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Call Customer Support Jobs in California (NOW HIRING)

The Customer Support Associate handles high volume of inbound and outbound calls. They listen to ... The Call Center Associate will also make outbound calls to patients/customers to obtain insurance ...

Customer Support Specialist

Santa Ana, CA · On-site

$18.75 - $25.25/hr

Accurately document customer interactions and complete call dispositions for every customer contact ... support resources. * As experience grows, provide guidance and training to new team members on ...

Technical Customer Support

Chico, CA · On-site

$18 - $20/hr

Technical Customer Support Digital Path is the leading Wireless Internet Service Provider (WISP ... Support the overall functions of the Call Center teams in alignment with the Company's core values ...

Customer Support Agent

Redding, CA · On-site

$18.50 - $19.50/hr

Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... Financial services or call center experience preferred. • Strong professional verbal/written and ...

Customer Support Agent

Chico, CA · On-site

$18 - $19.50/hr

Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... Financial services or call center experience preferred. • Strong professional verbal/written and ...

Customer Support Agent

Chico, CA · On-site

$18 - $19.50/hr

Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... Financial services or call center experience preferred. • Strong professional verbal/written and ...

Customer Support Agent

Chico, CA · On-site

$18 - $19.50/hr

Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... Financial services or call center experience preferred. • Strong professional verbal/written and ...

Customer Support Agent

Redding, CA · On-site

$18.50 - $19.50/hr

Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... Financial services or call center experience preferred. • Strong professional verbal/written and ...

Customer Support Specialist

Irvine, CA · On-site

$21 - $23/hr

Plan and organize your daily work schedule to call on existing and potential customers to establish new accounts. * Maintain detailed records of all customer interactions. * Process customer accounts ...

Plan and organize your daily work schedule to call on existing and potential customers to establish new accounts. * Maintain detailed records of all customer interactions. * Process customer accounts ...

Customer Support Agent

Redding, CA · On-site

$18.50 - $19.50/hr

Join our team as a Customer Support Agent. Bilingual Spanish-speaking candidates strongly ... Financial services or call center experience preferred. • Strong professional verbal/written and ...

Customer Support Agent CL

San Francisco, CA · On-site

$22 - $29.50/hr

Requirements * Previous experience in customer support, customer service, call center, help desk, or a similar role. * Strong communication and customer service skills. * Ability to work ...

Customer Support Agent PE

San Francisco, CA · On-site

$22 - $29.50/hr

Requirements * Previous experience in customer support, customer service, call center, help desk, or a similar role. * Strong communication and customer service skills. * Ability to work ...

Customer Support Agent KE

San Francisco, CA · On-site

$22 - $29.50/hr

Requirements * Previous experience in customer support, customer service, call center, help desk, or a similar role. * Strong communication and customer service skills. * Ability to work ...

Customer Support Agent JO

San Francisco, CA · On-site

$22 - $29.50/hr

Requirements * Previous experience in customer support, customer service, call center, help desk, or a similar role. * Strong communication and customer service skills. * Ability to work ...

New

Customer Support Agent CO

San Francisco, CA · On-site

$22 - $29.50/hr

Requirements * Previous experience in customer support, customer service, call center, help desk, or a similar role. * Strong communication and customer service skills. * Ability to work ...

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Call Customer Support information

What cities in California are hiring for Call Customer Support jobs?

Cities in California with the most Call Customer Support job openings:

$21 - $24/hr

Full-time

Posted 26 days ago


Job description

The Customer Support Associate handles high volume of inbound and outbound calls. They listen to customers’ issues or complaints and provide helpful solutions. The Call Center Associate will also make outbound calls to patients/customers to obtain insurance information and will submit files for approval once completed and updated.

-Please do not call the company for updates on this position, use Indeed to follow-up-

Duties & Responsibilities:

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Guide callers through troubleshooting navigating the company site or using the products or services
  • Place outgoing calls to past patients in attempt to clarify and resolve any billing issues.
  • Collaborate with other call center professionals and training manager to improve customer service
  • Responsible for entering accurate data from emails/telephone conversations into the call center database
  • Successfully manage and monitor the phone queue
  • Correspond professionally with customers via email, phone, and chat
  • Provide excellent customer service while maintaining the company’s positive reputation.

Educational Requirement: (please check which all that applies)

  • High school diploma, GED, or suitable equivalent.
  • Excellent customer service and communication skills, bilingual a plus.
  • Previous experience and a working knowledge of Excel, Word and Outlook and demonstrated experience in accurate data entry.

Other Qualification & Requirements:

  • Proficient typing and data entry skills
  • Strong attention to detail
  • Ability to work as part of a team
  • Self-motivated, well-organized, reliable, and able to prioritize workload.
  • Good personal and outstanding communication skills, both written and verbal.