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Call Out Operator Jobs in New York (NOW HIRING)

B Positive Plasma - Bloomfield

Lead PCS/Phlebotomist

Bloomfield, NJ · On-site

$17.50 - $21.75/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... the Standard Operating Procedure (SOP) Manual guidelines and any other applicable regulatory ... Call out very minimally. We are relying on you! * Help train or take the lead in training new hires ...

Liberty

Maint Mechanic B U365 (Night Shift)

Hewlett, NY · On-site

$49.57/hr

  • Medical

  • Retirement

  • PTO

Determine whether machinery and equipment are operating properly and make repairs when necessary ... call-out as scheduled. Our purpose is sustaining energy and water for life, and it is demonstrated ...

New

Synagro Technologies

Operator-Mechanic

Stamford, CT · On-site

$25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to work varying shifts, holidays, on call duty and emergency call-ins. * Ability to ... out 5. Ability to operate powered equipment in a safe and efficient manner including but not ...

Synagro WWT, Inc.

Operator-Mechanic

Stamford, CT

$25/hr

Ability to work varying shifts, holidays, on call duty and emergency call-ins. * Ability to ... out 5. Ability to operate powered equipment in a safe and efficient manner including but not ...

Mativ

Mixer 2 Operator Night Shift

Orangeburg, NY · On-site

$16.75 - $20.25/hr

Participate on daily production call-meeting. * Accurately to complete all relevant logs and mixing ... Take out the mix from the machines to the trays and spread it over to the entire tray using the ...

C&W Services

RME Operator

Carteret, NJ · On-site

$22.50 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The primary focus of this role is to learn and carry out basic maintenance tasks on a wide range of ... W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com

C&W Services

RME Operator

Staten Island, NY · On-site

$23.50 - $30.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The primary focus of this role is to learn and carry out basic maintenance tasks on a wide range of ... W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com

Cushman & Wakefield

RME Operator

Carteret, NJ · On-site

$22.50 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The primary focus of this role is to learn and carry out basic maintenance tasks on a wide range of ... call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job ...

Cushman & Wakefield

RME Operator

Manhattan, NY · On-site

$24.50 - $31.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The primary focus of this role is to learn and carry out basic maintenance tasks on a wide range of ... call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job ...

Cushman & Wakefield

RME Operator

Staten Island, NY · On-site

$24 - $31/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The primary focus of this role is to learn and carry out basic maintenance tasks on a wide range of ... call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job ...

Synagro

Operator-Mechanic

Stamford, CT · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ability to work varying shifts, holidays, on call duty and emergency call-ins. * Ability to ... out 5. Ability to operate powered equipment in a safe and efficient manner including but not ...

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Call Out Operator information

What is a call out operator?

A Call Out Operator is a professional responsible for making outbound calls, often on behalf of a company or organization. Their main duties include contacting clients or customers to provide information, conduct surveys, collect debts, or arrange appointments. Call Out Operators must have strong communication skills and be comfortable handling a high volume of calls. They often work in call centers or remotely and are expected to accurately document call outcomes and follow company protocols.

What are the key skills and qualifications needed to thrive as a call out operator?

To excel as a Call Out Operator, you need strong verbal communication, attention to detail, and basic data entry skills, often supported by a high school diploma or equivalent. Familiarity with call center software, CRM systems, and auto-dialing tools is typically required. Outstanding customer service orientation, patience, and the ability to remain calm under pressure are vital soft skills in this role. These abilities ensure accurate message delivery, efficient call handling, and a positive experience for both clients and recipients.

What are some common challenges faced by call out operators, and how can they be managed effectively?

One of the main challenges for Call Out Operators is handling high call volumes while maintaining a positive and professional attitude. They may also encounter difficult or unresponsive contacts, requiring patience and strong communication skills. To manage these challenges, it's important to stay organized, use scripts effectively, and leverage support from team leads or supervisors. Regular team meetings and training sessions can also provide valuable strategies for managing stress and improving call outcomes.

What is the difference between Call Out Operator vs Maintenance Technician?

