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Call Customer Support Jobs in Michigan (NOW HIRING)

Harvia US, Inc.

Customer Support Agent

Grand Rapids, MI · On-site

$18 - $20/hr

Minimum 1 year customer service, call center/contact center, or support experience preferred. Any college or university credits can be in lieu of experience. * Excellent verbal and written ...

Harvia US, Inc.

Customer Support Agent

Holland, MI · On-site

$18 - $20/hr

Minimum 1 year customer service, call center/contact center, or support experience preferred. Any college or university credits can be in lieu of experience. * Excellent verbal and written ...

GT Independence

Customer Support Specialist

Sturgis, MI · On-site

$17.50/hr

As a Customer (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver ... Enter information into databases, such as a call log, for effective record keeping * Prepare and ...

GT Independence

Customer Support Specialist

Sturgis, MI · On-site

$17.50/hr

As a Customer (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver ... Enter information into databases, such as a call log, for effective record keeping * Prepare and ...

TEKsystems

Customer Support Agent

Troy, MI · Hybrid

$17 - $18.50/hr

Minimum of 1 year of recent customer service experience (call center preferred; front desk/admin experience acceptable) * Proficiency in using a Windows PC and navigating software systems * Typing ...

TEKsystems

Customer Support Agent

Troy, MI · Hybrid

$17 - $18.50/hr

Minimum of 1 year of recent customer service experience (call center preferred; front desk/admin experience acceptable) * Proficiency in using a Windows PC and navigating software systems * Typing ...

Aston Carter

Customer Support Specialist

Plymouth, MI · On-site

$47K - $49K/yr

Customer Support Specialist **Interviewing ASAP!!** Hours: Hiring for first shift! Must be flexible ... Must haves: * 2+ years of customer service, call center, account coordination, dispatch, or related ...

Randstad

INSURANCE CUSTOMER SUPPORT

Howell, MI · Hybrid

$21.50/hr

Call Center * contact center * Customer Service * Customer support * Telephone Etiquette * Insurance * retail * bank * financial * CRM * Customer Relations * Customer Relationship Management * Active ...

GT Independence

Customer Support Specialist I

Sturgis, MI · On-site

$17.50/hr

As a Customer (Self Determination) Support Specialist or SDSS, you'll work on a team to deliver ... Enter information into databases, such as a call log, for effective record keeping * Prepare and ...

FasTemps

Experienced Call Center Representative

Ann Arbor, MI · On-site

$15.75 - $19.50/hr

Collects accurate and complete data for documentation of all customer interactions * Maintain up to date and detailed scheduling requirements for all divisions of Radiology supported by the Call ...

Adecco

Customer Service Call Agent

Jackson, MI · Remote

$15.50/hr

In this work-from-home role, you will support utility customers by delivering exceptional service ... call center, or data processing experience · Experience in utilities, energy efficiency programs ...

Adecco

Customer Service Call Agent

Jackson, MI · Remote

$16.50/hr

In this work-from-home role, you will support utility customers by delivering exceptional service ... call center, or data processing experience · Experience in utilities, energy efficiency programs ...

Adecco US, Inc.

Customer Service Call Agent

Jackson, MI · On-site

$16.50/hr

In this work-from-home role, you will support utility customers by delivering exceptional service ... call center, or data processing experience · Experience in utilities, energy efficiency programs ...

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All JobsCall Customer Support JobsCall Customer Support Jobs in Michigan

Call Customer Support information

What cities in Michigan are hiring for Call Customer Support jobs?

Cities in Michigan with the most Call Customer Support job openings:

Infographic showing various Call Customer Support job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Call Center Customer Support Specialist

Monroe, MI • On-site

Backyard Products, LLC
Construction • 201 - 500 employees
Learn more about Backyard Products, LLCexternal

$16 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Key responsibilities

  • Serve as a liaison by providing product and service information to customers and resolving emerging issues with accuracy and efficiency.

  • Enter, edit, and delete data and orders in customer service software, and record call notes for each consumer.

  • Maintain strong relationships with vendors and consumers, and assist with order processing and resolution of data entry issues.

Job description

With more than 4 million shed and playsets sold since 1975, and with over 30 Branches across the United States we make America’s backyard a destination they love, and we truly love what we do! When you work at Backyard Products, you are surrounded by the industry’s brightest and most creative individuals. Our collaborative environment ensures extraordinary results both inhouse and in our customers’ backyards.
We are looking for a dynamic Customer Service Representative/Order Entry Specialist to join our Call Center Team at our Manufacturing Operations Headquarters located in Monroe, MI. This is a full-time, direct-hire opportunity with competitive compensation and benefits, including medical, dental, vision, 401K, paid time off, Paid Holidays, employee discounts and professional development assistance. Corporate hours of operation are Monday through Friday 8 AM to 6 PM. Schedule will vary and subject to change based on business needs.
As our Customer Service Representative/Order Entry Specialist, you will serve as a liaison providing product/services information and resolving any emerging issues that our customers’ accounts might face with accuracy and efficiency. This position plays an important role in fielding and resolving calls on inquiries such as pricing and product assembly.
Key Responsibilities:
  • Maintain high levels of customer service skills, an advocate of both the customer and the company
  • Enter, edit, and/or delete data and orders, working effectively and efficiently with minimal errors
  • Enter call notes on each consumer into Customer Service Software
  • Maintaining strong relations with vendors and consumers alike; working closely with vendors regarding order processing/ Order Assistance.
  • Ensure the ability to research and resolve data entry issues effectively and efficiently
  • Maintain the ability to work across brands, ensuring familiarity and separation between various accounts, vendors, and customers
  • Contribute team effort, participate and engage in the team environment and various activities, working together as a support group and offering suggestions for a continuously improved team
  • Employees should continue to follow acceptable levels of phone skills, listening skills, and e-mail etiquette, practicing exceptional written and verbal communication skills with consumers, vendors, and coworkers alike
  • Regular use, and functionality, of various office programs, email programs, web browsing, department-based software
  • Assist other departments as the need arises, working cohesively for the benefit of the company.
  • Assist in Vendor Sales with Onsite Display models.
Required Education and Experience
  • High School Diploma or GED
  • 1-3 years of experience in a call center environment. Candidates with extensive customer service experience and or Order Entry combined with phone experience will also be considered.
  • Computer literacy in MS Office (Word, Excel, amp; Outlook)
  • Salesforce (preferred)
  • ERP system experience (currently utilizing Sage)
  • Excellent Attendance
Habits That Drive Success:
  • Customers First
  • Total Quality Management
  • Manage the Numbers
  • Speed, Execution, Simplicity
  • People Make It Happen
Apply today for immediate consideration!

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