ZipRecruiter

Log In

1

Call Listener Jobs in St George, UT (NOW HIRING)

Wayward Medical

Travel Radiology: MRI

Saint George, UT · On-site

Need career advice, assignment updates, or someone to listen to your wild on-the-job stories? Call us. Text us. Heck, send us a meme at 2 a.m. We're here for it. * Paperwork? Consider It Handled. We ...

A&W Canada

Assistant Manager

Diamond Valley, UT

... listening. Everyone's efforts and results are recognized and celebrated. We are looking for a fun ... To keep this spirit of change making front and centre, we follow a set of guidelines we call our ...

A&W Canada

Restaurant Manager

Diamond Valley, UT

... listening. Everyone's efforts and results are recognized and celebrated. We are looking for a fun ... To keep this spirit of change making front and centre, we follow a set of guidelines we call our ...

All JobsCall Listener JobsCall Listener Jobs in St. George, UT

Call Listener information

See St George, UT salary details

$10

$16

$23

How much do call listener jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for call listener in St. George, UT is $16.90, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $18.12 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What are popular job titles related to Call Listener jobs in St. George, UT? For Call Listener jobs in St. George, UT, the most frequently searched job titles are:
What job categories do people searching Call Listener jobs in St. George, UT look for? The top searched job categories for Call Listener jobs in St. George, UT are:
What cities near St. George, UT are hiring for Call Listener jobs? Cities near St. George, UT with the most Call Listener job openings:
Call Listener jobs near you

Physical Therapy Technician - Per Diem float for St George/Hurricane clinics

Therapy Partners Group

Hurricane, UT

$10 - $12/hr

Per diem

Posted 28 days ago

Job description

Starting hourly: $10.00 - $12.00 per hour depending on Physical Therapy Technician/Aide experience
Fit Physical Therapy, a member of Therapy Partners Group, has been the premier provider for outpatient orthopedics serving Mesquite, St. George, and surrounding communities for over 20 years.We are known for providing the highest quality individualized care for our patients and our team of highly skilled physical therapistswhoarepassionate about helping patients achieve their goals
Currently, we are looking for a per diem Physical Therapy Technician for our St George location who will float to our Hurricane location as needed, and will also be cross trained for the front desk.
PRINCIPAL ACCOUNTABILITIES
  • Preparestreatmentroom forpatientby following prescribed procedures and protocols.
  • Prepares patients for physical therapy treatment by welcoming, comforting,providingand/orassistingpatientintophysical therapy apparel (shorts, gowns, etc.)
  • Does laundry,maintainingan ample supply of clean linens.
  • Under direct supervision of and with co-signature by, records daily notes.
  • Provides information to patients by answering questions and requests.
  • Helps treat patients by applying ice or heat packs, helping patients onto exercise equipment,monitoringmotion; tracking walking time and distance; performing prescribed exercises and strengthening techniques as requested by PT.
  • Educates patients bydemonstratingproper use of equipment and exercise routines.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Maintainssafeand clean working environment bycomplying withprocedures, rules, and regulations.
  • Provides equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment.
  • Ensuresoperation of physicaltherapy equipment by completing preventive maintenance requirements.
  • Maintainsphysical therapy supplies inventory by checking stock todetermineinventorylevel;anticipatingneeded supplies and communicating to person in charge or ordering.
  • Enhances physical therapy department and organization reputation by accepting ownership foraccomplishingnew and different requests; exploring opportunities to add value to job accomplishments, is a team player.
  • Collectsgarbage at the end of each working day.
  • Reports any issuesneedingresolution to Physical Therapists.
  • Proactively answers incoming phone calls before they route to voicemail; triages each call to ensure a five-star patient experience by appropriately assisting with appointment cancellations or reschedules, completing intake forms, or taking detailed messages for the Therapist or PCC as needed.
  • Assists with scheduling appointments for patients within the clinic to ensure efficient and timely access to care.
  • Assists in collecting 100% of co-pays/deductibles and payments prior to patient being seen by provider per established policies and procedures.
  • Assists in scheduling new evaluations accurately and in alignment with clinic protocols.
  • During uncovered hours at front desk, occasionally provides support with focus on checking in patients, collecting co-pays, answering and triaging phone calls, and scheduling patients appropriately.
  • Other duties as assigned.
MINIMUM POSITION REQUIREMENTS
Knowledge, Skills and Abilities
  • Thorough knowledge of Microsoft Office; Raintree PMS experience is a +Plus
  • Possess strong customer service skills
  • Ability to maintain confidential documents
  • Must be organized and able to manage multiple priorities
  • Ability to communicate complex information in a well thought-out easily understood manner, both orally and in writing in a variety of settings and styles
  • Ability to communicate in an honest, direct and professional manner, relating well to others to build rapport and effective relationships.
  • Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
  • Must be able to identify and problem solve
  • Possess strong team player attributes
  • Ability to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients near by
  • Thorough knowledge of Microsoft Office
  • Strong Customer Service Skills
  • Ability to maintain confidential documents.
  • Ability to organize and manage multiple priorities.
  • Ability to communicate complex information in a well thought-out easily understood manner, both orally and in writing in a variety of settings and styles.
  • Ability to communicate in an honest, direct, and professional manner, relating well to others to build rapport and effective relationships.
  • Ability to demonstrate active listening by asking clarifying questions, identify and share relevant information and solicit feedback from others and give and receives feedback objectively.
  • Ability to identify and problem solve.
  • Strong team player

Education and Experience
Education: High School diploma or equivalent.
Experience: Prior experience in customer service.
Physical Requirements and Working Conditions
Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, mouse, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and present reports.