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Call Customer Support Jobs in Alabama (NOW HIRING)

$15 - $16/hr

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Provide exceptional customer support to French-speaking customers via phone, email, and chat.

Customer Service Representative

Greenville, AL · On-site

$11.25 - $15.25/hr

ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented ... Handle each call with a high level of professionalism, warmth and eagerness * Possess a working ...

Customer Service Representative

Louisville, AL · On-site

$17.75 - $24.25/hr

ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented ... Handle each call with a high level of professionalism, warmth and eagerness * Possess a working ...

Customer Service Representative

Red Bay, AL · On-site

$12.50 - $17/hr

ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented ... Handle each call with a high level of professionalism, warmth and eagerness * Possess a working ...

Customer Service Representative

Arley, AL · On-site

$13.75 - $18.75/hr

ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented ... Handle each call with a high level of professionalism, warmth and eagerness * Possess a working ...

Call Center experience * Shift: Primarily 2nd Shift - The schedules will be between 1:00 PM and 10 ... Provides customer support to consumers via the telephone and/or Internet (e.g. instant message ...

Showing results 41-60

Call Customer Support information

What cities in Alabama are hiring for Call Customer Support jobs?

Cities in Alabama with the most Call Customer Support job openings:

Manufacturing Customer Service Associate

Madison, AL • On-site

MRINetwork Jobs
Recruiting and Staffing Services • 1 - 5K employees

$13 - $18/hr

Full-time

Re-posted yesterday


Job description

Position Summary

This role is responsible for assisting customers with RMA (Return Merchandise Authorization) requests, resolving discrepancies, and supporting order-related inquiries. The position also works closely with internal teams to improve processes, meet service level goals, and support daily operations. This role includes regular physical activity and heavy lifting.

Key Responsibilities

  • Support customers with RMA requests, order issues, and discrepancy resolution

  • Research and resolve issues with a focus on timely, one-call resolution

  • Monitor RMA performance and assist with process improvements

  • Collaborate with internal teams to meet service level targets

  • Perform root cause analysis and support workflow enhancements

  • Assist with inventory handling and operational tasks, including frequent heavy lifting

  • Document processes and support ongoing improvements

Qualifications

  • Strong communication and customer service skills

  • Analytical mindset with attention to detail

  • Ability to multitask in a fast-paced environment

  • Proficiency with Microsoft Office

  • Ability to perform physical tasks, including lifting and moving materials regularly

Education & Experience

  • Bachelor’s degree preferred

  • 3+ years of relevant experience in customer support, operations, or similar role