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Call Listener Jobs in Conway, AR (NOW HIRING)

Home Instead

WEEKEND CAREGIVERS NEEDED!!

Conway, AR · On-site

$12.50 - $15.75/hr

Be a good and patient listener in a friendly and polite manner; Complete Background Check, DMV ... For job related questions please call the franchise office at 501-764-1814.

Bert Black

Outside Sales Representative

Little Rock, AR · On-site +1

$125K - $200K/yr

You walk in, listen, design the right solution, and close. That's the job. If you're a closer who ... Cold call or knock doors for your own leads * Manage the install crews or job logistics. You sell ...

Home Instead

CAREGiver

Conway, AR · On-site

$12.50 - $15.75/hr

Be a good and patient listener in a friendly and polite manner; Complete Background Check, DMV ... For job related questions please call the franchise office at 501-764-1814.

Home Instead

CAREGiver

Conway, AR · On-site

$12.50 - $15.75/hr

Be a good and patient listener in a friendly and polite manner; Complete Background Check, DMV ... For job related questions please call the franchise office at 501-764-1814.

Home Instead

CAREGiver

Conway, AR · On-site

$12.50 - $15.75/hr

Be a good and patient listener in a friendly and polite manner; Complete Background Check, DMV ... For job related questions please call the franchise office at 501-764-1814.

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All JobsCall Listener JobsCall Listener Jobs in Conway, AR

Call Listener information

See Conway, AR salary details

$9

$15

$21

How much do call listener jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for call listener in Conway, AR is $15.71, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $16.88 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Conway, AR?

For Call Listener jobs in Conway, AR, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Conway, AR look for?

The top searched job categories for Call Listener jobs in Conway, AR are:

What cities near Conway, AR are hiring for Call Listener jobs?

Cities near Conway, AR with the most Call Listener job openings:

Call Listener jobs near you
Infographic showing various Call Listener job openings in Conway, AR as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 70% Full Time, 23% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,673 per year, or $15.7 per hour.

WEEKEND CAREGIVERS NEEDED!!

Home Instead

Conway, AR • On-site

$12.50 - $15.75/hr

Full-time

Re-posted 9 days ago

Home Instead rating

5.5

Company rating: 5.5 out of 10

Based on 393 frontline employees who took The Breakroom Quiz

170th of 242 rated social care providers

Job description

Benefits of Home Instead:
  • We offer a great culture where you will feel supported by our reliable office staff 24 hours a day.
  • Because safety and wellbeing are of top priority, you will receive all required training and PPE
  • We offer free training courses through our online learning platform and offer opportunities for advancement.
Duties and Responsibilities of a caregiver:
Companionship and conversation; Light housekeeping tasks and meal preparation; Incidental transportation to and from appointments, errands and activities; Medication assistance and/or reminders; Alzheimer's Care
Caregiver Skills and Qualifications:
Ability to treat and care for seniors and their property with dignity and respect; Ability to work with clients receiving Hospice care or at end of life; Be a good and patient listener in a friendly and polite manner; Complete Background Check, DMV check and drug screen; Possess a valid driver's license, social security card and valid auto insurance.
APPLY NOW! We can't wait to meet you!
Position Information
Title:WEEKEND CAREGIVERS NEEDED!!ID:1012
Please note that this is the job board for the franchise office located at #7 Beaverfork Rd. Conway, AR. 72032. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
For job related questions please call the franchise office at 501-764-1814.

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About Home Instead

Sourced by ZipRecruiter

Home Instead is the world’s largest home care franchise network and the flagship home care brand of Honor. Together, Honor and the Home Instead network delivers better jobs for Care Professionals, better home care for aging adults, and entirely new offerings to support the aging journey. With over two decades of experience caring for seniors and their families, the Home Instead network has developed unique tools and ways of working that create meaningful impact. - Personalized Care Plans - Extensive Care Pro Training - Innovative Technology - Relationship Building

Industry

Health care and social assistance, individual, family and community social assistance, fitness and sports centers and home health care services

Company size

201 - 500 Employees

Headquarters location

Omaha, NE, US

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