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Call Operator Jobs in California (NOW HIRING)

Milan Institute

Call Center Agent

Visalia, CA · On-site

$15.25 - $20/hr

Follow company guidelines and standard operating procedures. Requirements: * Associates Degree or equivalent required. * Previous experience in a call center or customer service role preferred.

Stanislaus County, CA

Emergency Call Taker

Modesto, CA · On-site

$52K - $63K/yr

Emergency Call Takers must remain composed, focused, and display sound judgement during high-risk situations while operating multiple software applications such as a computer aided dispatch system or ...

Stanislaus County, CA

Emergency Call Taker

Modesto, CA · On-site

$54K - $65K/yr

Emergency Call Takers must remain composed, focused, and display sound judgement during high-risk situations while operating multiple software applications such as a computer aided dispatch system or ...

Stanislaus County

Emergency Call Taker

Modesto, CA

$54K - $65K/yr

Emergency Call Takers must remain composed, focused, and display sound judgement during high-risk situations while operating multiple software applications such as a computer aided dispatch system or ...

Fletcher Jones California

Customer Service Call Center

Irvine, CA · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The nation's #1 family-owned and operated organization is hiring a Call Center Representative to join our Business Development Center Team. The Call Center Representative acts as the communication ...

Securitas

GSOC Operator

San Francisco, CA · On-site

$29 - $30/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Our SOC Operator positions are highly sought after ... If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this ...

Securitas Services

GSOC Operator

San Francisco, CA · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Our SOC Operator positions are highly sought after ... If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this ...

Securitas Services

GSOC Operator

San Francisco, CA · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Our SOC Operator positions are highly sought after ... If you have experience in roles like Call Center Representative, Dispatch or Camera Monitoring this ...

Payless Water Heaters & Plumbing Inc.

Be Seen First

Call Center/Dispatch Rep Wanted! Plumbing Company

Santa Clarita, CA · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Call Center Representative -Payless Water Heaters & Plumbing- Full Time - Weekends Needed!! Join ... We are Family Owned & Operated. We specialize in residential water heater repair and replacement!

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All JobsCall Operator JobsCall Operator Jobs in California

Call Operator information

See California salary details

$9

$20

$28

How much do call operator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for call operator in California is $20.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $25.62 per hour, depending on experience, location, and employer.

What is a call operator?

Call operators are professionals who handle inbound and outbound calls on behalf of a business or organization. Their primary responsibilities include answering customer inquiries, providing information, resolving issues, and sometimes processing orders or scheduling appointments. Call operators are often the first point of contact for customers and play a crucial role in delivering excellent customer service. They may work in call centers, customer support departments, or help desks across various industries.

What are the key skills and qualifications needed to thrive as a call operator, and why are they important?

To thrive as a Call Operator, you need excellent verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and phone systems is often required. Strong problem-solving skills, patience, and professionalism help individuals stand out in managing diverse customer inquiries. These skills ensure efficient, positive customer interactions and contribute to overall service quality and organizational reputation.

What are some common challenges faced by call operators and how can they be managed effectively?

Call Operators often encounter high call volumes, difficult or upset customers, and the need to quickly navigate multiple information systems. Managing these challenges involves developing strong communication skills, practicing patience, and remaining calm under pressure. Regular training, supportive team environments, and access to up-to-date resources can also help Call Operators handle challenging situations more effectively and maintain a positive customer experience.
What cities in California are hiring for Call Operator jobs? Cities in California with the most Call Operator job openings:
Call Operator jobs near you
Infographic showing various Call Operator job openings in California as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 14% Part Time, 2% Temporary, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,904 per year, or $20.1 per hour.

Call Center Agent

Milan Institute

Visalia, CA • On-site

$15.25 - $20/hr

Full-time

Re-posted 13 days ago

Milan Institute rating

7.1

Company rating: 7.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

409th of 618 rated colleges and universities

Job description

Description:

We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve complaints, and provide excellent service. This role requires strong communication skills, problem-solving abilities, and the ability to work in a fast-paced environment.

  • Answer incoming calls and respond to customer inquiries professionally.
  • Make outbound calls to follow up with customers, confirm appointments, or provide updates.
  • Provide accurate information regarding products, services, and company policies.
  • Resolve customer complaints efficiently and escalate complex issues when necessary.
  • Maintain a high level of customer satisfaction through positive interactions.
  • Update customer records and document call details in the system.
  • Meet or exceed key performance metrics such as call handling time and customer satisfaction scores.
  • Follow company guidelines and standard operating procedures.
Requirements:
  • Associates Degree or equivalent required.
  • Previous experience in a call center or customer service role preferred.
  • Excellent verbal and written communication skills.
  • Ability to handle a high volume of calls efficiently.
  • Strong problem-solving and active listening skills.
  • Familiarity with CRM software and basic computer proficiency.
  • Ability to work in shifts, including weekends and holidays if required.
  • Patience, empathy, and a customer-first attitude.

This is an exciting opportunity for the right candidate as we offer a competitive salary and room for growth.


If you're interested, Apply Now!


Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at www.milaninstitute.edu to learn more about Milan Institute. You may visit the Milan Institute website at www.milaninstitute.edu for information on campus crime statistics.

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