AspectCall Out OperatorMaintenance Technician
Required CredentialsHigh school diploma, on-the-job trainingHigh school diploma, technical certifications often preferred
Work EnvironmentIndustrial sites, construction, utilitiesFactories, plants, facilities maintenance
Employer & Industry UsageUtilities, construction, manufacturingManufacturing, facilities management, industrial sectors
Common Search & Comparison IntentUnderstanding job roles, responsibilities, and qualificationsTechnical skills, maintenance tasks, certifications

While both roles operate in industrial and utility environments, a Call Out Operator primarily responds to emergency or scheduled calls to operate equipment or systems, often requiring quick decision-making. Maintenance Technicians focus on routine and preventive maintenance, troubleshooting, and repairs. The roles overlap in industry setting and credentials but differ in daily responsibilities and scope of work.

What cities in New York are hiring for Call Out Operator jobs?

Cities in New York with the most Call Out Operator job openings:

Call Out Operator jobs near you

Lead PCS/Phlebotomist

B Positive Plasma - Bloomfield

Bloomfield, NJ • On-site

$17.50 - $21.75/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 4 days ago

Job description

Description

The Lead Plasma Center Specialist/Phlebotomist operates under the direct supervision of the Center Management team, and at times will take instruction from the Physician Substitute on site. The lead phlebotomist will ensure donor suitability, product integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations, state regulations, and the Standard Operating Procedure (SOP) Manual guidelines and any other applicable regulatory standards.

Shifts include working every Saturday.

Shifts include all evening shifts

Duties to include but not limited to:

  • Read write and understand the English language 
  • During slow periods the lead should stay busy and keep others busy prepping for the busy periods
  • Ensure donors are being seated quickly and appropriately
  • Ensure reactions are being managed well - leads in obtaining a nurse when needed
  • Assign sections at the beginning of the shift (a mix of experienced and new employees)
  • Manage and track breaks of donor room staff
  • Report issues (donor or personnel) to management
  • Assists in the training of new donor room personnel.  
  • Ensure completion of side work, cart filling, etc. at beginning and end of shift
  • Ensure completion of weekly and monthly cleanings
  • Report machine issues to management 
  • Available to travel up to 25 miles to other facility(ies) for training or assisting other center's staffing needs
  • Other duties as assigned

Requirements

Education and Experience:

  • High school diploma or the equivalent.
  • Previous experience or education in a health-related field helpful.
  • Phlebotomy certification preferred.

Required Skills/Abilities:

Must be able to operate accurately the following equipment:

  • Computer (basic skills includes typing, following prompts on monitor, using mouse, saving information etc.)
  • Nexsys PCS

Expectations of Professionalism of Lead Phlebotomist:

  • Arrive on time or early to every shift
  • Call out very minimally. We are relying on you!
  • Help train or take the lead in training new hires or cross-trainees
  • Will support new personnel through their learning curve in a positive, encouraging manner and will address anyone not doing the same
  • Help maintain a positive environment for personnel and donors. Check your personal business and bad attitude at the door!
  • Always be willing to help any employee in need, despite how long they've been here
  • Always an example of perfect PPE and other company policies

 Physical Requirements:

  • Read computer screens, procedure manuals and other documents
  • Prolonged periods sitting at a desk and working on a computer.
  • Hear doorbells, alarms, telephone, and other mechanical devices
  • Work confidently while being observed during frequent quality inspections
  •  Work in walk in - Subzero freezer(s)
  • Ability to lift, pull, tug up to 50 pounds to stock supplies and/or move or support donors
  • Regularly required to use hands and fingers, to handle & feel objects, tools and controls; reach with hands and arms.
  • Vision abilities required by this job, including close vision.
  • Required to stand for extended intervals, walk, climb and balance; stoop, kneel and crouch.
  • Physical ability to operate equipment used on donor floor areas that may require repetitive motion and manual dexterity.
  • Ability to read while standing or sitting in front of a computer for short periods of time.
  • Must wear personal protective equipment (PPE) required such as eyewear, lab coats, and gloves

B Positive Plasma Offers:

  • Competitive Wages
  • Flexible scheduling
  • Positive Work Environment
  • Paid training opportunities
  • Comprehensive Medical and Dental Benefits
  • Paid Time Off
  • 401(K)

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