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Call Operator Jobs in Texas (NOW HIRING)

MCI Careers

Call CenterRepresentative

Killeen, TX · Remote

$14.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Follow communication scripts and standard operating procedures. * Meet or exceed performance metrics including call quality and handle time. * Collaborate with team members and supervisors to improve ...

MCI Careers

Call CenterRepresentative

Dallas, TX · Remote

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Follow communication scripts and standard operating procedures. * Meet or exceed performance metrics including call quality and handle time. * Collaborate with team members and supervisors to improve ...

MCI Careers

Call CenterRepresentative

Dallas, TX · Remote

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Follow communication scripts and standard operating procedures. * Meet or exceed performance metrics including call quality and handle time. * Collaborate with team members and supervisors to improve ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX · On-site

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Enforce established standard operating procedures and escalation paths. * Act as a first-level ...

Modaxo - Elovate

Call Center Supervisor

El Paso, TX

Call Center Supervisor Department Operations / Customer Support Reports To VP, Operations Location ... Enforce established standard operating procedures and escalation paths. * Act as a first-level ...

MCI Careers

Call Center Representative

Killeen, TX · On-site

$14.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Follow communication scripts and standard operating procedures. * Meet or exceed performance metrics including call quality and handle time. * Collaborate with team members and supervisors to improve ...

MCI Careers

Call Center Representative

Dallas, TX · On-site

$7.25 - $14/hr

Follow communication scripts and standard operating procedures. * Meet or exceed performance metrics including call quality and handle time. * Collaborate with team members and supervisors to improve ...

MCI Careers

Call Center Representative

Dallas, TX · On-site

$15.75 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Follow communication scripts and standard operating procedures. * Meet or exceed performance metrics including call quality and handle time. * Collaborate with team members and supervisors to improve ...

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Document all call information according to standard operating procedures * Track and report all information received * Format and edit canvass reports * Assist in ensuring canvasses are completed by ...

MCI Careers

Call Center Representative

Killeen, TX

$7.25 - $14/hr

Follow communication scripts and standard operating procedures. * Meet or exceed performance metrics including call quality and handle time. * Collaborate with team members and supervisors to improve ...

MCI Careers

Call CenterRepresentative

Killeen, TX · Remote

$14.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Follow communication scripts and standard operating procedures. * Meet or exceed performance metrics including call quality and handle time. * Collaborate with team members and supervisors to improve ...

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Document all call information according to standard operating procedures * Track and report all information received * Format and edit canvass reports * Assist in ensuring canvasses are completed by ...

VRC Investigations

Call Center Representative

Denton, TX · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Document all call information according to standard operating procedures * Track and report all information received * Format and edit canvass reports * Assist in ensuring canvasses are completed by ...

StretchLab

Call Center Representative

Houston, TX · On-site

$13 - $15/hr

Our Call Center Representatives are local to Houston, TX or any of the other locations operated by our company, yet work remotely to service thousands of prospects and members in their wellness ...

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Showing results 41-60

All JobsCall Operator JobsCall Operator Jobs in Texas

Call Operator information

See Texas salary details

$8

$19

$26

How much do call operator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call operator in Texas is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $24.18 per hour, depending on experience, location, and employer.

What is a call operator?

Call operators are professionals who handle inbound and outbound calls on behalf of a business or organization. Their primary responsibilities include answering customer inquiries, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Call operators are often the first point of contact for customers and play a crucial role in delivering excellent customer service. They may work in call centers, customer support departments, or help desks across various industries.

What are the key skills and qualifications needed to thrive as a call operator, and why are they important?

To thrive as a Call Operator, you need excellent verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone systems is often required. Strong problem-solving skills, patience, and professionalism help individuals stand out in managing diverse customer inquiries. These skills ensure efficient, positive customer interactions and contribute to overall service quality and organizational reputation.

What are some common challenges faced by call operators and how can they be managed effectively?

Call Operators often encounter high call volumes, difficult or upset customers, and the need to quickly navigate multiple information systems. Managing these challenges involves developing strong communication skills, practicing patience, and remaining calm under pressure. Regular training, supportive team environments, and access to up-to-date resources can also help Call Operators handle challenging situations more effectively and maintain a positive customer experience.
Call Operator jobs near you
Infographic showing various Call Operator job openings in Texas as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,558 per year, or $19 per hour.

Call Center Agent

TJO 10 X 10 MANAGEMENT, L.P.

Houston, TX • On-site

$16 - $18/hr

Full-time

Re-posted 7 days ago

Job description

OVERVIEW

At the Jenkins Organization, Inc., we're passionate about the RV Resort industry. As the parent company of Great Escapes RV Resorts, we specialize in acquisitions, development, and management.

We're currently expanding our team and are looking for Call Center Agents to join us. Our Call Center Agents play a crucial role in ensuring that our customers' inquiries are promptly and satisfactorily addressed.

This position reports directly to the Call Center Director.

ESSENTIAL JOB DUTIES

  • Answer incoming calls and respond to customer emails.
  • Make reservations for customers.
  • Handle customer inquiries over the phone and via email.
  • Conduct research using available resources to provide the necessary information.
  • Manage and resolve customer complaints.
  • Offer customers detailed information about our products and services.
  • Enter new customer information into our system.
  • Update existing customer information as needed.
  • Identify and escalate priority issues to the appropriate channels.
  • Route calls to the relevant resources within the company
  • Follow up on customer calls when necessary.
  • Maintain detailed call logs according to our standard operating procedures.
  • Generate call reports to track performance and improve customer service.

QUALIFICATIONS

  • Excellent verbal and written communication skills
  • Strong listening skills to understand customer needs.
  • Analytical and problem-solving abilities
  • Customer service orientation and a desire to exceed expectations.
  • Strong organizational skills and attention to detail
  • Judgement to make sound decisions in a fast-paced environment.
  • Adaptability to handle various customer situations.
  • Ability to work well in a team environment.
  • Resilience and stress tolerance to handle challenging situations.
  • Ability to respond to customers' questions and address objections effectively.
  • Proficient in obtaining and maintaining customer information and leads.
  • Familiarity with customer service principles and practices
  • Knowledge of call center telephony and technology
  • Previous experience in a call center or customer service role is preferred.
  • Good data entry and typing skills.
  • Understanding of administration and clerical processes

EDUCATION AND EXPERIENCE

  • High school diploma or equivalent
  • Proficient in relevant computer applications
  • Required language proficiency.
  • Knowledge of customer service principles and practices
  • Knowledge of call center telephony and technology
  • Some experience in a call center or customer service environment preferred.
  • Good data entry and typing skills.
  • Knowledge of administration and clerical processes

PHYSICAL DEMANDS

Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 20 pounds.