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Call Customer Support Jobs in Michigan (NOW HIRING)

Customer Service

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Servicing - Customer Care Specialist

Troy, MI · On-site

$16/hr

Previous experience in mortgage servicing, customer service, call center operations, financial ... Cross-train in multiple areas of mortgage servicing to support departmental needs. * Maintain ...

Customer Service

Be Seen First

Servicing - Customer Care Specialist

Troy, MI · On-site

$16/hr

Previous experience in mortgage servicing, customer service, call center operations, financial ... Cross-train in multiple areas of mortgage servicing to support departmental needs. * Maintain ...

Cengage Learning

To learn more, please see The objective of this role is to provide support to customers who are ... Call center experience Competencies * Punctuality and ability to maintain a record of outstanding ...

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Soble PLC

Client Support Advisor

Farmington Hills, MI · On-site

$36K - $75K/yr

A customer-focused sales background is important, such as in hotel sales, event sales, or luxury ... call on Monday • Familiar with client relationship management systems • You can sell our ...

TEKsystems

Customer Service Advisor

Warren, MI · On-site

$22 - $23/hr

Skills customer support, customer service call center, technical support, Service desk, dealerships, crm, call center customer service Top Skills Details customer support,customer service call center ...

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Infographic showing various Call Customer Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Customer Support Specialist, Hospitality and Software

Grand Rapids, MI • On-site

Campspot
Software Development • 11 - 50 employees
Learn more about Campspotexternal

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Key responsibilities

  • Assist software customers via phone, email, and chat during scheduled support hours.

  • Become proficient in the Campspot reservation software and share expertise with campground staff.

  • Work within a defined shift schedule that includes evenings, weekends, and holidays to support partners and guests.

Job description

Welcome to Campspot! Whether you are an avid camper, the occasional glamper, an expert RV-er, or new to the outdoors entirely, we're interested in working with you. Our team values diverse perspectives as we seek to create an easy-to-navigate and meaningful camping experience for everyone.
We hope you will consider joining our team! ALL human beings are welcome, and we are committed to helping you thrive here. We believe our team, as well as the outdoors, is for everyone.
As a Software Customer Support Specialist, you will assist our software customers during scheduled software support hours. Your primary responsibility will be to work with campground and resort staff on inbound call/email/chat questions in a range of difficulty. You will become a master of the 'ins and outs' of the Campspot reservation software. You will be expected to courteously share this expertise with campground management and staff at their request by phone, email, and remote desktop demonstration. A high level of technical ability is preferred.
Camping is a service-driven industry, with many of our partnering parks conducting the majority of their business outside of traditional business hours and on weekends. To best support our partners and their guests, employees in this role work within a clearly defined shift schedule that includes coverage during evenings, weekends, and select major holidays.
Given that the busiest camping season falls between Memorial Day and Labor Day, this position is best suited for individuals who are available to work consistently throughout the summer and who prefer to schedule extended time off during the off-season months.
Currently we are hiring for two shifts:
  1. Saturday-Sunday 9a-6p and Monday-Wednesday 11a-8p EST
  2. Saturday-Sunday 9a-6p and Wednesday-Friday 11a-8p EST

Qualifications:
  • Excellent written and verbal communication skills
  • Patient and courteous demeanor when working with customers
  • Availability to work the above-mentioned schedule
  • Attention and obsession with detail and accuracy
  • Effective and efficient problem solving
  • Demonstrated ability to manage multiple, simultaneous, and sometimes competing priorities
  • Experience in and ability to thrive in a fast-paced environment

Preferred Qualifications:
  • Available to start immediately
  • 3 years experience in customer service or related role
  • Experience working in the recreation/hospitality/tourism industry
  • Experience working with Software as a Service (SaaS)
  • Proficient in Google Business Suite and Microsoft Office, specifically MS Excel

Compensation and Benefits
  • Anticipated starting base salary: $45k per year
  • Competitive benefits, including medical, dental, vision, life, and disability insurance options at affordable rates
  • 401(k) plan with employer match
  • Flexible and casual work environment
  • Employee camping credit to encourage getting outdoors and experiencing our product!

This role is hybrid in our Grand Rapids, MI headquarters.
Campspot is a motivated team of outdoor enthusiasts and software professionals with decades of experience in the campground and outdoor industry. We're looking to grow with people who embody our culture of learning, collaboration, and innovation. Today our portfolio includes two distinct but synergistic products:
1. Campspot Management Software (https://software.campspot.com/) is the leading provider of reservation management software and tools for campgrounds and RV parks. It revolutionized the industry through its proprietary technology, allowing park owners to increase revenue through its inventory optimization tool and site-lock capabilities.
2. The Campspot Marketplace (campspot.com and Campspot mobile app) is an online marketplace where travelers can find accommodations for their camping trips. Campspot's inventory is 100% bookable and includes robust filters to help travelers customize their travel experience.

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