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Call Operator Jobs in California (NOW HIRING)

Pedder Auto Group

Call Center Service Representative

Poway, CA · On-site

$16 - $20.75/hr

Call Center Service Representative The Pedder Automotive Group was founded in 2008 by Owner David ... The family owned and operated dealer group has 8 dealerships in Southern California, representing ...

HiveWatch

GSOC Operator - Overnight Shift

El Segundo, CA · On-site

$23 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... operators, incoming call triage, event dispatching, and event-driven notification services 24 hours a day, 7 days a week. In an emergency situations, the HiveWatch GSOC directs and coordinates ...

HiveWatch

GSOC Operator - Swing Shift

El Segundo, CA · On-site

$23 - $28/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... operators, incoming call triage, event dispatching, and event-driven notification services 24 hours a day, 7 days a week. In an emergency situations, the HiveWatch GSOC directs and coordinates ...

Birch Gold Group

Operator

Burbank, CA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description The Operator will primarily answer phones in a pleasant and professional manner and ... Notate call details, including reason for call, issues raised, and any updated contact information ...

CPP Industries

Print Operator

Sacramento, CA · On-site

$30/hr

Apply now to be considered for our mid level Print Operator role! Our team in San Jose is seeking a ... Stellar applicants will receive a call or text with more information. CPP is an equal opportunity ...

UHS

Manager of Call Center

Riverside, CA · On-site

$93K - $134K/yr

Five (5) years Call Center management - 50+ seat operation. Certificates, Licenses, and ... Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory ...

First Call Hospice

Registered Nurse

El Dorado Hills, CA · On-site

$50 - $60/hr

The mission of First Call Hospice, a locally owned agency founded in 1993, is to provide ... Each of these businesses is operated by a separate, independent operating subsidiary that has its ...

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All JobsCall Operator JobsCall Operator Jobs in California

Call Operator information

See California salary details

$9

$20

$28

How much do call operator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call operator in California is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $25.62 per hour, depending on experience, location, and employer.

What is a call operator?

Call operators are professionals who handle inbound and outbound calls on behalf of a business or organization. Their primary responsibilities include answering customer inquiries, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Call operators are often the first point of contact for customers and play a crucial role in delivering excellent customer service. They may work in call centers, customer support departments, or help desks across various industries.

What are the key skills and qualifications needed to thrive as a call operator, and why are they important?

To thrive as a Call Operator, you need excellent verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone systems is often required. Strong problem-solving skills, patience, and professionalism help individuals stand out in managing diverse customer inquiries. These skills ensure efficient, positive customer interactions and contribute to overall service quality and organizational reputation.

What are some common challenges faced by call operators and how can they be managed effectively?

Call Operators often encounter high call volumes, difficult or upset customers, and the need to quickly navigate multiple information systems. Managing these challenges involves developing strong communication skills, practicing patience, and remaining calm under pressure. Regular training, supportive team environments, and access to up-to-date resources can also help Call Operators handle challenging situations more effectively and maintain a positive customer experience.
What cities in California are hiring for Call Operator jobs? Cities in California with the most Call Operator job openings:
Call Operator jobs near you
Infographic showing various Call Operator job openings in California as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 14% Part Time, 2% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,904 per year, or $20.1 per hour.

Call Center Service Representative

Pedder Auto Group

Poway, CA • On-site

$16 - $20.75/hr

Other

Re-posted 17 days ago

Job description

Call Center Service Representative

The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 8 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The eight (8) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, Pedder CDR+J of Poway, and Pedder Hyundai of Moreno Valley. We pride ourselves in having a great work environment that translates to a great customer service experience.

The Call Center Service Representative position is responsible for handling all inbound and outbound service department phone calls, as well as confirming service appointments.

  • Answer inbound calls for all dealerships within the group and direct those calls accordingly to the proper department.
  • Schedule inbound Service appointments via phone and web using internal booking software.
  • Achieve the service and customer satisfaction objectives set
  • Work effectively together with co-workers and managers to create maximum synergy, coordination and cooperation
  • Excellent customer service skills with the proven ability to resolve customer service issues and ability to follow through with customers.
  • Self-starter, professional, demonstrates initiative, resourcefulness, and strong problem-solving skills.
  • The ability to meet or exceed all department Key Performance Indicators that measure overall performance.
  • Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
  • Prompt responses to internet inquiries with courtesy, accuracy and professionalism.

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