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Call Coordinator Jobs in Midvale, UT (NOW HIRING)

On Top Roofing

Lead Management Coordinator

Centerville, UT · On-site

$26 - $28/hr

Job Summary The Lead Management Coordinator owns the day-to-day life cycle of every lead that comes ... judgment call about what each lead needs and where it should go. This person will report to the ...

ON TOP ROOFING

Lead Management Coordinator

Centerville, UT · On-site

$26 - $28/hr

Job Summary The Lead Management Coordinator owns the day-to-day life cycle of every lead that comes ... judgment call about what each lead needs and where it should go. This person will report to the ...

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How much do call coordinator jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call coordinator in Midvale, UT is $21.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.47 per hour, depending on experience, location, and employer.

What is a call coordinator?

Call Coordinators are professionals responsible for managing and directing incoming and outgoing calls within an organization, often in environments such as call centers or medical offices. Their duties typically include answering phone calls, routing them to the appropriate staff or department, scheduling appointments, and maintaining call logs. They play a key role in ensuring efficient communication and customer service by acting as the first point of contact for callers. Call Coordinators may also assist with administrative tasks and help resolve customer inquiries or issues.

How does a call coordinator typically collaborate with other departments to ensure efficient handling of inquiries?

As a Call Coordinator, you regularly interact with various departments such as customer service, technical support, and sales to route calls and relay important information promptly. Effective communication and strong organizational skills are essential, as you must accurately document caller needs and ensure timely follow-ups. You will often participate in team meetings to align on processes and may help develop call-handling protocols to streamline workflows. This collaborative environment helps enhance overall customer satisfaction and supports the smooth operation of the organization.

What are the key skills and qualifications needed to thrive as a call coordinator, and why are they important?

To thrive as a Call Coordinator, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with call management software, CRM systems, and office communication tools is typically required. Excellent communication, multitasking, and problem-solving abilities help you manage high call volumes and coordinate efficiently with team members. These skills ensure effective handling of inquiries, optimized scheduling, and high customer satisfaction in fast-paced environments.

What is the difference between Call Coordinator vs Customer Service Representative?

AspectCall CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma; communication skillsHigh school diploma; communication skills
Work EnvironmentHealthcare, emergency services, or corporate settingsRetail, telecom, or service industries
Employer & Industry UsageUsed in healthcare, emergency response, and corporate sectorsCommon in retail, telecom, and customer support roles
Search & Comparison IntentUnderstanding coordination and scheduling rolesCustomer interaction and support roles

While both roles involve communication and customer interaction, Call Coordinators primarily focus on scheduling, coordinating, and managing calls within specific industries like healthcare or corporate sectors. Customer Service Representatives handle direct customer inquiries, support, and problem-solving across various industries. The roles differ mainly in their focus areas but share similar communication skills and work environments.

Can I work in a call center without experience?

Call coordinator roles in call centers often do not require prior experience, as training is typically provided on the job. Strong communication skills, a customer-focused attitude, and basic computer proficiency are usually sufficient to start, with more advanced skills developed over time.

What does a call coordinator do?

A call coordinator manages and directs incoming and outgoing calls within an organization, ensuring effective communication between clients, staff, and departments. They often use phone systems or customer management software and may handle scheduling, message taking, and issue escalation to support smooth operations.

What cities near Midvale, UT are hiring for Call Coordinator jobs?

Cities near Midvale, UT with the most Call Coordinator job openings:

Call Coordinator jobs near you
Infographic showing various Call Coordinator job openings in Midvale, UT as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $45,744 per year, or $22 per hour.

Dental Front Office Coordinator

Westphalia Holdings

South Jordan, UT • On-site

$15 - $18/hr

Full-time

Posted 18 days ago

Job description

Front Office Coordinator - Riverton, UtahFull-Time | Private Practice | High-Growth Office | $15-$18/Hour

A respected, privately owned dental group is seeking a friendly, organized, and dependable Front Office Coordinator to join its growing practice in Riverton, Utah.

This is a smaller, relationship-driven office with one doctor, four operatories, and strong growth potential. You'll join a close-knit team where your contribution has a direct impact on the patient experience and the continued success of the practice.

We're looking for someone who can keep the schedule organized, communicate confidently with patients, support treatment follow-through, and help the office operate smoothly every day.

Why This Opportunity Stands Out
  • Privately owned, doctor-led practice
  • Smaller 1-doctor, 4-operatory environment
  • Growing patient base with significant upside
  • Modern, comprehensive dentistry
  • Close-knit, team-oriented culture
  • Opportunity to grow professionally as the practice expands
  • Your work is visible, valued, and important
What You'll Do

As the Front Office Coordinator, you'll help manage the patient experience from the first phone call through checkout.

Responsibilities include:

  • Greeting patients and creating a warm, professional first impression
  • Answering incoming calls and responding to patient questions
  • Scheduling and confirming appointments
  • Maintaining an organized and productive doctor and hygiene schedule
  • Verifying insurance benefits and eligibility
  • Reviewing treatment plans and estimated patient portions
  • Collecting patient payments
  • Managing check-in and check-out
  • Following up on unscheduled treatment
  • Supporting recall and patient reactivation
  • Maintaining accurate patient information and documentation
  • Communicating closely with the doctor, assistants, hygiene team, and office leadership
What We're Looking For

Dental front-office experience is preferred, particularly experience with:

  • Dental scheduling
  • Insurance verification
  • Treatment plan coordination
  • Patient collections
  • Check-in and check-out workflows
  • Dental practice management software

We're also looking for someone who is:

  • Friendly and confident with patients
  • Highly organized and detail-oriented
  • Reliable and accountable
  • Comfortable handling phones and a busy front desk
  • Professional and solution-oriented
  • Able to multitask without losing attention to detail
  • Positive, proactive, and team-focused
  • Comfortable discussing treatment costs and collecting payment
Patient Experience Matters

In a smaller practice, the front office plays an especially important role.

Patients quickly learn who you are, and you'll become a trusted point of contact for scheduling, insurance questions, treatment coordination, and financial arrangements.

We're looking for someone who communicates with clarity, empathy, confidence, and professionalism while helping create the kind of experience that keeps patients returning and referring friends and family.

Comprehensive Private Practice

The office provides comprehensive general dentistry in a modern clinical environment, including:

  • Preventive dentistry
  • Restorative dentistry
  • Same-day dentistry
  • Endodontics
  • Oral surgery
  • Implant dentistry

The practice is intentionally smaller and efficient, allowing the doctor and team to build strong patient relationships while continuing to grow.

Compensation & Benefits
  • $15-$18/hour, based on experience
  • Full-time, W-2 position
  • Benefits available
  • Predictable practice schedule
  • Long-term growth opportunity within an established private dental group
Who Will Thrive Here

This role is a strong fit for someone who:

  • Enjoys being part of a smaller, close-knit team
  • Takes ownership of the schedule and patient experience
  • Likes helping patients solve problems
  • Notices details others miss
  • Can stay calm and organized during busy periods
  • Wants to help a growing practice reach the next level
  • Values the culture and personal connection of private practice

If you're looking for a growing dental practice where your work matters and you can grow with the team, we'd like to hear from you.

Apply Confidentially

Submit your resume along with a brief introduction outlining your dental front-office experience.

All applications and inquiries are handled confidentially.

Riverton, Utah | Salt Lake Valley

Confidential Private Practice | Full-Time Front Office Coordinator | $15-$18/Hour

Employment Type: FULL_TIME

Apply