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Call Centre Service Representative Jobs (NOW HIRING)

Dataman Ltd

Call Center Services Representative 3

Irving, TX · On-site

$15.25 - $19.25/hr

DatamanUSA is looking for a Call Center Services Representative 3 for our direct client based in ... Preferred Qualifications: *) Strong knowledge of or experience with Service Now and Workday tools ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of Operations Job Summary This position is responsible for interacting with customers and franchisee's by ...

Global Channel Management

Call Center CSR

Grants Pass, OR · On-site

$15 - $19.50/hr

About the job Call Center CSR Call Center CSR requires: * Call center * Customer service * MS Office DUTIES: Properly document customer complaints and concerns immediately and facilitate satisfactory ...

Ned's Home

Call Center Representative 24

Fairfield, NJ · On-site

$15.75 - $20.50/hr

** Call Center Customer Service Representative (High-Volume Call Center) ** ** Job Title: ** Customer Service Representative (CSR) - High-Volume Call Center ** Job Summary: ** We are seeking a ...

Tricehealthcare

Call Center Representative

Swansea, IL · On-site

$15.50 - $19.50/hr

Call Center Representative (10475051) Assignment : 6 Months Contract Location : Belleville, IL ... Responsible for providing call center services by assisting internal and external callers in a ...

Trice Healthcare

Call Center Representative

Belleville, IL · On-site

$15.50 - $19.50/hr

Call Center Representative Assignment: 6 Months Contract Location: Belleville, IL 62226 Shift: 10 ... Responsible for providing call center services by assisting internal and external callers in a ...

Eyouth

Call Center Customer Service Representative

$15.75 - $20.50/hr

Call Center Customer Service Representative teleperformance Cairo Remote A role for a capable professional to work as Call Center Customer Service Representative within customer service. The position ...

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How much do call centre service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for call centre service representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Call Center Customer Service Representative

Omaha, NE • On-site

Complete Call Solutions
Strategic Planning Consulting Services • 1 - 10 employees
Learn more about Complete Call Solutionsexternal

$14.75 - $19.25/hr

Full-time

Re-posted 21 days ago

Job description

About the Role:

As a Call Center Customer Service Representative within the Information industry, you will serve as the primary point of contact for customers seeking assistance, information, or resolution of issues related to our products and services. Your role is critical in ensuring customer satisfaction by providing timely, accurate, and empathetic support through phone, email, or chat channels. You will handle a high volume of inquiries, troubleshoot problems, and escalate complex issues to appropriate departments when necessary. This position requires a strong commitment to maintaining a positive customer experience while adhering to company policies and quality standards. Ultimately, your efforts will contribute to customer retention, brand loyalty, and the overall success of the organization in a competitive market.

Open Interviews: Monday-Friday 9AM to 4PM and see the opportunity! Address: 14749 West Center RD Suite 300

Minimum Qualifications:

  • High school diploma or equivalent.
  • Proven experience in a customer service role, preferably in a call center environment.
  • Excellent verbal and written communication skills in English.
  • Basic computer proficiency, including familiarity with CRM software and Microsoft Office applications.
  • Ability to handle multiple tasks simultaneously and work in a fast-paced environment.

Preferred Qualifications:


  • Experience working in the Information industry or with technology-related products and services.
  • Bilingual abilities or proficiency in additional languages.
  • Strong problem-solving skills and the ability to think critically under pressure.
  • Familiarity with call center metrics and performance standards.

Responsibilities:

  • Respond promptly and professionally to incoming customer inquiries via phone, email, or chat.
  • Identify customer needs and provide accurate information about products, services, and policies.
  • Troubleshoot and resolve customer issues or complaints efficiently, escalating when necessary.
  • Document all customer interactions and maintain detailed records in the customer relationship management (CRM) system.
  • Collaborate with team members and other departments to ensure seamless customer service delivery.
  • Adhere to company guidelines, quality standards, and compliance requirements during all interactions.
  • Participate in ongoing training and development to stay current with product knowledge and customer service best practices.

Skills:

The required communication skills are essential for effectively understanding customer concerns and conveying solutions clearly and empathetically. Computer proficiency enables the representative to navigate CRM systems and document interactions accurately, ensuring continuity of service. Problem-solving skills are applied daily to diagnose issues and provide appropriate resolutions or escalate when necessary. Preferred skills such as bilingualism enhance the ability to serve a diverse customer base, improving accessibility and satisfaction. Additionally, knowledge of call center metrics helps the representative manage their performance and contribute to team goals, fostering a productive and customer-focused work environment.