ZipRecruiter

Log In

1

Call Driver Jobs in Florida (NOW HIRING)

One Call Groundworks

Be Seen First

Lawn Maintenance Crew

Pompano Beach, FL · On-site

$2.1K - $3.5K/mo

One Call Groundworks LOCATION: Pompano Beach, FL JOB TYPE: 1099 Independent Contractor PAY: Weekly ... • Valid driver's license • Ability to work outdoors in South Florida heat • Spanish or ...

next page

Showing results 1-20

All JobsCall Driver JobsCall Driver Jobs in Florida

Call Driver information

What is the difference between Call Driver vs Delivery Driver?

AspectCall DriverDelivery Driver
CredentialsValid driver's license, clean driving recordValid driver's license, sometimes specific certifications for certain vehicles
Work EnvironmentPrimarily on the road, making calls to coordinate pickups or deliveriesOn the road, delivering goods or packages to customers
Employer & Industry UsageUsed in courier, logistics, and transportation services for coordinating pickupsCommon in courier, food delivery, retail, and logistics industries

While both roles involve driving, a Call Driver primarily focuses on coordinating pickups and deliveries via phone, often working closely with dispatch. A Delivery Driver physically transports goods or packages to customers. Both roles require valid licenses and involve driving, but their main responsibilities differ in interaction versus physical delivery.

What are Call Drivers?

Call Drivers are professional drivers who respond to transportation requests, typically made via phone calls or dispatch systems. They are responsible for picking up and dropping off passengers, packages, or goods as directed by their employer or clients. Call Drivers often work for taxi services, ride-hailing companies, or courier services, and must have a valid driver's license, good driving record, and strong customer service skills. Their schedules may vary and often include evenings, weekends, or holidays. Reliability, punctuality, and knowledge of local routes are essential qualities for success in this role.

What are the key skills and qualifications needed to thrive as a Call Driver, and why are they important?

To thrive as a Call Driver, you need a valid driver's license, safe driving record, and familiarity with local routes and traffic regulations. Experience with GPS navigation systems, mobile dispatch apps, and sometimes basic vehicle maintenance tools is typically required. Strong communication, punctuality, and customer service skills help you stand out in this role. These competencies ensure timely, safe, and reliable transportation services that meet client expectations and support operational efficiency.

What are some common challenges faced by Call Drivers, and how can they be managed effectively?

Call Drivers often face challenges such as managing tight schedules, navigating traffic congestion, and responding to last-minute route changes. Effective time management, strong communication with dispatchers, and familiarity with GPS and route optimization tools can help overcome these obstacles. Additionally, maintaining a calm and adaptable attitude is crucial when dealing with unexpected situations, ensuring both passenger safety and timely service.
What are popular job titles related to Call Driver jobs in Florida? For Call Driver jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Call Driver jobs in Florida look for? The top searched job categories for Call Driver jobs in Florida are:
Call Driver jobs near you
Infographic showing various Call Driver job openings in Florida as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Call Center Dispatcher 1/Router - West Palm Beach, FL

Call Center Dispatcher 1/Router - West Palm Beach, FL

Warrior Service Company LLC

West Palm Beach, FL • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Call Center Dispatcher 1/Router

Palm Springs, FL

Monday to Friday 11a-8p


As a Call Center Customer Service Rep Dispatcher, you will be responsible for assigning work to technicians and coordinating schedule dates with our customers; scheduling like that of a truck driver scheduler, where you plan routes well in advance. The role we need to fill involves creating detailed routes up to two weeks in advance for veterans on our reports, ensuring efficient service delivery. This position is critical to our success and will require strong administrative and communication skills. Also important with this position, is the ability to execute day-to-day tasks that will allow for delivery of outstanding service to our clients while meeting realistic margin and revenue expectations.

  • You will make initial contact to the new patients to confirm their address, phone number, and acquire an emergency/secondary backup contact number.
  • You will contact the patients with emergency orders within 4 hours and schedules the home visit/delivery within 8 hours.
  • You will answer calls and address them; accordingly, otherwise transfer them to the relevant department.
  • You will provide patients (Veterans and other retail customers) and VA Officials with courteous customer service in person, over the phone, or via emailing in.
  • You will provide timely resolution of customer complaints, concerns, and inquiries and record them in the complaint log.
  • You will record adequate notes in the Customer Relationship Management platform of Salesforce. Please don’t forget to set reminder notifications in Salesforce to do the required follow ups.
  • Schedule technicians directly and indirectly according to client specifications and requests
  • Arrange for necessary repairs to restore service and comfort to clients
  • Communicate and relay information from technicians in the field to clients in real-time
  • Prepare and monitor daily work lists
  • Create work orders through our software and monitor through to completion
  • Take incoming calls from clients and technicians in the field documenting service repair completion details
  • Monitor electronic mailboxes for new service calls, requests for updates, and system-generated messages
  • Operate in multiple software applications both internal and client driven
  • Build and maintain strong, long-lasting client relationships
  • You will call the patients with completed service appointments of the assigned service territories of the previous day to conduct Patient Survey for Quality Assurance.
  • Communicate with the Technicians/Drivers to resolve any scheduling or home delivery concerns.
  • You should respond effectively to customers rejecting their orders, determining the reason, and offering possible alternatives.
  • You will prepare reports and correspondence as instructed by the supervisor.
  • You should process and provide adequate response to the daily emails to the main order intake, as well as the assigned work email.


Work Location:

  • On-Site in Palm Springs, FL. Reliably commute or planning to relocate before starting work (Required)


Schedule:

  • Monday to Friday 11a-8p


Pay:

  • $20.00 - $22.00 per hour


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance


Position Requirements:

  • 1 year of routing/dispatching experience with customer service (preferred)
  • 1 year contact center or call center work experience (required)
  • 1 year of advanced scheduling experience
  • 1 year of heavy inbound/outbound phone and email inquiries that requires clear communication with both veterans and team members
  • 1 year of work experience managing both proactive scheduling and communication
  • 1 year working in a metrics-driven environment
  • Technical Skills: Proficiency in scheduling and CRM software; familiarity with Salesforce is a plus.
  • Professional etiquette with communication verbally and in writing
  • Quick learner and willingness to be trained
  • Ability to express empathy and integrity
  • Results-driven mentality
  • Ability to pass a background check and drug test


Shift:

  • 8-hour shift


Work setting:

  • In-person in Palm Springs, FL
  • Office environment

Monday to Friday 11a-8p
40 hours per week