room Operator

Jeffersonville, OH · On-site

Participate in after-hours call-out rotation for urgent dispatch needs. * Perform other related duties as assigned. What are the Facilities Control Room Operator skills necessary for success?

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Call Out Operator information

What is the difference between Call Out Operator vs Maintenance Technician?

AspectCall Out OperatorMaintenance Technician
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, technical certifications often preferred
Work EnvironmentIndustrial sites, construction, utilitiesFactories, plants, facilities maintenance
Employer & Industry UsageUtilities, construction, manufacturingManufacturing, facilities management, industrial sectors
Common Search & Comparison IntentUnderstanding job roles, responsibilities, and qualificationsTechnical skills, maintenance tasks, certifications

While both roles operate in industrial and utility environments, a Call Out Operator primarily responds to emergency or scheduled calls to operate equipment or systems, often requiring quick decision-making. Maintenance Technicians focus on routine and preventive maintenance, troubleshooting, and repairs. The roles overlap in industry setting and credentials but differ in daily responsibilities and scope of work.

What are some common challenges faced by call out operators, and how can they be managed effectively?

One of the main challenges for Call Out Operators is handling high call volumes while maintaining a positive and professional attitude. They may also encounter difficult or unresponsive contacts, requiring patience and strong communication skills. To manage these challenges, it's important to stay organized, use scripts effectively, and leverage support from team leads or supervisors. Regular team meetings and training sessions can also provide valuable strategies for managing stress and improving call outcomes.

What is a call out operator?

A Call Out Operator is a professional responsible for making outbound calls, often on behalf of a company or organization. Their main duties include contacting clients or customers to provide information, conduct surveys, collect debts, or arrange appointments. Call Out Operators must have strong communication skills and be comfortable handling a high volume of calls. They often work in call centers or remotely and are expected to accurately document call outcomes and follow company protocols.

What are the key skills and qualifications needed to thrive as a call out operator?

To excel as a Call Out Operator, you need strong verbal communication, attention to detail, and basic data entry skills, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and auto-dialing tools is typically required. Outstanding customer service orientation, patience, and the ability to remain calm under pressure are vital soft skills in this role. These abilities ensure accurate message delivery, efficient call handling, and a positive experience for both clients and recipients.
What cities in Ohio are hiring for Call Out Operator jobs? Cities in Ohio with the most Call Out Operator job openings:
Call Out Operator jobs near you

3rd shift Skilled Machine Operator, M-F (11pm -7am), *Starting at $25.12/hour*

Kraft Heinz

Mason, OH

$25.12/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Kraft Heinz rating

7.0

Company rating: 7.0 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

230th of 435 rated food and drinks producers

Job description

Job Description
Description & Requirements

Skilled Machine Operator- Condiment Packet Automation Department

Kraft Heinz CompanyMason- OH

The Kraft Heinz Company is currently seekingSkilled Machine Operators to work in our Condiment Packet department in our production area in Mason- OH. Successful candidates must be willing to contribute improvements suggestions and ideas to help continue the success of our facility. Ideal candidates must be safety and quality orientated along with demonstrate adaptability and willingness to work in a team orientated- fast paced work environment. This position requires individuals to perform general production duties in a food manufacturing environment following strict quality and safety standards. Currently hiring for 3rd shift (11pm to 7am) positions.

Minimum Qualifications

  • High school diploma or equivalent is required.
  • Candidates must be available to work all shifts including second- third & weekends and holidays
  • Ability to lift and carry 25 - 50 lbs. on a regular basis.
  • Outstanding attendance record.
  • Strong attention to detail with the ability to call out defects and adhere to Quality standards.
  • Achieve qualified score on job skills assessment- to be administered after receiving a passing interview score
Benefits & Compensation Overview:
  • Starting Pay $25.12/hour
  • Medical- Marketplace with multiple providers and tiers to choose from
  • Dental- Marketplace with multiple providers and tiers to choose from
  • Vision- Marketplace with multiple providers and tiers to choose from
  • 401k with company matching
  • Holidays- 10 Company Paid Holidays/year
  • Vacation- available after successful completion of 90 days of employment
  • Additional perks: Paid Parental Leave- Bereavement Leave- Pet Insurance- (EAP) Employee Assistance Program- Group Legal Protection
  • (HRA) Health Reimbursement Account or (HSA) Health Savings Account.
  • Bonus Potential Annual 3.5% of annual earnings (FOIP) Field Operations Incentive Plant
  • Non-Union facility
Work Schedule:

Monday-Friday- (11pm to 7am 3rd shift variable based on assigned work)

Overtime is possible and will be either 4 hours before or after the regular shift

Weekend OT possible

Responsibilities & Duties:

May include- but isn't limited to:

  • Operating filling equipment; making minor machine adjustments.
  • Performs packaging of finished product packages.
  • Making corrugated boxes and partitions.
  • Packing finished merchandise in boxes.
  • Sealing cases with tape gun or tape machine.
  • Labeling finished cases with proper identification.
  • Placing finished cases on pallets using pre-determined case placements.
  • Monitoring merchandise cases to insure proper weight and accurate packaging components.
  • Monitoring machine scrap and follow scrap procedures. Ensure accurate hourly machine counts so that visual boards can be filled out correctly. Monitor and react to visual board information.
  • Cleaning and rinsing equipment during change overs.
  • Keeping work area and station clean at all times.
  • Labeling sides and ends of boxes and place stickers or other identifying information as requested by particular customer.
  • Operate packaging machines in compliance with procedures
  • Complete machine set-ups- product hook-ups- change overs- washouts and roll changes
  • Make all necessary machine adjustments as outlined in the operation guide for each packaging machine
  • Accurately complete all paperwork- including production work orders- downtime sheets- weight check- etc.
  • Other duties as assigned.
Qualifications:
  • High school diploma or equivalent is required.
  • Prior experience in a manufacturing environment is preferred. Experience in a GMP/regulated industry is a plus!
  • Ability to lift and carry 25 - 50 lbs on a regular basis.
  • Ability to stay cool and calm under pressure and balance changing priorities with ease.
  • Outstanding attendance record.
  • Focus on safety with a history of practicing safe work habits.
  • Strong attention to detail with the ability to call out defects and adhere to Quality standards.
  • Positive- team focused attitude!
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contactHRCompliance@kraftheinz.comfor assistance.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and savingfor the future, we offer plans tailored to meet you and your family's needs. Coveragefor benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire aphysical, social, emotional, and financial well-being lifestyle for our employees and their families.

You'll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training

  • Emotional - Employee Assistance Program, Wellbeing Programs, Family Support Programs

  • Financial - 401k,Life, Accidental Death & Dismemberment, Disability

Location(s)

HPC - Mason Factory

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.

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